Resume - Certificate III and IV Mining Exploration/Geoscience + 2 years experience

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Resume #77883

CONTACT INFORMATION:
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OBJECTIVE:

In summary I would like to apply my current practical and interpersonal skills to an organization I admire and respect. I wish to achieve fulfilment and advancement by becoming an effective and valued team member. I wish to become part of a highly motivated, dedicated, professional and evolving team who take pride in working together towards enhancing and maintaining the aims and objectives of the organization.

ATTRIBUTES
* Current C Class license
* Certificate III Mining Exploration/Geo Science
* Advanced First Aid
* MARCSTA
* Fire training
* Mining Safety training
* National police clearance
* Strong leadership and teamwork background
* Experience with shift work
* Strong physical ability

GENERIC COMPETENCIES
Throughout my period of employment and training, I have developed a broad range of skills and attributes that can be applied in a variety of work setting. These competencies include:
* Comprehensive range of clerical and administrative skills
* Proven time management skills
* Excellent verbal and written communication skills
* Excellent interpersonal and public relations skills
* Customer service enquiries and telephone techniques
* Complaint handling
* Understanding of State Government policy and procedures
* Understanding of Banking Rights and Obligations
* Understanding of Occupational Health and Safety
* Ability to work independently or as a team member
* Database maintenance experience
* Stationary inventory maintenance
* Staff rostering and supervisory skills
* Understanding of various State and Federal legislation
* Fair Trading Act, Credit Act, Debt Collectors Licensing Act Trading Act, Licensing Act, Finance Brokers Control
* Analytical and problem solving ability

SOFTWARE EXPERTISE
I am competent in the application and use of the following computer software packages:
* Microsoft Access
* Microsoft Excel
* Microsoft Power Point
* Microsoft Office/Word
* Internet Microsoft Outlook
* Oracle
* HOST
* Lendnet Application
* Lotus Notes
* Adobe Illustrator
* Adobe Professional
* Adobe Reader
* Scanning Software
* SURPAC

EDUCATION
* 2003-2002 Bachelor of International Hotel and Tourism Management, Completed two semesters, University of Queensland
* 2002-2001 Bachelor of Business Management/ Marketing, Completed two semesters, University of Queensland
* 2001-1999 Bachelor of Science / Pharmacology, Completed four semesters, University of Queensland

EMPLOYMENT

10/2007 - Present Regis Resources, Laverton WA
Geological Technician/Core Technician
* Gold/Nickel Exploration
* Sampling, Splitting, Data Entry
* Core Mark up (Metres, Recovery, Orientation, RQD, Magnetic Susceptibility)
* Software for Data Entry
* Hole pick up using Differential GPS
* Rock Chip photos and entry
* Pegging and marking out tenements
* Setting up Exploration camps
* Camp maintenance
* Miscellaneous work around camp
* Rehabilitation

05/2007 - 10/2007 Navigator, Leonora WA
Field Assistant, Work Experience and paid work
* Gold/Rare Earth Metals
* Cardinia/Mertondale area
* All aspects of Sampling/Data Entry
* Marking out and pegging GPS
* Geochemical Sampling
* Rock Chip Sampling
* Cooking/Cleaning
* Miscellaneous duties
* Rehabilitation

6/2006 - Present Lamonts Winery Swanvalley, WA
Waiter/cellar Door Sales Assistant
* Customer service
* Coffee making
* Waiting
* Cash handling
* Major events and Weddings
* General cleaning

2/2005 - Present Bank of Western Australia Perth, WA
Customer Service Officer
* Extensive knowledge of Business/Consumer lending
* Comprehensive knowledge of all investment, trust, society and transaction accounts
* To summarise my role is to be the central point for all phone and online enquiries

5/2002 - 12/2003 The Exchange Hotel Brisbane, QLD
Hostess/ Bartender
* All aspects of bartending and customer service
* Preparation of food and beverages
* Effective team management
* Shift work essential
* Greeting patrons and communicating all events

6/2001 - 5/2003 Citibank Group Limited Brisbane, QLD
Customer Service Officer
* Continuous improvement of key performance indicators including adherence/ average handling time/ offer rate and quality
* Navigation through manuals online and Citibank's Intranet
* Proficient use of specialist programs including Host and Oscar
* Knowledge of government legislations and requirements of financial organizations
* Monthly targets for all individuals and teams

2/1999 - 1/2001 The Commonwealth Group Brisbane, QLD
Customer Service Officer
* Open and close procedures for the branch
* Telling and customer service
* Opening and managing accounts
* Foreign exchange
* Working with Assist program
* Dealing with large amounts of money
* Maintaining confidence of clients
* Dispute management
* General administrative tasks and data input
* Insurance
* Referral and sales targets always exceeded

1/1999 - 1/2000 Eye Kreve Promotions Brisbane, QLD
Model/ Promotions
* Model for Saba, Scarab, Bessyhead, Verge shoes, The Region, Jetstar, Grab, Corcorz, Togninis, Napolean
* Promotional work for various retail outlets
* Creating and managing client database
* Involved in PPS Hair Products Launch
* Involved in VIVA fashion parades
* Provision of innovative strategies to effectively promote products
* Networking and public relations
* Organising rehearsals

1/1999 - 12/1999 Nomad Telecommunications Brisbane, QLD
Sales Representative/ Team Leader
* Sales promotion and personal selling
* Goal setting and team management
* Commission based position/sales targets
* Understanding consumer rights and telecommunications legislation
* Reception and administrative duties
* Personal marketing strategies for company
* Research various other telecommunications companies
* Exercise motivational skills and positive affirmations
* Conduct interviews for potential staff
* Train and coach new staff

Certificates
* Responsible Service of Alcohol
* Perfect Pour
* The Art of Bartending
* Provision of Exceptional Customer Service
* Advanced First Aid
* MARCSTA
* Bob Cooper Bush Survival
* 4WD

Referees
Will be provided

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