Resume - IT Project Management, IT Infrastructure/Network Specialist, DRP & DRS Projects,...

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Resume #80825

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EXECUTIVE / MANAGEMENT / DIRECTOR MIS

PROFESSIONAL EXPERIENCE SUMMARY:
--------------------------------------------------
I have an overall 18+ years of experience in the field of Information Technology.
I have worked as Head of IT at:
* Elixir Securities (Securities/Brokerage firm)
* Alfalah Securities (Securities/Brokerage firm)
* Alfalah GHP (Mutual Funds)
* PICIC Asset Management Company (Mutual Funds)
Lately worked as AVP-IT at IGI Investment Bank Limited.

PROFESSIONAL ACHIEVEMENTS SUMMARY:
------------------------------------------------------
* At IGI, prepared & implemented a comprehensive Disaster Recovery Plan (DRP)for all group companies.
* At IGI, designed & setup Disaster recovery Site (DRS) at IGI remote office.
* At IGI, implemented McAfee Total Enterprise Solution, including ePolicy Orchestrator Server & McAfee GroupShield.
* At IGI, implemented KBOX (Kace) NMS System.
* At PICIC, re-designed the Infrastructure & implemented proper setup of Systems, Policies & directory structure.
* At PICIC, implementation & management of ERP System.
* At ALFALAH, designed & implemented the complete IT Infrastructure, including voice/communication, Systems, UPS, etc., for both group companies.
* At ALFALAH, implementation & management of ERP System.
* At ELIXIR, designed & implemented the complete IT Infrastructure, including voice/communication, System migration, UPS, etc.
* At ELIXIR, implementation & management of ERP System.

OBJECTIVE:
--------------
My highest priority is to find a challenging, fulfilling environment in which to work & learn. I wish to discover new ventures where I can take-up new challenges, utilize my experience & expertise to the fullest, and enhance my experience as I go along. I seek new employment opportunities for professional, as well as personal growth.

I pursue a career with an industry-leading company that empowers its employees, that has a lot of learning and growing opportunities & has an open door management policy. I seek an opportunity to contribute to the growth of the company, through my expertise & skills, and to learn and grow along with it.

WORK EXPERIENCE:
-------------------------
07/2007 – 01/2009
IGI Investment Bank Limited. (IGI Financial Services Group)
AVP - Information Technology (Infrastructure / Network / Systems / Support)
IGI Financial Services (IGIFS)consists of four(4) group companies:
* IGI Investment Bank Limited
* IGI Insurance Limited
* IGI Securities Limited
* IGI Funds Limited
IGIFS has a centralized IT Centre for all the four(4) group companies at the Corporate Head Office, having WAN connectivity with all their branch, in all the major cities in the country.
RESPONSIBILITIES:
* Acting as a Team Leader of the Group Shared Services (GSS) for Network, Systems & Support, based at corporate office.
* Supervise / Maintain existing DC, ADC(s), Application Server, Hardware Systems, Network, etc. for the 4 Group Companies
* Implementation and Administration of McAfee Total Enterprise Solution, using ePolicy Orchestrator Server for Centralized deployment & management of Mcafee Antivirus Agents and other antivirus products, over the LAN/WAN.
* Administration & Implementation of KBox (KACE) NMS System, for Network Monitoring, Systems inventory, Centralized MS Patch management, Compliance management, etc.
* Supervise / Maintain WAN/LAN connectivity of all Group Companies
* Check Compliance of IT Policies and Procedures in all Group Companies
* Supervise / Maintain Voice Communication
* Supervise / Manage Support Services for all users countrywide and across the Group
* Evaluate and deploy new system/support applications to support business growth.
* Project Manager for IGI Group DRP (Disaster Recovery Plan) Project. Responsible for coordination with process owners for collection of required information, and develop strategy for recovery of Critical data & assets for DRP.
* Project Manager for IGI Group DRS (Disaster Recovery Site) Project. Responsible for the setup of a three-tier data center & implementation of the DRP.
* Supervise / Manage the commissioning of IT & Voice equipments at Core site, Disaster Recovery site and Branches for their establishment, enhancement, expansion and maintenance.
* Ensure network backup integrity and recovery coordination along with disaster preparedness planning.
* Monitor and resolve performance bottlenecks in the IT infrastructure & ensure proper resources are in place to provide effective and quality installation and support.
* Define, design and implement proper controls & security policies, to safeguard systems, data and information, and provide proper guidance.
* Evaluate departmental effectiveness and initiate changes, managing the team toward improvement, through Strategic planning and proper guidance, & implementing new ideas and introducing new state of the art technologies.
* Supervise / Manage the IT GSS Team across the Group

03/2006 – 03/2007
PICIC Asset Management Company Ltd.
Head of Information Technology
RESPONSIBILITIES:
* Administration of all IT Assets including Hardware, Network, Software, LAN, WAN, Electronic Emails, VPN, Internet & Intranet, etc. & recommendation of upgrades, whenever required.
* Ensure network backup integrity and recovery coordination along with disaster preparedness planning.
* Monitor and resolve performance bottlenecks in the IT infrastructure & ensure proper resources are in place to provide effective and quality installation and support.
* Evaluate IT / Telecom software / hardware products & meet with vendors to assess new equipment and techniques, to manage and develop current and future IT business opportunities.
* Manage and plan implementation of projects involving the development, Implementation & modification of ERP systems, and all projects in the area of system administration, and their supporting methods and procedures & recommend improvements and assist in changes to best suit the business requirements.
* Facilitate necessary meetings and prepare necessary status reports to ensure project tasks are being completed in a timely fashion.
* Develop, document & execute new strategies for complex situations and conflict resolution.
* Define, design and implement proper controls & security policies, to safeguard systems, data and information, and provide proper guidance.
* Co-ordinate with departments / divisions to identify information technology needs and recommends hardware and software solutions.
* Develop and implement various training and instruction programs for users on the use of operating systems, networking, applications, and databases.
* Evaluate departmental effectiveness and initiate changes, managing the team toward improvement, through Strategic planning and proper guidance, & implementing new ideas and introducing new state of the art technologies.

09/2003 – 12/2005
Alfalah Securities (Pvt.) Ltd. & Alfalah GHP Investment Management Ltd.
Group Head of Information Technology
ACHIEVEMENTS:
* Designed & implemented the complete IT infrastructure
* Designed & implemented the complete Voice infrastructure
* Designed & implemented the complete UPS infrastructure for all the Servers, IT Equipment, and all user workstations
* Responsible for purchasing of all IT related equipment, like Servers, Switches, Routers, Workstations, Printers, Scanners, Modems, etc.
* Responsible for purchasing of Licenses and Media of all Microsoft & other installed software, on Servers & workstations, as per company requirements
* Independently installed & setup nine(9) Servers:
* 2 x Domain Controller Server
* 2 x MS Exchange Mail Server
* 2 x MS SQL Database Server
* 1 x MS SQL Database Backup/Replication Server
* 2 x MS ISA Internet Server
* Additionally, setup two(2) test servers in the respected departments, for testing the changes before implementing then on the Live DB Server
* Installation & Setup of company's Domain, email routing & Internet connection with ISP, over the Firewall
* Setup & implementation of the custom office application systems on the servers, as well as the client application setup on user workstations
* Coordination with vendors and concerned departmental heads for the development, implementation & customization of the ERP System, website development, etc.
* Providing technical advice / approvals to other departments for items such as PABX, VRM, FAX, BRI setup, etc.
* Proper implementation of the designed network policies, virus protection policies & security policies, etc
* Managing a team of two, one Network Manager & one Database Manager
RESPONSIBILITIES:
* Over all administration of the complete network and communication, Servers, Workstations, Network Equipment and back-office application software, and all purchases of hardware, software and other accessories related to I.T.
* Administration of all the WAN Links, Electronic Mail, and Internet.

10/2002 – 08/2003
Elixir Securities Pakistan (Pvt.) Limited. - (Formerly – Indosuez W.I. Carr Securities Pakistan Ltd.)
Head of Information Technology
ACHIEVEMENTS:
* Installation & Setup of separate Primary Domain Servers, at corporate office & at Lahore and Islamabad Branches.
* Online migration of users, ERP systems & data, etc., to the new servers.
* Installation & Setup of a separate MS Exchange Mail Server.
* Online migration of user mailboxes, contacts & address books, etc., to new exchange server.
* Laying out the infrastructure of data & voice network cabling at new corporate office & at Lahore and Islamabad Branches.
* Installation & Setup of WAN links b/w the Corporate, Lahore & Islamabad offices.
* Installation & Setup of company's Domain, email routing & Internet connection with ISP, over the Firewall.
* Installation & Setup of UPS systems, and all other network and communication equipment.
* Implementation of Fire Protection system for the Data Room.
RESPONSIBILITIES:
* Administration of the complete network and communication, of all the site locations. Administration of all the systems including Servers, Workstations, Network Equipment and ERP Systems, and all purchases of hardware, software and other accessories related to I.T.
* Administration of all the WAN Links, Electronic Mail, and Internet.
* Managing the IT team toward improvement in the IT department, through proper guidance, and by implementing new ideas, and introducing new state of the art technologies.

05/1995 – 10/2002
Indosuez W.I. Carr Securities Pakistan (Pvt.) Limited. (A joint venture with CAI Bank )
Assistant Manager Networking
* Responsibilities included, managing the network and communication, managing all systems including Servers, Workstations and application software. Also responsible for all purchases of hardware, software and other accessories related to I.T.
* As a Network specialist, responsible for Administration and maintenance of all Servers, workstations and other Network Equipment.
* As a Communication specialist, responsible for all Lotus Notes Administration, MS Exchange Administration, and Internet Account Administration.
* As a Lotus Notes Administrator, I was totally responsible for Installation, configuration, implementation and administration of Lotus Notes Server and Client Machines. This also includes user level training, help desk and trouble shooting.
* As a Systems Operator of AS/400, responsible for administration of the system, as well as user maintenance, End of Day batch, managing print queues and job queues, backup, etc.
* Additional responsibilities include Monitoring our Routers, Firewall, VPN and VSAT connections, Trouble shooting of all network-related problems, Help Desk Operations and Consultant for all our computer users.

04/1994 - 05/1995
International Information Technology (IIT)
Training & System Executive
* Responsibilities included, training activities and systems development, Manage and Control Training Activities regarding Installing Software's and prepare Hardware as requirement. Conduct various courses for UNIX, ORACLE, RDBMS, Networking and Multi-Media based training.
* Being a Computer Trainer, conducted training for different Banks, Lever Brother, Shell Pakistan, Paktel, Sandoz, HUB Power Company, Reckitt & Colman Pharma, and many more companies, with in Karachi as well as in Islamabad and Lahore, on special request.
* Worked as an Analyst of TNA (Training Need Analysis) process and conducted many TNA sessions for different organizations.
* Responsibilities also included the maintenance & support of the training equipment and training aids.

10/1992 - 03/1994
Defense Officers Housing Authority.
Analyst Programmer
* Responsible for development of operational software, such as Payroll System, Personnel Information System, Budget Forecasting & Management System. As well as Manage, control and conduct Computer and staff training of all level. Involved in different training and development projects.

01/1991 - 10/1992
Crescent Steel & Allied Products Ltd.
Computer Programmer / Asst. Systems Administrator
* Responsible for managing all systems under the DOS environment as well as handling the development of these systems being developed in Oracle under SCO UNIX environment.
* Also developed different systems in Data Star & FoxPro, such as Job Forecasting & Scheduling, Payroll System, Clients Information System, and Trial Balance System.

01/1990 - 01/1991
Aziz Akhai & Sons
Computer Programmer
* Responsible for development and operations of different software's, such as Invoice system, Inventory System, Personnel Information System.

01/1999 - 12/2000
Private Trainings (Karachi, Lahore, Islamabad)
Freelance Trainer
* From time to time, I provide corporate computer trainings for different training Institutes as a Visiting faculty.
* Conducted corporate trainings for Standard Chartered Bank & ICI Pakistan.
* Lotus Notes 4.6 Client
* Lotus Domino Administration.

EDUCATION & CERTIFICATION:
---------------------------------------
* Bachelor of Science in Computer Science.
Preston Institute of Management Science And Technology.
01/02/00 - 31/01/03 (3 years)

* Two year Diploma in Computer Sciences.
Petroman Computer Training Institute.
01/01/90 - 31/12/91 (2 years)

* Three year Diploma of Associate Engineers (Mechanical)
Jinnah Politechnic Institute.
01/07/87 - 30/06/90 (3 years)

* Project Management Professional 35 hours Contract Training Program. (Preparing for PMP Certification.)
New Horizon – Computer Learning Centers.
01/06/08 - 10/07/08 (6 weeks)

* IT Disaster Recovery Planning & Testing - Workshop.
ICIL Business Training.
19/07/08 (1 day)

* Certified Information Systems Auditor Training Program (Preparing for CISA Examination.)
SBS - School of Business Studies.
01/06/07 - 30/11/07 (6 months)

* Business Continuity Management (BCM) Training Program.
The Institute of Bankers Pakistan.
11/09/06 - 16/09/06 (1 week)

* ICND (Cisco)
Sir Syed University of Engineering & Technology.
01/02/02 - 30/04/02 (3 months)

* Masters Diploma in Oracle 6
ORA-TECH Training Center.
01/07/93 - 28/02/94 (8 months)

SKILLS:
----------
* IT Project Management
Skill Level - Expert
Experience - 10 years

* I.T. Infrastructure Designing & Implementation
Skill Level - Expert
Experience - 10 years

* DRP & DRS Designing & Implementation
Skill Level - Expert
Experience - 05 years

* ERP systems Implementation & Management
Skill Level - Expert
Experience - 07 years

* Microsoft BackOffice Server Products
Skill Level - Expert
Experience - 10 years

* Systems Administration & Support
Skill Level - Expert
Experience - 10 years

* McAfee Total Enterprise Solution & ePO Server
Skill Level - Expert
Experience - 10 years

* KBox (KACE) NMS System
Skill Level - Expert
Experience - 02 years

* Lotus Notes Administration
Skill Level - Intermediate
Experience - 05 years

* AS/400 Systems Operator / Administration
Skill Level - Intermediate
Experience - 05 years

LANGUAGES:
----------------
* URDU
Skill Level - Expert
Experience - More than 10 years

* ENGLISH
Skill Level - Expert
Experience - More than 10 years

* ARABIC
Skill Level - Intermediate
Experience - More than 08 years

* HINDI
Skill Level - Intermediate
Experience - More than 08 years

MEMBERSHIPS:
------------------
* Project Management Institute (PMI), USA
Active since July 2008

* Information Systems Audit and Control Association (ISACA), USA
Active since August 2007

* The Business Continuity Institute (BCI), USA
Active since May 2006

ADDITIONAL INFORMATION:
------------------------------------
Technical Qualification Courses attended:
* Cisco Certified Network Administrator (ICND)
* Lotus Notes / Domino Administration.
* AS/400 Administration.
* AS/400 RPG & Control Language Basics
* MS Windows NT4 Server
* UNIX System Fundamentals
* UNIX Shell Programming.
* UNIX System Administration
* Relational Management Database System
* ORACLE 6
* Computerized Accounting
* Business communications
* C++ & COBOL Programming
* Installing UNIX & Novell NetWare
* Novell NetWare Administration
* Data Communication System Concepts
* System Analysis & Designing

Technical Working Experiences
Environments:
* DOS (up to 6.2)
* WINDOWS (3.1, 3.11, NT 3.51, 4, XP, 2K, 2K3)
* LAN (Novell)
* UNIX (SCO, AT&T)

Programming Languages:
* BASIC
* COBOL
* Assembly
* C++
* ORACLE

Application Packages:
* MS-OFFICE 97, XP, 2K, 2K3
* MS Project 2K7
* MS Visio 2K3
* LOTUS SMART SUITE
* LOTUS 1-2-3 v X.X
* WordPerfect
* dBase and FoxPro
* Multimedia Application
* Many Graphics and Presentation packages

REFERENCES:
-----------------
Will be provided

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