CONTACT INFORMATION:
View contact information...
SUMMARY:
My background in consulting engineering, manufacturing support, and software development has prepared me to analyze situations and synthesize solutions. My background in technical communications has prepared me to formulate and implement documentation plans and work with multi-ethnic teams, including project managers, engineers, software developers, and manufacturing technicians. I have team leadership and project management experience. I am self-motivated and dedicated to getting the job done.
EDUCATION:
Louisiana State University - Electrical Engineering - Baton Rouge, LA
CAREER EXPERIENCE:
Shell Oil
Senior Technical Writer - October 2005 - March 2006
(Contract – Computer Horizons)
RFID Application Development Team Documentation Lead. Developed Houston Lubrication Plant RFID Operating Procedures, Maintenance Troubleshooting Guide, and IT support documentation for RFID system.
Tools: Word, VisualBasic, Adobe, Photo Editor
GE Energy / PII Pipeline Solutions
Senior Technical Writer – March 2004 - July 2005
(Contract – Kelly)
Developed standardized Pipeline Integrity Management proposals and components, "smart" templates, content management procedures, standard inspection and repair procedures, and operational reports.
Tools: Word, VisualBasic, Excel, Adobe, Documentum, Photo Editor
BP
Senior Technical Writer – July 2003 - December 2003
(Contract – Sogeti)
Developed Simultaneous Operations (SIMOPS) Manual for coordinated installation of Thunder Horse Production and Drilling Quarters, Subsea Architecture, and Export Pipeline.
Tools: Word, Excel, Documentum, Adobe, Photo Editor
Baker Hughes INTEQ
Senior Technical Writer – February 2003 - July 2003
(Contract – Kelly)
Developed templates and manufacturing assembly and test manuals for Acoustic Properties eXplorer (APX) LWD downhole tool.
Tools: Word, Documentum, Adobe, Paint Shop Pro
Invensys
Senior Technical Writer – November 2002 - January 2003
(Contract – TAD)
Researched and developed user guides for Qatar chemical plant Web-based Manufacturing Execution System.
Tools: Word, Photo Editor
ExxonMobil Development
Document Standards Coordinator – September 2001 - February 2002
(Contract – Shea)
Developed templates and document management procedures and assisted regulatory specialists and planners with Extended Reach Drilling (ERD) project plans, Oil Spill Response Plan (OSRP), and Justification of Investment (JOI) for land-based drilling and development of Sakhalin 1 offshore oil field in the Sea of Okhotsk.
Tools: Word, Documentum, PowerPoint, Excel, Photo Editor
Hewlett-Packard (Compaq)
Senior Technical Writer – October 2000 - June 2001
(Contract – Zenith Technologies)
E-commerce consumer configure-to-order (CTO) application development team member. Researched, designed, and developed CompaqDirect Public Store/Kiosk Administration Tool technical reference guides, functional and detailed design specifications, product development processes, version control/build procedures, and related content for development/training intranet site.
Tools: Word, FrontPage, PowerPoint, Adobe, Visio, Visual SourceSafe
Enron Broadband Services
Senior Technical Writer – September 1999 - August 2000
Knowledge Management team member. Participated in research, design, development, and publication of white papers, business plans, functional and detailed design specifications, product development processes, version control procedures, industry standards and practices, project plans and schedules, test plans and procedures, implementation and deployment procedures, operations and maintenance procedures, troubleshooting procedures, and training curricula.
Tools: Word, WordBasic, Excel, PowerPoint, FrameMaker, Adobe, Visio
MCI WorldCom
Senior Technical Writer – September 1997 - February 1999
Researched, designed, and developed hardcopy and online software design, user, reference, operations, testing, and training documentation and Help for telecommunications systems. Developed online knowledge-based documentation application for mainframe-based job scheduling system.
Tools: Word, WordBasic, Access, Excel, PowerPoint, WordView, WinHelp, RoboHELP, FrameMaker, Adobe, Visio
Union Carbide
Senior Technical Writer – July 1997 - September 1997
(Contract – Leslie Corp.)
Developed documentation guidelines and templates for enterprise network design and implementation methodology.
Tools: Word, WordBasic, Excel
Sonsub International
Senior Technical Writer – April 1997 - July 1997
(Contract – Focus Point)
Developed software test procedures and historical test database for U.S. Department of Energy radioactive waste Remote Control Retrieval System (RCRS).
Tools: Word, Access, Excel, WordPerfect
ExxonMobil Chemical
Document Management System Analyst – February 1995 - March 1997
(Consultant – Leslie Corp.)
Managed development and implementation of documentation standards, workflow procedures, and user training for petrochemical plant online Engineering standards, operating procedures and training, Health Safety and Environmental standards and procedures, and Human Resource policies.
Tools: Interleaf, WorldView, Word, WordBasic, WordView, WinHelp, Access, Excel, PowerPoint, MultiMate, Hijaak Pro, Visio
Shell Pipe Line
Senior Technical Writer – April 1994 - February 1995
(Contract – Modis)
Developed Enhanced Computerized Measurement Ticket System and Monthly Scheduling System (ECMTS/MSS) User Guide for nationwide pipeline network.
Tools: FrameMaker, Word, Hijaak Pro
John A. Young Jr. & Associates – May 1993 - April 1994
President/Owner
Technical Communications Consultant. Provided consulting and contract services in all phases of documentation projects, including management, research, development, editing, publication, and training.
Shell Pipe Line
Technical Documentation Analyst – October 1990 - May 1993
(Consultant – Modis)
Managed development and implementation of documentation standards. Researched, designed, developed, and published user, technical reference, and training documentation for nationwide pipeline Supervisory Control and Data Acquisition (SCADA) System for Consolidated Control Center (CCC) and associated Operational and SCADA Interface System (OPSIS). Also developed IS facility operations documentation and online Help.
Tools: Word, WordBasic, VMS Help, Hijaak Pro, Interleaf, PageMaker, Ventura
Marketability
Technical Documentation Analyst – April 1990 - May 1990
(Independent Consultant)
Researched, designed, and developed user documentation for PC-based Marketing Analysis System.
Tools: Word, WordBasic, RBase, QBasic, FORTRAN 77, Hijaak
Lyondell Petrochemical
Senior Technical Writer – October 1989 - March 1990
(Independent Consultant)
Supervised research, design, and development of user documentation for mainframe-based Plant Maintenance Scheduling/Material Management System (PMS/MMS).
Tools: WordPerfect, COBOL
Shell Oil
Senior Technical Writer – April 1989 - August 1989
(Contract – IDI)
Researched and developed user documentation for mainframe-based Material Inventory and Cost Distribution system (TRACS).
Tools: Word, IBM 5520, DisplayWrite, COBOL
E. I. Dupont De Nemours
Senior Technical Writer – February 1989 - April 1989
(Contract – IDI)
Supervised research, design, development, and publishing of user and training documentation for PC-based X-ray Scheduling, Tracking, and Reporting System (MRM).
Tools: Word, Hijaak
Texas Instruments
Senior Technical Writer – December 1988 - January 1989
(Contract – IDI)
Supervised research, design, development, and publishing of technical reference and training documentation for manufacturing plant programmable HVAC system.
Tools: Word, Hijaak
Marathon LeTourneau
Senior Technical Writer – October 1988 - December 1988
(Contract – IDI)
Developed operating documentation for Self-Elevating Mobile Offshore Drilling Rig.
Tools: DisplayWrite, Samna Word, Hijaak
Shell Oil
Senior Technical Writer – August 1988 - October 1988
(Contract – IDI)
Researched, designed, and developed user documentation for mainframe-based Suggested Manufacturers and Fabricators List System (SMFL).
Tools: Word, IBM 5520, DisplayWrite
ExxonMobil Production Research – May 1988 - August 1988
Senior Technical Writer
(Contract – IDI)
Researched, designed, developed, and published user documentation for SUN-based Autotrol Computer-Aided Design/Drafting (CAD) User Interface System (UIS), and mainframe-based Land Ownership Mapping System (LOMS).
Tools: Word, Interleaf, Ventura, DisplayWrite
Affirmative Response Marketing
Vice President/Partner – February 1986 - April 1988
Developed and managed all proposal and marketing templates, database design, and mail merge operations.
Terak Corporation
Area Sales & Support Manager – November 1983 - February 1986
Managed Southern District Sales Office for CAD system manufacturer. Duties included sales and sales support, distributor management, educational and commercial market proposal standardization, curriculum development, and distributor and customer training.
John A. Young Jr. & Associates
President/Owner – November 1982 - November 1983
CAE/CAD Consultant. Provided consulting and contract services in all phases of CAE/CAD system operation, management, programming, and training.
NL Shaffer (now Varco)
CAD System Supervisor – November 1981 - November 1982
Supervised CAD network with systems in Houston, Beaumont, and Los Angeles for oilfield equipment manufacturer. Duties included project coordination, workflow process development, employee training, manufacturing engineering liaison, technical sales support, and CAD systems and application programming and documentation.
NPS Automation Services
CAD System Manager – April 1981 - November 1981
Managed CAD system for CAD service firm. Duties included project coordination, workflow process development, client content management, employee training, sales support, customer support, and CAD application programming and documentation.
Albert Switzer & Associates
IS Department Manager – May 1975 - March 1981
Managed combined IS/CAD department for consulting engineering firm. Duties included project coordination, workflow process development, client content management, sales and sales support, IS and CAD systems and application programming and documentation, curriculum development, employee training, customer support and training.
PROFESSIONAL AFFILIATIONS:
Society for Technical Communication (STC)
Society of Petroleum Engineers (SPE)
Association of Proposal Management Professionals (APMP)
American Society for Training & Development (ASTD)
View contact information... |