CONTACT INFORMATION:
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COMPUTER SKILLS
-MS Office Suite: Outlook, Excel, Word, PowerPoint, Access, Publisher, Project
-Adobe FrameMaker to 7.1; WebWorks Publisher 7.0
-Adobe Publishing and Design Software: PageMaker, InDesign, Illustrator, Photoshop, Acrobat
-Demoshield to Version 8.0 (interactive CD browser/demos)
-Visio
-IBM: Windows 99-2000, Windows NT, Windows XP
-Competent Internet research skills
EDUCATION AND TRAINING
-MBA Coursework begins August 2008
-BA degree, University of South Florida
-Adobe Acrobat, Photoshop, Illustrator, PageMaker, FrameMaker training
WORK HISTORY
Policy Studies Inc. - Denver, Colorado August 2006-present
Proposal Manager
-2007 winning proposals worth $14 million
-Ensure compliant/compelling bid responses through an in-depth understanding of complex government Requests for Proposals (RFPs)
-Project Management: Includes initiating an enterprise-wide response team for each bid opportunity that includes a representative from each internal division/department (SDO, sales, legal, business intelligence, IT) and communicating with team as needed; creating an organizational plan for every proposal; working with capture manager to implement effective solution/incorporate win themes; overseeing a team of writers and proposal specialists; writing key proposal sections; chairing kick off and status meetings; serving as client point of contact during bid process; managing executive reviews; and overseeing production process and staff on shipping day
-Strategy and Analysis: Includes innovating and streamlining processes to better position team, analyzing win themes, identifying differentiators; and analyzing competitors and their responses to RFPs and wins and losses via evaluation/scoring information to increase company's win rate
HealthTrans - Greenwood Village, Colorado 2006
Proposal and Technical Writer
-Wrote and managed proposal responses to RFIs, RFQs, and RFPs
-Wrote and edited user documentation; included quality control using product demo/test scenarios to recreate and solve issues
-Maintained database of proposal responses
-Worked daily with marketing, sales, executive team, call center staff and various subject matter experts
-Worked with marketing and corporate communications to design/produce collaterals, white papers, and Web content
University of South Florida, Office of Engineering Research 2002 - 2005
Project Manager/Technical Communications/Marketing, Research
-Project Manager for full color, 80-100 page Annual Research Report (involved copywriting/editing, photography hiring/management, photo and artwork gathering and prep, interviews with engineers and scientists and the subsequent conversion of technical research writing to a layman's level of understanding, page design and layout as well as conceptual design of overall theme, preparation in print-ready format for printer, distribution to deans in engineering colleges and schools in the U.S. and in multiple foreign countries)
-Writer and editor of research grant proposals, technical and academic papers (theses, dissertations, and other research papers) and magazine articles promoting research in engineering; and grant proposals for engineering faculty
-Writer and graphic designer assisting Office of Recruitment and Retention in the College of Engineering (included logo design, producing newsletters, brochures and flyers, and multi-sized banners for the purpose of recruiting under-represented minority students into engineering education)
-Provided research-related marketing and Web-content for College Web-site and marketing collaterals
University of South Florida, Department of Computer Science and Engineering
National Institute for Systems Test and Productivity (NISTP) 2001 - 2002 (1 year contract)
Project Manager/Technical Communications
-Project manager for inaugural Annual Research Report for the Department of Computer Science and Engineering (involved copywriting, editing, photo and artwork gathering and prep, interviews with engineers and scientists and the subsequent conversion of technical research writing to a layman's level of understanding, mock-up design, distribution to Computer Science and Compute Engineering departments across the county and in multiple foreign countries)
-Technical writer under software-testing research grant from the U.S. Space and Naval War Systems Command (SPAWAR), included writing guidebooks and best practices documentation
-Managed technical writing projects most of which were drafted/outlined by faculty members and research scientists for whom English is not the primary language
LifeCare Technologies, Inc. - Clearwater, Florida 1999-2001
Proposal and Technical Writer, Regulatory Affairs Manager
-Wrote and managed responses to RFPs, RFQs, and RFIs for 5 clinical software product lines
-Wrote and edited internal and end-user documentation for five clinical software programs (software user and technical manuals, release notes, user guides), implementation and training documentation
-Wrote and edited company's business plan, press releases, corporate brochure, product-specific trifolds and various other marketing collaterals
-Wrote, maintained, and then managed enterprise-wide compliance with Standard Operating Procedures required as part of FDA-mandated Quality System; also included enforcing and monitoring change control processes and writing
-Worked daily with project and product managers, pharmacists, nurses, engineers, customer service manager, marketing director, and executive team
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