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Senior IT PROFESSIONAL

Creative Strategist having proven Technical & Management Expertise in a Career spanning 9.5 Years

CAREER OBJECTIVE

Dedicated and innovative Manager - IT with Dewanchand Ramsaran Ind. (P) Ltd., Ahmedabad, offering cross functional experience of 9.5 years in the areas, IT Infrastructure Management, Networking/System Administration and Technical Support. Can be headhunted for spearheading the efforts across reputed organizations for Senior Leadership Role. Seek to contribute in a challenging work environment demanding technical expertise, customer focus and people orientation.

PROFILE

* IT Manager, with overall 9.5 years of experience in IT Infrastructure Management, Networking/System Administration and Technical Support including 3+ yrs exp Oil/GAS drilling/workover Company IT-experience
* A qualified CCNA, MCP; additionally accented with Bachelor of Science, experienced with the latest trends and techniques of the field, having an inborn quantitative aptitude, determined to carve a successful and satisfying career in the industry.
* Strong problem solving & analytical skills with the flexibility to work cohesively as part of a multidisciplinary team, complimenting the skills of others.
* Proven technical and analytical skills, with sound understanding and skill of creating new software's & systems, designing, analysis, testing, database development and coding for modules while structuring customized hardware and networking solutions to meet customer's specific needs.
* Self motivated, hard working and goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism.
* Comprehensive understanding of networking concepts pertaining to LAN and WAN, Information security, IT communication and maintenance in multi-platform environments.
* Ensuring the network environment is consistent with the company's objectives and is compatible with existing applications and security requirements.
* An effective communicator with exceptional relationship management skills. Systems and procedures development, business systems analysis techniques, and the operation of complex computer systems skills.

Core Competencies

* 3rd Party IT-Service * Relationship Management
* IT Budgeting * Software/ Database Design
* IT Management * Remote IT Support & Administration
* User Support & Training * LAN/Wan Maintenance
* Support/ Troubleshooting * Requirement Analysis / Technical Specifications
* Strong interpersonal skills * Program/Project Management

Technical Proficiency

Hardware HP ProLiant 350/370 Servers, IBM eServer Xseries 226, Digital Alpha Server 800 - 5/333, Pentium, PCs, Laptop, Data Storage & Network Devices, Barcode Scanner, Digital Camera, Projector, Firewalls, Routers, Wireless Access points
Operating Systems DOS, Windows 9x, Windows NT/2000/XPP, Windows Vista, Windows Server 2003
Networking LAN, WAN, Wireless Networking, VSAT, VPN, Windows NT 4.0/2k/XP/2k3,
Network Installation, Administration and Troubleshooting (LAN/WAN), CISCO 800 routers, 2950 Ethernet Switches, Cisco & Cyberoam Firewall Network Configuration
Database/4GL Oracle 7.x/8.x/9i/10g Database Admin, SQL Server 2000, Ms-Access, DBASE, FoxPro etc.
GUI/Tools Developer-2000/6i, Visual Basic 6.0
Language SQL, SQL*Plus, PL/SQL, HTML, DHTML
Telecommunication SIEMENS Hi-Path 4000 digital telecommunication, THURAYA SAT Phones

PROFESSIONAL EXPERIENCE & DEVELOPMENT

DEWANCHAND RAMSARAN IND. (P) LTD., Ahmedabad, India since Jan'2008
OIL/GAS Drilling, Workover and One of the largest heavy lift and port handling services in India

Manager – IT

* Spearheading entire building IT & communications infrastructures with 3-high end HP servers in company for multi locations & for more then 90+ users.
* Efficiently managing and administering the procurements of new IT peripherals & establishing networks system.
* Skilfully implementing Oracle 10g based ERP (Ebiz Frame); (implementing in progress (Procurement, Inventory, Finance, HR, and Payroll) from ESS India, New Delhi (SEI CMM, Level 5, ISO: 9001:200 Company).
* Significantly working with Database Administrator to maintain sound backup, recovery policies and procedures for assigned applications.
* Carrying the onus of application access and security (users, roles and privileges); establishing communications with remote locations through VSAT & maintaining VoIP connectivity between offices in India/Overseas for re-building of company website.
* Efficiently managing entire day-to-day activities covering wide functional areas include designing & developing the workflow program, debugging and troubleshooting of the application.
* Responsible for providing quality standards for operational areas & ensuring adherence to quality standards & leading efforts in developing & executing best practices & standard operating procedures targeting at organizational excellence.
* Providing technical leadership for analyzing and resolving service requests viz. developing application and unit, integration and system testing.
* Analyze root cause of failures and evolved breakdown solutions within minimum turnaround time.
* Analyze the systems of the customers, designing of the inputs and outputs required & programming, installation and maintenance of the softwares.
* Ensure technical solutions are designed for performance, reliability, scalability, maintainability, supportability, business continuity, and business agility while leveraging industry's best practices.
* Effectively working with vendor to translate requirements into design, as required. Works with vendor to implement, test, and go live with approved enhancements and modifications.

PREVIOUS WORK RECORD

DALMA ENERGY COMPANY LTD. (MNC), Al-Khobar, Saudi Arabia Jan'2006 till Jan'2008
A wholly owned subsidiary of Al Qahtani Investments LLC. Dalma Energy operates through a wholly owned subsidiary in Oman with branches in Qatar, India and Algeria and operates through a Joint Venture in Saudi Arabia with a local partner. Dalma Energy operates and owns 22 land rigs throughout the gulf region, Asia and North Africa.

IT In-charge

Key Achievements & Accolades

* Efficiently managed IT & Telecommunication Dept. with 5+members' team size for Saudi Arabia Project with 11-Remote sites.
* Attained experience in system analysis and designing HRMS, Procurement & Inventory module in ERP; supporting RIG-sense, PLC - Coomy Unit Systems on RIG Locations.
* Deftly implemented & configured 2-Nos. of HP ProLiant 370 Server with Windows 2003 Std. OS and Oracle 9i Database.; Wireless connectivity (WLAN) between our two remote locations for on-line ERP access; VSAT (Satellite Internet Connectivity) implemented on Company Nine-Drilling RIGs locations; Migrated Oracle Web Application Server to access ERP application through WEB; Local Proxy & Email server (Merak Mail Server) & Thuraya Sat phone implemented for our remote locations for all time active communication.
* Successfully installed & setup Siemens Hipath 4000 Digital Tele communications.
* Established credibility as an efficient and dependable performer in the company.

KUSTER CALICO MACHINERY LIMITED Jan'2005 till Jan'2006
Textile Machinery Design & Manufacture Company (MNC))

Officer (IT-System)

Key Achievements & Accolades

* Successfully supervised &monitored a team size of 3 members as a IT Leader. IT Management, User Support & Training.

* Gained extensive experience in purchasing & Implementing of new IT Peripherals as per requirements & additionally managed 2 Subordinates.
* Proactively involved in implementing New IBM e-Server X series 226 in Aug-2005.
* Credited for handling IT-System Dept. & maintaining entire IT-setup of 95-computers in networks with 3-Servers.

VFC INDUSTRIES PVT. LTD. Dec'2003 till Sep'2004
Packaging Products Design & Manufacturing Co.

Executive – System (Contract Period)

SHRI DINESH MILLS LTD. Apr'1999 till Aug'2003
Textile Product & Felts Manufacturing Co. (MNC)

Programmer
Exposure to;
 Digital UNIX, Red Hat LINUX 8.0,, Windows NT® 4.0, Windows 9x, DOS, FoxPro, Oracle 8.0, COBOL, Internet & Email.
 Handling the Windows NT® and Linux Servers with 50-Computers in LAN at local location and 10-computers in Remote location through dialup setup.
 Instrumental in Application Development, Maintenance and Troubleshooting in FoxPro and Oracle. Database Creation, Administration and troubleshooting.
 In Oracle on UNIX O/S. Monitored & Troubleshooted Windows NT & Linux Servers at local locations. Installed & implemented Windows NT® 4.0 Server with dialup network & Proxy setup. Proxy Client Setup for entire network and provided internal & External Email facilities.
 Installed & Implemented Red Hat LINUX 8.0 Servers and Linux 7.0 Clients. Provided users support & training.

GUJARAT ELECTRONICS & COMMUNICATIONS LTD. Jan'1999 till Mar'1999
An ISO 9000- Electronics & Communications Devices Manufacturing Government Undertaken Co.

EDP Supportive Executive

EDUCATION & PROFESSIONAL CREDENTIALS

 PURSUING MBA - IT - Manipal University
 BACHELOR OF SCIENCE (B.Sc.) – 1998 - Gujarat University, Ahmedabad, Gujarat
CERTIFICATIONS
 CCNA (Cisco Certified Network Associates)

 Microsoft® Certified Professional in Windows® Networking
 Oracle 8i DBA (Database Administration, Backup & Recovery, Tuning/Network Admin) – Specialized in Oracle RDBMS & Developer/2000.
 FoxPro Programming.

Personal Detail

 Date of Birth: 30th August'1977 Passport No: A 6359615 (Valid up to May-2015)

 Religious: Hindu Nationality: Indian

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