Resume - GIS, Oracle, SDE, ARCGIS, Data Model, Administration, Senior GIS, CMMI

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Resume #68464

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Title: Senior Information Specialist
Designation: Enterprise System Administrator, Injazat Data Systems – ADWEA account
(Transfered from ADWEA – employed since March 2003)
Objectives
My objective is to have a challenging role in a dynamic organization with scope for development in the corporate ladder that will allow me to capitalize on my experience in the computer and communication technologies.

Qualifications
My key professional strengths are primarily in the GIS (Geographic Information Systems) and in the Power Utility Businesses with practical experience of more than 7 years and overall experience of 15 years. I was involved in several enterprise projects which are CMMI – GADQMS implementation for the GIS Production Support Project, the GIS Upgrade and Expansion Project (2005-2006), in the GIS Reinforcement Project (2003-2004), eOPs (benchmarking) and in Data warehousing.

For the past 4 years, I was appointed as a System Administrator at ADWEA for an Enterprise System valued for more than $20 million dollars. It was a big challenge and success for me to maintain and operate a 24hrs/day-7days/week system because the Transmission and Distribution companies highly depend on the GIS system for operating their Electrical and Water Networks. Nowadays, the system is highly integrated in the daily businesses processes and workflows of the companies and is becoming as their "heart" that cannot be stopped nor having any minor disruptions nor malfunctions. I have recently successfully implemented the GIS integration with SINCAL (Siemens Calculation for Load Flow analysis) for the Abu Dhabi Distribution company in coordination with 3rd party company.

In addition, I had also the opportunity to successfully install, setup and implement a complete benchmarking software solution that is currently working at ADWEA – EOPs and group companies. I also had the opportunity to work in the testing and acceptance for the Amplex Street Light Pilot Project as application and system administration. This project was later expanded to a full scale project for all Abu Dhabi emirate.

Moreover, I lead a Data Warehouse market discovery solution project that was later transferred to a committee of which I am a member. This in turn gave me the opportunity to participate at an international European conference as well as and several related seminars.

Contributing ideas that worked

The ADWEA GIS Enterprise system evolved into many stages. The system started initially with one database server 450Mhz with 4-CPUs and 5x8-CPU 900Mhz application servers running over Win 2000. The Database server OS was Solaris 8 working under Oracle 8.1.7. Nowadays, the server was upgraded to 1.2GHz with 8-CPUs running Solaris 9 with Oracle 9.2.0.3. In addition, 4 new application servers of 2-CPUs Xeon 3GHz were added to the previous servers running over Win 2003 server. These hardware upgrades were major factor in providing better performance improvements to the GIS user communities and clients that is increased significantly. As a system administrator, I was highly involved in the design, implementation, and installation of these servers in contribution and assistance of ESRI. This required my active involvement in recommending solutions for problems faced at each stage as well as reporting on progress made at every milestone.

In addition, the application servers were upgraded from ARCGIS 8.2 over ARCSDE 8.2 to ARCGIS 9.1 working for ARCSDE 9.1. These servers were running for Citrix Metaframe XP FR2 and recently upgraded to FR3.
In the coming near future, as previously designed, several application servers will be introduced and will be running over the new Citrix Presentation Server 4.2

These new systems introduced several problems and issues which were registered in the USVD. I am currently working closely with the appointed contractors and ESRI to find solutions in order to overcome the problems encounters so that we can better serve our clients.

Currently, I am involved in the implementation of CMMI – GAD QMS for the GIS Production Support project that will allow Injazat to improve and deliver quality services to its clients.

My key responsibilities are summarized below:
* System & user analysis and system's design testing and implementation.
* System performance monitoring and periodic optimizations and enhancements.
* System maintenance and administration.
* SINCAL (Siemens Network Calculation) coordination, testing and implementation for GIS integration with load flow.
* Testing and acceptance for the Amplex Street Pilot Project.
* Organization and management of software licensing.
* Acquisition, loading and exporting data.
* Provide system usage statistics utilizations and performance benchmarks.
* Maintenance of the Geospatial data.
* Implementing, developing and coordinating corporate and simple data model updates along with geodatabase connectivity rules and geometric networks.
* Providing IT expertise to help resolve issues, user support and helpdesk functions.
* Creating system budgets and schedules for system related matters.
* Developed project scope description for my assigned area of expertise.
* Providing frequent project advice and consultation.

Proficiencies and Expertise
Skill set:
Technical:
GIS: ArcGIS 9.1, ArcSDE9.1, ArcFM 9.1
CMMI: GAD-QMS for the GIS Production support Project
SINCAL V5.3: modules covered: Prepare, Select & Extract data from GIS, load flow, contingency analysis, short circuit, multiple faults, and protection coordination.
Benchmarking: eOPS (Electronic Operations), Coldfusion
Datawarehouse: Exposure to several Datawarehouse market solutions and participation in technical seminar.
OS: Windows 2000, 2003, Solaris 5.9 and 5.8.
Citrix: Metaframe XP FR3 and FR2 (planning to upgrade to Presentation server 4.2 soon).
DB: Oracle 9i.
Hardware: Exposure to different paltforms such as SUN, DELL and several others which the ADWEA GIS system is currently using.
Consulting:
IT Strategic Planning and Management:
Strategic Technical Planning and Management Overview
Developing a Persuasive Technical Business Case
Performance Management of Technical Solutions
Technical Budget Basics
Strategic Planning and Managing a Technical Budget
Enterprise GIS System Architecture Design.
Creative Problem Solving and Decision Making.
ITIL Foundations (Information Technology Infrastructure Library).
Industry Expertise: 15 years overall professional experience of which 8 years are in the Electric Utility Business and in the GIS technologies mainly in the Government and Privatized Utility sectors.
* System Administrator: 4 Years (ADWEA and Injazat Data Systems – UAE )
* Head of GIS system: 4 Years at EDZ (Electric Distribution Company - Lebanon)
* System Engineer: 6 Years (Tradanet – SKP and Asmar Bros. - Lebanon)
* Sales Engineer: 1 Year (Sakr Est - Lebanon)
Experience that brings measurable value
Previous experience for about 4 years as Head of GIS was in building a complete GIS solution from level zero to a fully functional and operational GIS system for an Electric Distribution utility company in Lebanon - GISEZ. The challenge was in transforming the networks into the GIS system, fully integrate the Customer Information System within the GIS, building and integrating applications within the businesses processes and workflows, efficient use of load flow analysis studies to minimize technical losses. This GISEZ system is highly successful, fully functional and operational and minor updates were introduced to it since then. Its main functions lie in the detection of illegal consumption of electricity (fraud energy) and in the optimization of the electricity supplied to customers using the load flow analysis that is integrated with the Customer Information System. After the full GIS implementation, the company won two European international awards.

Role Responsibility
99-03
Head of GIS
EDZ - Lebanon * High level project system and application design: Adhoc, Collection Management, Map Product, Map Editor and Load Flow Analysis.
* Project Management: Implementation, planning and coordination for work plan development.
* Integration of the Customer information System with the GIS.
* Load flow analysis, short circuit, voltage drop, network technical losses calculations and network optimizations and analysis for performance using DISTOPS.
* Reporting monthly statistics of utility network utilization, performance and operation: technical losses, fraud energy, billed energy, and uncollected billed energy.
* Database modeling and system design.
* System performance tracking, testing and trouble shooting.
* AMR feasibility study and system analysis.
* User need consulting and training.
* Quality Assurance and Data validation for batch load processing.
* Demonstrations for governmental representatives.
1999-1999
System Engineer
Tradanet - Lebanon * Design, develop and implement security applications based upon MD5 and RSA.
* Specialization in data encryption and decryption. Generation of Public and Private Keys. Digital signature and verification of signature for EDI documents.
* Specialization in electronic commerce and electronic data interchange (EDI) commerce.
* Provide e commerce solutions for customers.
1995-1999
Junior System Administrator
SKP – Lebanon * System Administration role in setting up and maintaining a windows NT server environment.
* Helpdesk support, troubleshooting and maintenance.
Influence in the industry
1993-1995
System Engineer
Asmar Bros.–Lebanon * Installation and setup of a complete computer center.
* Application customization update and maintenance.
1992-1993
Engineer
SAKR Est.– Lebanon * Setup and design of generator electrical boards for automatic startup, shutdown, and protection.
* Sales of electrical generators and setup of small building plants.
* Setup design and installation of sound proof systems for generators.

Member of the Order of Engineers and Architects in Lebanon – Member no.: 16695, enrollment date: 01/09/1994
Member of the Data Warehouse project committee (2005).

Education

IT Planning and Management Program, Zayed University, Abu Dhabi-UAE, February 2006.
Bachelor of Engineering in Computer and Communication, American University of Beirut, Beirut-Lebanon, 1987-1992.

Trainings:

* CMMI GAD-QMS (Global Application Delivery – Quality Management Systems)
* Enterprise System Architecture Design for GIS
* ArcSDE Administration for Oracle
* ARCGIS Enterprise Systems Performance and Scalability
* Citrix Metaframe XP Administration
* Modeling Geodatabases using CASE Tools.
* Advanced ARCFM Configuration
* Introduction to ARCGIS II (ARCVIEW, ARCINFO, and ARCEDITOR)
* Advanced Editing in ARCGIS ; Customizing ARCIMS using HTML and Javascript
* Creative Problem Solving and Decision Making
* ITIL Foundations Course

References
Available upon request

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