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Resume #67637
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CONTACT INFORMATION:
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Objective
Transportation professional with proven management background. Possessing excellent communication, interpersonal, organizational and operational skills seeking opportunity to effectively utilize accumulated skills to enhance employer operation.
Qualifications
* Excellent interpersonal skills, confident and poised in interactions with individuals at all levels. Easily interacts with both colleagues and clients establishing cohesive rapport. * Proven ability to initiate and develop team atmosphere lending to engaged and focused personnel. * Strong organizational capabilities with focus on collection, retention and submission of information utilized on a daily basis including driver logs, hours of service, pre/post trip inspections, time sheets and various other occupational paperwork necessary to operations. * Excellent communication skills allowing easy interpretation of desired objectives and highly regarded as a proactive individual not adverse to hands on management style. * Solid understanding of state DOT, OSHA and EEOC policies and regulations with particular focus on driver safety, accident investigation (cause an avoidance), and employee training and retention. * Superior analytical skills with focus on operational cost analysis and ability to ascertain potential P&L enhancement through implementation of procedures affording expense reduction. * Proven ability to apply modern logistics capabilities through computer driven means in order to route end user products in a cost effective, efficient and safe manner on a daily basis. * Detail oriented and resourceful in the operation of a transportation business with ability to multi-task effectively and participate in a fast paced environment setting. * Highly regarded for proactive management style, able to think laterally and provide solid business principles and solutions to a wide variety of existing and potential problematic areas. * Superior preventive maintenance knowledge utilized extensively in order to ensure client satisfaction by providing in service capabilities of all equipment possible and expedient and cost effective repairs as needed to enhance fleet operation. * Extremely competent financial background affording ability to review and generate budget, P&L and various other reports necessary to provide accurate overview of operation through use of Microsoft Office software package.
Experience
K&K Transportation Aurora, Illinois 2000 - 2006 Owner / Operation Manager * Initiated and materially participated in operation transporting goods in a dedicated contract capacity. * Managed daily operations with focus on client satisfaction, driver DOT compliance, safety and human resources. * Ensured prompt and accurate completion of duties delegated to support staff through communication techniques allowing positive productivity and eager participation. * Initiated and implemented commonly recognized and utilized safety programs with driver personnel and ensured K. Brown / page 2 comprehension and utilization of said safety procedures on a daily basis. * Communicated with equipment maintenance manager to ensure fleet was receiving properly scheduled service and reviewed fleet productivity policies necessary to obtain exemplary customer service. * Met frequently with current clientele in order to review ongoing business relationships in order to proactively identify and resolve problematic issues or enhance profit margin possibilities. * Communicated with logistics support staff in order to ensure operation was utilizing methodologies aimed at reducing fuel costs, driver fatigue and load scheduling while ensuring customer satisfaction. * Complete oversight of operational P&L while increasing gross revenues from 1.2 million to over 12 million in six years. * Successfully negotiated additional freight contracts able to enhance operational profitability and productivity. Ensured support staff of active involvement in decision making process thereby continuing tradition of willing and meaningful participation in the operation on a daily basis. * Developed and initiated cross-training program for all divisions (driver, maintenance and clerical) aimed at ensuring continued uninterrupted operation due to potential loss of key personnel. * Created detailed documentary and procedural policies for organizational infrastructure, defined standards to ensure consistency and maintained ongoing training programs capable of facilitating compliance with proposed procedures. * Initiated and established vendor contacts necessary to the operation including providing equipment tires and parts commonly stocked as inventory, service personnel uniforms and office products and supplies utilized on a daily basis. * Utilized strong computer skills necessary to actively communicate and integrate with all divisions as an ongoing manner of business. * Provided semi-annual performance and evaluation of all personnel in order to either identify and reward productive and meaningful participation in the operation, or isolate and address areas needing attention and further or remedial training. * Direct accounting department to ensure that all A/P, A/R and internal expenditures were submitted to company CPA and were in conformance with GAAP (Generally Accepted Accounting Principles) guidelines.
Triple Crown Services Ft. Wayne, Indiana 1996 - 2000 Owner / Operator * Purchased power unit and commenced operation as an independent contractor. * Procured and supplied all documentation necessary to the operation including apportioned plates, FVHUT registration and authorization, permits, vehicle inspections, DOT physical and screening for illegal substances. * Established vendor contacts necessary for fueling, preventive maintenance and repair of equipment operation on a daily basis. * Installed and operated Qualcom Satellite System necessary to receive daily freight movements. * Utilized effective communication with contracted carrier in order to ascertain freight availability in order to increase productivity. * Utilized PC Miler software in order to effectively route fright to desired locations in an effective and expeditious manner. * Established strong rapport with company dispatch and management personnel by providing high level of service ensuring continuous utilization of equipment. * Utilized recognition of superior service as means to negotiate expansion of operation to seven units in four years. * Interviewed and hired driver personnel capable of meeting or exceeding required operating expectations. * Interviewed and retained CPA services necessary to the operation. Worked extensively with CPA in order to identify and implement solid business strategies able to enhance profitability. * Developed modest clerical support staff (3) capable of understanding operation and cross-trained staff in logistical analysis utilized to augment business capabilities. K. Brown / page 3 * Utilized experience gained in transportation industry, along with entire support staff, to transition equipment and staff from small operation to development and initial operation of K&K Transportation. * Developed and implemented operational procedures able to increase gross revenues from $125,000.00 to almost $1,000.000 annually. * Researched, gained comprehension of and implemented policies as commonly accepted with regards to EEOC guidelines. * Provided monthly P&L forecast to company personnel and CPA in order to confirm continued profitability were achieved and identify and enhance areas needing attention. * Successfully negotiated agreement utilizing proven operational results allowing carrier to exclusively utilize company equipment for high end clientele at above industry average freight rates, thereby expanding and solidifying current and projected profit margins. Ryder Integrated Logistics Aurora, Illinois 1993 - 1996 Driver / Logistics / Dispatch Support Staff * Safely and efficiently deliver products generated from national account major distribution center to associated location throughout the Midwest geographical region. * Successfully completed several internal vehicle safety programs. * Successfully complete Logistics / Dispatch training program and integrated training into the daily business operation. * In a team environment, worked with Ryder and DC management to accurate establish production schedules, loading and un-loading of associated freight and ensure quality control aspects surrounding product shipped. * Utilized logistics capabilities to effectively and expeditiously determine and maintain routing of power units in order to meet tight freight delivery deadlines. * Ensured company drivers accurately provided pre / post trip inspection forms, delivery receipts and daily logs. * Provided weekly driver log audits to ensure compliance with DOT guidelines and review any discrepancies found with drivers. * Provided daily dispatch of power units according to route designation and driver availability. * Utilized effective communication with warehouse staff to ensure proper loading of trailers, and ensured that trailers were pre-loaded upon driver arrival so as to expedite freight movement as per company policy. * Coordinated scheduling of preventive maintenance of power units with maintenance personnel in order to ensure completion and reliable usage of such equipment. * Developed and maintained accurate reports detaining fuel usage per IFTA requirements. * Attending daily production meeting in order to ascertain and ensure equipment and personnel were available to satisfy customer demands.
Education
Southern Benedictine University Cullman, Alabama ABA, Business Administration 1977
Other Experience
* Have provides services as a professional driver since 1989. Have continuously held Class A, operated heavy equipment (loaders and rock trucks), am easily adaptable to any worksite setting.
References Available Upon Request
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