Resume - Client Manager/Administration

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Resume #85104

CONTACT INFORMATION:
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Summary of Competencies:

* Excellent oral, written and visual communication skills
* Good computer and Myob accounting knowledge
* Ability to work and cooperate as part of a team
* Excellent customer service skills
* Ability to adapt to changing work environments
* Good customer relations to achieve high customer satisfaction
* Effective time management and organization skills
* Ability to establish trust and rapport quickly with both customers and colleagues to ensure common goals are met
* Knowledge of OHS & W and Equal Opportunities Acts and Regulations
* Current South Australian Drivers Licence

Achievements:

* Certificate in Store Management
* Certificate in MYOB Accounting
* First Aid Certificate
* Food and Service Certificate
* A grade Coach Cobby Netball club/ Two Premierships

Education:
* Completion of year 12 Gawler High School

Relevant Work History

Current: 2008-2009

Client Manager/ Sales Representative
Office National
Berri

Duties include but not limited to:

* On road sales representative
* Liaising and meeting with company reps and other businesses daily
* Maintain online ordering systems
* Accurate diary recording
* Client account management
* Filing and records management- keeping client records up to date
* Research and quote on office equipment required by clients
* Invoicing – process invoices to clients
* Stock control
* Record management
* Store marketing
* Daily contact with current client base
* Staff evaluations
* Organize staff duties/ routines
* Expand client base
* Represent company at supplier functions
* Customer service – supplying accurate information to customers to meet their needs/wants
* Maintain supplier contacts and lists
* Ordering – replacement stock via order to suppliers
* Cash handling – reconcile daily takings
* Working closely along side the storeowner to organize meetings and staff functions.
* Problem solving
* First Aid Officer

2006-2008

Administration / Customer Service
Hook Line & Sinker,
Berri

Duties include but not limited to:

* Payroll – calculation of employees timesheets, submission of funds to employees bank accounts
* Invoicing – input of data, check gst content, process invoices to clients
* Accounts receivable/payable – input of tax invoices into MYOB accounting system, input of stock into ABS system, produce tax invoices
* Taxation – BAS and PAYG
* Reconciliation of bank accounts – visa, cheque account, petty cash etc
* Superannuation – input and process company/employees super into MPOWERED Services
* Work cover – input, calculate and process company/employees fees and claims, if arise
* Stock control – annual stock taking, auditing, record management of ABS system
* Ordering – replacement stock via order to suppliers
* Banking
* Cash handling – petty cash, reconcile daily takings, banking
* Filing and records management
* Working closely along side the storeowner to organize meetings and staff functions.
* Liaising and meeting with company reps and other businesses daily
* Problem solving
* Advertising – liaising with local news papers
* First Aid Officer
* Customer service – supplying accurate information to customers to meet their needs/wants
* Animal Husbandry and Disease Control

2000-2006
Short order cook
Moonlite Cafe

Duties included: Preparation and cooking of meals, customer service, cash handling and store hygiene.

2005-2006
Customer service
Woolworths Berri

Duties included: Front end operations, cash handling, staff supervision, rosters and problem solving.

2004-2005
Customer service / Supervision
Wendy's Berri

Duties included: Customer service, shop supervision, cash handling, store banking,
Stock ordering and control, staff rosters.

2000-2002
Farm hand
Farview Eggs

Duties included: Egg collection, stock husbandry, preparation of customer orders,
Farm supervision.

2000-2001
Indirect client care
St Catherine's Nursing Home

Duties include: General care of residents, preparation of meals, house keeping.

1998-1999
Vineyard hand
Matt & Steve Vineyard Contractors

Duties include: All aspects of vineyard establishment and maintenance, nursery
Management.

1991-1995
Store Manager
Wendy's Supa Sundaes

Duties include: Store management, stock control, staff training and management,
Banking, book keeping, Weekly stock taking and reporting, monthly general meetings and customer service.

1990-1991
Customer Service
Wendy's Supa Sundaes

Duties include: Customer service, cash handling and store presentation.

1989-1990
Sales Assistant
Country Baby Fashions

Duties include: Customer service, selection and sales of children's clothing, cash handling, assist in the running of children's fashion parades.

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Brief Description

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Client Manager/Administration

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