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Resume #26681

CONTACT INFORMATION:
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OBJECTIVE:
To pursue a career in KYC Officer (KO).

SUMMARY OF QUALIFICATIONS:
1. Accounting in Financial Management.
2. Operational Banking Domestic & International.
3. Marketing Both Funding & Lending for Banking.
4. Auditing especially internal control.
5. Application for Microsoft Windows.

WORKING EXPERIENCES:
I. PT. Bank Niaga, Tbk
Jan 2005 – Present
Customer Care Head
Responsible for after sales service Consumer Loan Jakarta Sales Area such as Customer queries, complaint handling, document handling, loan restructuring & loan prepayment.

Jul 2004 – Jan 2005
Marketing Communication Officer
Responsible for Product Development Car Loan such as attractive interest rate for Niaga Credit Mobil and reach prospective dealers.

Sep 2002 – Jul 2004
Sales Representative Center Head – Bekasi
Responsible for achieving Jakarta Area Sales target for Funding and lending by managing outsourcing "Marketing Representative".
Supervise 1 Sales Coordinators and 50 Marketing Representatives.

PT. Bank Niaga, Tbk
Sep 2001 – Sep 2002
Internal Control Officer for National Operation Banking.
Responsible for monitoring daily activity operation such as Clearing, Time Deposit, Collection, International Remittance, Foreign Exchange, Bills Payment and Automatic Teller Machine Transactions. Supervise 8 subordinates.

PT. Bank Niaga, Tbk
July 2000 – Sep 2001
Account Officer for High End Customer.
To handle Normal Credit Process from pre-proposal up to credit monitoring. Responsible for Lending Target and account monitoring.

PT. Bank Niaga, Tbk
Sep 1999- July 2000
Program Pendidikan Eksecutif (PPE) PT.Bank Niaga.
Joint Internal Training to develop Banking Knowledge in Whole Banking Activity from Teller Service up to Audit which called "PPE" within 9 Months.

PT. Bank Niaga, Tbk
Apr 1999 – Aug 1999
Assistant Account Officer for High End Customer.
To assist account officer to handle Normal Credit Process from pre-proposal up to credit monitoring. Responsible for Lending Target and account monitoring.

PT. Bank Niaga, Tbk
Aug 1994 – Apr 1999
Checker Operation Support Department (OSD) – Corporate Banking Group Jakarta.
To check all document and transaction such as remittance, collection, overbooking, time deposit, bookkeeping administration and financial report.
Accomplishment job to simplify the process and flow of work.

II. NYK Line (Shipping Agency)
1992 – Apr 1994
Marketing Executive.
Joining NYK Line as a Marketing to handle all freight pricing, time for delivery and carriage contract for shipper (exporter) from local to Europe and West Mediterranean Countries.

EDUCATIONAL BACKGROUND:
1993 – 1997 Economic Faculty University Of Indonesia Majoring in Financial Management.

Training & Seminar:
* Telemarketing & Alternative Distribution Channel Lainnya Dalam Bisnis Jasa Keuangan, 2004, Asosiasi Asuransi Jiwa Indonesia-Sahid Jaya Hotel Jakarta.
* Management dengan Hati, 2003, Gede Prama.
* Integrated Marketing, 2003, Hermawan Kertajaya.
* Niaga Basic Consumer Credit Management, 2001, Bank Niaga
* Program Pendidikan Eksekutif, 1999-2000, Bank Niaga.
* Financial Workshop, 1997, Puncak Bogor.
* Financial Workshop, 1997, Puncak Bogor.
* International Remittance Training, 1995, Citibank Jakarta.

PROFESSIONAL SKILLS AND STRENGHTS:
Good with Microsoft for Windows. I regard with my self as a communicator both English and Indonesia with high level motivation and self reliance and able to apply both analytical and creative solution to problem solving. Have a good educational background in operation, marketing in Banking & Export Import Company.

References:
Upon request

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