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GENERAL QUESTIONS:
What does it cost to use your services?
Premium Jobs - place your jobs to the top in search results and make job contact information available to thousands site visitors for free.
1 job - 50 USD
5 jobs - 150 USD
10 jobs - 200 USD
One year unlimited jobs - 2500 USD
View Resume Contacts - view contact information of any resumes available in our database.
View 5 contacts - 50 USD
View 10 contacts - 75 USD
View 20 contacts - 120 USD
One month unlimited contacts - 300 USD
One year unlimited contacts - 2500 USD
If you are looking for special corporate rates, please contact us at support@miscojobs.com
What is your contact information?
Phone: 1-208-377-5949, 1-208-345-0889
Please call Monday - Friday, 9:00AM - 5:00PM (Mountain Standard Time)
Fax: 1-208-377-5950
Email: support@miscojobs.com
Mail Address:
Misco Jobs
PO Box 140592
Boise, Idaho 83714-0592, USA
RESUME SEARCH QUESTIONS:
What's the most effective way to perform a search?
Go to Search Resumes
1. Select 'Industries', 'Categories', 'Education', and 'Experience' fields. Click 'Search' and look through results.
2. Enter one or two of the most important keywords. Click 'Search' and look through results.
3. To search within results add more keywords.
Can you give me an example of a search?
For example, you want to find French speaking health and safety specialist with 5+ years experience in mining industry, with Bachelor degree.
Go to Search Resumes
1. Select 'Management' and 'Engineering/Technicians' categories, 'Mining' industry, '4-yr Degree' education level, and '5 years' experience level.
2. Enter the following keywords: HSE, "health&safety", "health and safety", safety. Select 'ANY of the words'. Click 'Search' and look through results.
3. To search within the results enter in additional 'Keywords' field the following word: French. Click 'Search' and look through results.
How can I select more than one category or industry?
To select more than one category or industry, make your first selection, then press and hold the CTRL key (COMMAND on Mac's)
while clicking your other choices. To remove choices, press and hold the CTRL key (COMMAND on Mac's) while clicking the selections you want to remove.
How can I find resumes that contain specific exact phrase?
To search for an exact phrase, just put quotation marks around two or more words, for example "mining engineer".
Use this feature to narrow your results or to find words that can be typed differently, for example AutoCAD "Auto CAD".
How can I exclude resumes from search results that contain specific words?
Enter specific keywords and select "WITHOUT the words" from 'Find results with' list.
No resumes containing those words will show up in your results.
Can I use wildcard characters with keywords?
You can use only asterix in the beginning or the end of any keyword.
For example, search with engineer* keyword will show resumes containing words engineer, engineers, engineering etc.
How can I find resumes that contain one of the keywords?
Enter the specific keywords and select "ANY of the words" from 'Find results with' list.
Use this type of search if you are looking for different words with similar meaning.
For example: HSE, health, safety.
How can I find resumes that contain all of the keywords?
Enter the specific keywords and select "ALL of the words" from 'Find results with' list.
This type of search is recommended for advanced users.
Is there any difference between uppercase and lowercase letters in keywords?
It doesn't matter how you type your keywords.
For example, by typing ENGINEER and EngiNeer you will get the same search results.
I don't have the experience to make a search with keywords or I get unappropriate search results. What do I have to do?
We can suggest you what search parameters and keywords to use for your specific search.
Please email us at support@miscojobs.com with the detailed requirements for candidates you are looking for.
JOB POSTING QUESTIONS:
How can I post job?
1. If you are not registered at Misco Jobs please contact us at support@miscojobs.com
2. Click 'Post Jobs' on a left panel. Log in if required.
3. Fill the job form as required.
4. Click 'Submit&Preview Job' button at the bottom of the page. On preview page shows how your resume will be displayed.
5. To edit your job click 'Return to Edit'.
6. To post job click 'Save Job' button. Message shows that your job has been posted successfully.
How can I edit job?
1. Click 'Edit/Delete Jobs' on a left panel. Log in if required.
2. Select job from the list, make required changes and click 'Submit&Preview' button at the bottom of the page.
3. Check job on preview page and click 'Save Job' button. Message shows that your job has been updated successfully.
How can I delete job?
1. Click 'Edit/Delete Jobs' on a left panel. Log in if required.
2. Select job from the list and click 'Delete Job' button at the bottom of the page.
3. On confirmation page click 'Delete Job' button. Message shows that your job has been deleted.
How can I select more than one category or industry?
To select more than one category or industry, make your first selection, then press and hold the CTRL key (COMMAND on Mac's) while clicking your other choices.
To remove choices, press and hold the CTRL key (COMMAND on Mac's) while clicking the selections you want to remove.
What is 'Hits' numbers?
'Hits' is the number of attempts to view your job by job seekers.
The number in brackets shows how many times job seekers have actually viewed job contact information.
Why my job(s) are not approved yet?
Generally job approved in several hours after it's posting. But if job does not match job requirements, job will not be approved until you solve all problems.
Please read carefully job requirements.
RESUMES BY EMAIL - SEARCH AGENTS QUESTIONS:
What is a Search Agent?
Search Agent is an automatic resume hunting and delivery tool.
Every time when a new resume is posted Search Agent checks if it matches the saved search parameters.
Matched resume will be emailed to you immediately using the email subject you specified.
This lets you efficiently organize your resume search without having you to visit our site.
What is the best way to create a Search Agent?
Go to Search Resumes,
select and adjust search parameters. When you are satisfied with the search results click 'Save this search parameters...'.
How can I edit a Search Agent?
Click 'Resumes By Email' link on the left panel. Log in if needed. Select Search Agent you want to edit from the list,
make any required changes and click 'Update Agent' button. Message shows that your changes have been saved successfully.
How can I delete a Search Agent?
Search Agent will be deleted automatically after Expiry Date. However, if you want to delete Search Agent manually,
click 'Resumes By Email' link on the left panel. Log in if needed. Select Search Agent you want to delete from the list
and click 'Delete Agent' button. On the confirmation page click 'Delete Agent' button.
Message shows that the Search Agent has been deleted successfully.
How can I select more than one category or industry?
To select more than one category or industry, make your first selection, then press and hold the CTRL key (COMMAND on Mac's) while clicking your other choices.
To remove choices, press and hold the CTRL key (COMMAND on Mac's) while clicking the selections you want to remove.
How many Search Agents can I create?
You can create up to 100 Search Agents.
ACCOUNT QUESTIONS:
How to use 'AutoRenew' option?
The 'AutoRenew' feature is always under your control. If you want to use subscription just once, DON'T check 'AutoRenew' checkbox.
If you want to use subscription more than once check relevant 'AutoRenew' checkbox. If you do, after your initial subscription has expired,
new subscription for the same period and same service will appear automatically and applicable fee will be charged again.
How do I cancel my subscription or stop subscription autorenewal?
Subscription will be deleted after expiry date or when limit of uses exceed. However, if relevant 'AutoRenew' checkbox is checked, new subscription will appear automatically.
To stop autorenewal clear 'AutoRenew' checkbox for the relevant subscription. Click 'Update Account' to save changes. If confirmation page appear click 'Confirm' button.
How can I cancel my account?
When all your subscriptions has expired your account will be deleted automatically.
Therefore, if you want to delete your account, clear 'AutoRenew' checkbox for all subscriptions. Click 'Update Account' to save changes. If confirmation page appear click 'Confirm' button.
The confirmation email will be send to you when your account has been deleted.
How is your discount system works?
We have two discount types that work together to provide our clients with great and inexpensive service.
First discount is based on subscription period or size.
You can find discount amount at 'Services & Subscriptions' table in brackets.
The amount of money you can save is relative to base subscription.
To give our permanent clients even greater befefits we have 'Permanent Client Discount'.
It's accumulative and based on the amount of money spent on Misco Jobs services.
Do you have any payment methods other than credit cards?
Yes, we do. We accept Western Union, checks (in USD), and money orders (in USD). Western Union is preferred. Please read the following payment instructions:
Step 1. Pay to Misco Jobs by sending check in US funds, or through Western Union to:
Scott Anderson,
Misco Jobs,
PO Box 140592,
Boise, Idaho 83714-0592, USA
Step 2. You will get confirmation email as soon as payment is received. Please be sure that email address you used when you registered is valid.
Step 3. After you get confirmation email, you have to activate paid subscriptions before you can use our service.
Please goto My Account
and click 'Update Account' button. On the next page click 'Confirm' button. Now your paid subscriptions is activated.
SECURITY QUESTIONS:
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Is it safe to pay by credit card?
The security of your information is the core of our business.
Your personal and financial information is never shared, and is protected using the highest level of encryption commercially available.
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How Misco Jobs use my personal information?
We use your personal information only to communicate with you.
We keep this information in strictest confidense and do not share it with any outside parties.
Is there any security restrictions for using your site in public places (e.g. internet-cafe)?
There is no restriction in using MiscoJobs.com from any public place, because all the sensitive information is encrypted (by SSL protocol).
However if you use our site from public place, we strongly recommend you to ALWAYS Log Out and
close all opened browsers before you leave.
TERMS OF SERVICE:
Misco Jobs makes every effort to provide timely and accurate information. The information contained on Misco Jobs has been collected from a variety of sources and by a variety of organizations and individuals, all considered reliable.
All information is offered on a "best intentions" basis. Misco Jobs assumes no liability for errors or omissions.
Misco Jobs makes no representation or offers no warranty with respect to the adequacy of the information for any particular purpose.
In no event shall Misco Jobs, its employees, officers and directors, or the authors of information provided herein, be liable for special, direct, indirect or consequential
damages, losses, costs, charges, demands, or claims for lost profits or expenses of any nature or kind.
PRIVACY INFORMATION:
This notice applies to all information collected or submitted to Misco Jobs, via our web site, www.miscojobs.com, email, mail, telephone, or fax.
The types of personal information collected includes:
Name
Email Address
Credit Card Information
We use the information you provide about yourself when placing an order only to complete that order.
We do not share this information with outside parties except to the extent necessary to complete that order.
We never use or share personal information provided to us.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
All online information is collected on a secure server.
You can make corrections, additions, or deletions to all your information online by logging into your account and editing your personal information.
COPYRIGHT:
The restricted data files are provided for the exclusive personal use of Misco Jobs users only and are not to be copied, shared or sold to third parties without the written consent of Misco Jobs.
This means, for example, that you cannot reproduce Misco Jobs data at another site, upload Misco Jobs data to a chargeable output.
Misco Jobs and miscojobs.com are registered trademarks of Misco Jobs. This information may not be reproduced, copied or duplicated in any form except for downloading for personal use, as allowed under copyright law.
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| Other questions |
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If you have any other questions, please feel free to contact us at support@miscojobs.com
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