Resume - Strategic Business Driver and Results-Driven Leader

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Resume #77603

CONTACT INFORMATION:
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PROFILE

A general management practitioner responsible for the viability of operations, with 20 years professional experience, 10 years of which at senior corporate leadership level covering the areas of strategic planning, business development, operations management, human resource development, facilities and property management, client services, and financial management.

Possesses the following qualities:
Ability to deal with people across all levels of the organization
Results oriented, geared towards customer satisfaction
Analytical, decisive and effective in managing conflict
Proven stability amidst pressure

PROFESSIONAL COMPETENCE

A leader with business acumen and can lead cross-functional teams of diverse location and culture. Has strong bias for action, business development, continuous improvement and operational excellence. Has keen attention to details, advocates cost leadership, alignment with clients, and meeting Service Level Agreements. Ensures strong relationship with business partners and exercise of good governance.

A strategy champion for people development and change management expert, aligns people, structure, systems and processes with the strategic directions of the company. Handles consulting and executive coaching services related to strategic management, change management, leadership development, people management, and strategic outsourcing.

WORK EXPERIENCE

HR Director 07 January 2008 to Present
ASECASIA, Inc.
12/F Asian Star Bldg. Asean Drive, Filinvest Corporate City,
Alabang, Muntinlupa, Metro Manila Tel. 632.850.4367
Website: ASEC International http://www.asecusa.com/
Immediate Superior: Rafael L. Llave, President

ASECASIA is a 24/6 Business Process Outsourcing firm offering a full range of services in Graphics Ads and Design, Legal Transcription and Data Processing and providing production support to its US-based parent company, ASEC International.

Engaged as the 2nd highest officer to put structure and systems with the end in view of creating a world-class business organization. Drives productivity and performance management system, coaches the department managers and ensures that goals and action plans of all units are aligned. Provides guidance to program managers on cost management and control to ensure viability of Programs. Acts as Productivity Auditor and highest point of escalation on related issues. Heads the HR department and is currently working on Capacity Management, aligning the people and the organization with client requirements, SLA's and profitability targets. Exercise overall leadership in the absence of the President.

Career Highlights and Significant Achievements:
- Designed the Workforce Planning Systems to include the Job Classification and Artists' Skills Inventory; linked the program with Capacity Planning/Management
- Established financial threshold and performance metrics for the different Programs
- Developed the performance management system and the variable compensation plan
- Initiated efforts to reduce direct and indirect costs; generated savings in utility and other service contracts through effective contract cost management and administration
- Formulated the Business Continuity Plan and led the creation of BCM Teams
- Introduced employee-friendly approaches in HR operations, fun-driven activities and variations in talent recognition program
- Partnered with a Third Party Vendor/Service Provider for project-based engagements
- Improved talent sourcing initiatives and collapsed recruitment cycle time
- Initiated moves to safeguard Company interests in labor cases of predecessor companies

Vice-President for Operations 01 June 2005 to 31 March 2007
Peerless Integrated Services, Inc. (Forza Group of Companies)
240 Menlo St. Pasay City, Philippines Telephone: 632.523.8371
Immediate Superiors: Valentin B. Prieto, Jr. President & CEO, Forza Group of Companies
Percival S. Santiago, SVP and COO, Forza Group of Companies

Peerless Integrated Services is a manufacturing support services provider/vendor of companies like Procter & Gamble, Universal Robina Corporation, and BMS- Mead Johnson.

Other positions held:
Chairman, Management Committee
Trainer/Resource Person, Forza Group of Companies

Engaged primarily to transform the business from traditional manpower services to be a Manufacturing services provider/vendor. Initiated programs geared towards viability of the different projects, business development, process improvement and people development. Responsible for financial performance (P&L), client relations and partnership, Service Level Agreements conformance and effective fiscal management. Had overall supervision over marketing, service delivery, finance, HR, procurement and administration.

Career Highlights and Significant Achievements:
- Turned losing projects into profitable contract manufacturing engagements (2005)
- Introduced customer-focused philosophy and operational efficiency programs (2005)
- Generated P200MM incremental sales through project expansion programs (2005-06)
- Incurred P2MM savings through strategic operations management decisions (2006)
- Posted a 93% rating in the Global Quality Assurance Key Elements (QAKE) Audit of Procter and Gamble Asia, a global FMCG client-firm (2006)
- Restructured the business organization projected to generate the same revenue with additional savings of P3MM in operating costs (2007)
- Negotiated and sealed a two-year contract manufacturing engagement with Procter and Gamble Asia, a leading global FMCG company (2007)
- Initiated actions geared on systems development and process improvement providing ease in transaction for external and internal customers

Consultant/Lecturer (part-time) January 2005 to December 2007
Philippine Supply Chain Academy
Medical Plaza, Ortigas Center, Pasig City Telephone 632.667.3902
Email: phil_supply_chain@yahoo.com
Website: http://www.philsupplychain.com/index.php
Immediate Superior: Romeo P. Sangalang, President

Prepared learning modules and conducted lectures to supply chain and manufacturing professionals and entry-level engineers on topics related to talent management, personal competencies, strategic outsourcing, performance management and interpersonal skills.

Independent Management Consultant November 2004 to Present

Handles the strategic planning and goal-setting sessions of client companies, studies and analyzes the issues and recommends appropriate solutions and management action. Provides leaders with objective, unbiased and candid feedback and perspectives in deploying initiatives producing behavioral changes and organizational and business results. Initiates coaching activities leading individual managers to explore and integrate new perspectives in achieving their career potential.

Major client is Interadent Zahntechnik Philippines, Inc. a subsidiary of German firm, engaged in the manufacture of dental prosthesis for the German market.

- Facilitated the 2007 Strategic Planning Workshop of the Senior Management Team
- Set approaches in employee branding as service delivery subsidiary of Interadent AG
- Facilitated annual Goals-Setting Sessions of the middle-level managers (2007 and 2008)
- Led the Safety and Security Management Audit (2004-2005).
- Planned, developed and installed safety and security management program to ensure business continuity, mitigate risks and safeguard the organization
- Assisted the COO in the implementation process; set key performance indicators and performance standards for service providers

Contact Persons: Sonia J. Grandea, HROD Manager
Bernardino G. Bantegui, Jr., President and Chief Operating Officer
Pascor Drive, Queensway, Paranaque City, Philippines Tel: 632.852.4029

Director for HRD & Administration February 1998 to 30 September 2004
General Milling Corporation
33/F Export Bank Plaza, Gil Puyat Ave. Makati City, Philippines Telephone: 632.887.9091
Immediate Superior: George U. Young, Jr., President and Chief Operating Officer

General Milling Corporation is one of the leading local food companies focusing on industrial products like flour, animal feeds and soya products. It also used to own the consumer brand names Granny Goose Snacks, Home Pride, Kafe De Oro

Set and administered the human resources development program of the Company, including but not limited to recruitment and manpower planning, organizational development, compensation and benefits administration, training and labor relations. Strategy Champion for People and Organizational Development. Supervised the HRD Groups in various facilities and locations. Has over-all supervision of corporate services, security groups and property management, including compliance to government regulations on private port operations and the ISPS Code.

Other positions held:
Member, Strategy Committee (1999-2004)
Member, Executive Committee, General Agri-Foods, Inc. (a GMC subsidiary) (2001-2003)
Member, Project Management Committee on ISO Certification (1999-2004)
Member, Project Management Committee on Enterprise Resource Planning (ERP) (2002)
Chairman, Management Panel, Collective Bargaining Agreement negotiations (1998-2004)
Director, Export Bank Plaza Condominium Corporation Board of Directors (2000-2004)

Career Highlights and Significant Achievements:
- Managed the transition and reorganization due to corporate restructuring (1998)
- Developed the "GenMiller" employee brand to enhance talent engagement initiatives
- Launched the first strategic planning workshop of the Company; part of the Senior Management Team in driving the 5-year development plan (1999)
- Crafted the Organizational Development initiatives of the Company geared at creating a change in mindset and attitude across all levels (1999)
- Initiated efforts to engage the "best in industry/profession" (2000-2002)
- Led the team that developed a new Performance Management System. Developed supporting schemes for management and staff rewards and talent retention (2000-02)
- Created a harmonious work environment leading to a 6-year "strike free" union-management relations among 6 different labor and supervisory unions (1998-2004)
- Designed and implemented the Company-wide streamlining program aimed at focusing the company's resources on the core businesses (1999-2004)
- Led the team that transformed idle assets to profitable property ventures (2002-04)
- Planned and implemented the construction of and transfer to new offices (1999)
- Played a key role in the incorporation of a marketing-oriented subsidiary company and the engagement of the right people to lead the organization (2002)
- Implemented cost-efficiency initiatives including outsourcing of non-core support functions and the creation of an HR Management Information System (2002)

Manager - Industrial Relations April 1997 to January 1998
General Milling Corporation

HRD Manager - concurrent assignment January 1994 to January 1998
Alaska Milk Corporation (then a subsidiary of General Milling Corporation)
Magsaysay Avenue, San Antonio, San Pedro, Laguna, Philippines
Immediate Superior: Wilfred Steven Uytengsu, President and Chief Operating Officer

Personnel Officer 17 February 1992 to December 1993
General Milling Corporation
Agri-Business Division, Felix Avenue, Cainta, Rizal

Labor Relations Officer July 1991 to November 1991
Semirara Coal Corporation
Mine Site, Semirara Island, Caluya, Antique.

Personnel Assistant August 1998 to June 1991
Yutivo Corporation
Dasmarinas Street, Binondo, Manila
PROFESSIONAL AFFILIATIONS AND ORGANIZATIONS
People Management Association of the Philippines (1998-2006); IR Committee (2004)
Certified Security Professional, Philippine Society for Industrial Security (2004 to present)
Certified Property Manager, American Management Association
Associate Member, Philippine Military Academy Makatao Class of 1989
Couples for Christ Foundation Inc. (CFC-Foundation for Family and Life), Diocese of Paranaque

EDUCATIONAL BACKGROUND

Ateneo Graduate School of Business – 2006 to 2007
Graduated with a degree of Masters in Business Administration-Regis Program; completed the academic requirements in 14 months; a consistent Dean's Lister

American Management Association - MBA Program
A non-degree Executive MBA program conducted by American Management Association
August 2002, San Francisco, California, USA

Philippine College of Criminology – 1986 to 1990
Graduated with a degree in Criminology; Awarded as Best Orator in 1988, and won the 5th Justice F. Bautista Memorial Debate

Philippine Military Academy – 1984 to 1985
Commissioned as Cadet of the Cadet Corps Armed Forces of the Philippines (CCAFP) on 01 April 1984; Discharged on November 1985

University of Santo Tomas – 1982 to 1984
Took AB General in the Faculty of Arts & Letters;

Southeastern College – 1978 - 1982
High School, Salutatorian

PERSONAL CIRCUMSTANCES
Nicknamed "Jojo", born on 12 October 1965, in Tondo, Manila, married on 26 December 1994, to Ma. Melanie Tagana-Dunglao, blessed with a five-year old son, Jose Gabriel.

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