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Profile:

I am an experienced professional with excellent communication and interpersonal skills, persuasive ability and sound understanding of business concepts and issues related to Business Administration, Sales, Marketing and General Administration; a team player with the capability to proactively co-ordinate multiple functional areas in order to achieve goals and objectives and to resolve problems with the highest degree of integrity.

Work Experience

April 2008 – Sept 2008 Project Administration/Contracts/Procurement to COP International-Amman, Jordan.
Circle of Perfection is an international construction management company specializing in large scale development projects.
Assigned to COP Project Management Office in Amman to assist the project team in preparation of Jordan's largest commercial development project to date, my responsibilities included:
PA to the Director * Client liaison * Subcontracts, Purchase Order Initiation & Administration * Supporting the project with day to day planning * Preparation of all marketing and presentation materials * Office management.

March 2006 – March 2008 Administration Manager/Procurement Specialist to Tetra Tech EC, Inc. Baghdad, Iraq
Tetra Tech, Inc. is a leading provider of specialized management consulting and technical services in the areas of resource management, infrastructure, and communications fulfilling projects for AFCEE/MNSTC-I.
Assigned to Tetra Tech, Baghdad, Iraq as Administration Manager my responsibilities include:
* Accounting – Overall Responsibility * PMO & Site Cash Flow, Site Cash Ledgers * Banking * Procurement * Subcontracts, Purchase Order Initiation & Administration * PO Alignments * Submittals* Invoicing * Wire Transfers * Payroll * HR – in processing new personnel, tax forms, I-9 forms, all administration including badging (CAC and MNFI) * Supporting management team with day to day operational planning needs * Office management, daily interaction with personnel, contractors and suppliers * Support and guidance to over 30 PM's in all matters

June 2005 – March 2006 PA to MD, Bahoo General Contracting, Harlow, Global Medical Solutions, Baghdad, Iraq
Management of a busy schedule of conferences and appointments for the managing director, clients included the Regional Crimes Liaison Office (RCLO)of the US Embassy my responsibilities included:
* Liaison with clients and suppliers * Arranged Travel Itinerary * Minutes of Meetings * Profiling of the Company * PowerPoint Presentations as part of the communications package * Distribution of Mail * Customer service * Filing Tenders and Bidding * Acting as liaison officer when dealing with high profile clients * Ensuring smooth operation of organization * Correspondence with regards to replying to emails and letters * Payroll management of local and expatriate employees * Escort of senior personnel to Project site.

October 2004 - May 2005 Administrator and Travel Coordinator, CRG, Baghdad, Iraq
Administration for one of the longest established Risk Consultancy and Security companies - Control Risks Group www.crg.com. Supporting administration of contracts including PMO and UK Foreign Office reconstruction of Iraq programs. Working in a 'hostile' environment my duties included:
* Managing leave rotations for 400+ personnel * Coordination of travel * Recording personnel status to include daily, weekly and monthly personnel reports * Advising personnel on financial matters * Overseeing sub-contracts and bid arrangements for local work * Supervising the work and payment of Local Employees * Undertaking other logistic duties when requested by the Country Manager.

March 2003 - September 2004 Business and Travel Coordinator, Desert Group Companies, Dubai, UAE
Effectively handled customer queries regarding holiday and business packages for the Group
* Tailor made packages using various airlines to avail the best deals at a minimum price level * Prompt in communication through email and fax * Daily account sales maintained using Sage Software * Supervised day-to-day transactions and reported on a daily basis to the General Manager * Also handled in-house reservations of staff and Managers.

March 1999 - February 2003 Business Travel and Leisure Consultant, DNATA, Dubai, UAE
Effectively handled customer queries, planned their itineraries, quoted competitive fares with options and booked entire travel services without discrepancies & disputes. Acquired excellent product knowledge and sold various DNATA products
* Met the sales target of 400K per month * Sold tour packages and other related services * Have excellent communication skills * Set up market travel products * Effectively handled customer queries on various products/services * Up selling (wherever possible) to get high yield per transaction * Effectively communicated with various airlines to avail the best products (including value added services) at a minimum price level * I keep update on changes in the industry, the technical knowledge on CRS and use of innovative technology to meet the growing demands of the clients.

Technical Skills
Administration, Accounting, HR, Logistic Coordination. Well-versed with Microsoft applications - MS-Office Suite including PowerPoint, Word, Excel, Visio, Project and Access, Document Management Systems, Email, Outlook, Sage Accounts Packages, Internet, DNATA Front Office, Travel Agent Systems.

Academic Qualifications

Project Management Program Tetra Tech EC, Inc. Baghdad-Iraq
IATA / UFTAA Advanced Diploma course of Geneva Emirates Airlines, Dubai, UAE
IATA / UFTAA Standard Diploma course of Geneva SATM-School of Airline and Travel Management (IATA)
Diploma - Airline & Travel Management School for Travel & Tourism Studies (IATA)
Bachelor of Science (B.Sc) in Chemistry Mahatma Gandhi University, Kerala, India
Pre College Degree Mahatma Gandhi University, Kerala, India
Secondary School Certificate CBSE Board Delhi
Indian High School Dubai, United Arab Emirates

Other Information
References available on request.

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