Resume - Thirty-two years of successful senior-level public and private sector programme ...

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Resume #78173

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KEY SKILLS: Community development, engagement and empowerment; Facilitation of inclusive, outcomes-based group process, consultation and consensus; Strong strategic and project conceptualisation, planning, design, analysis and management; institutional strengthening, capacity building and organizational development service delivery and training; Local economic development planning & implementation, and the growth of commercially viable, sustainable businesses; Needs assessment and the provision of business development services; SME business skills training, mentoring and the administration of SME loan programmes; Design/implementation of management systems, procedures and controls; Clear, honest and concise communication, negotiation, writing and reporting; Stakeholder relationship management, team building, staff mentoring, and the creation of excellent outcomes in difficult situations.

EDUCATION

MASTER OF ARTS (International Administration, with a minor in Cross-Cultural Communications); 1984. The School for International Training; Brattleboro, Vermont, U.S.A.

BACHELOR OF SCIENCE (Animal Science); 1976. The University of Vermont; Burlington, Vermont, U.S.A.

NATIONALITY

Dual New Zealand & U.S. citizen

LANGUAGES

Native English; fluent Spanish; functional Portuguese; basic French; computer literate.

WORK EXPERIENCE

MANAGER, COMMUNITY DEVELOPMENT & GOVERNMENT RELATIONS (Solomon Islands)
Company: Pacific Porphyry (SI) Ltd.
Location: Solomon Islands Employment Period: Apr - Dec 2008

Key Achievements:
* Resolved 6 "Notices of Withdrawal", 8 "Notices of Termination", numerous compensation demands, 3 strikes, 1 armed attack/hostage taking and 1 drill rig seizure/camp barricade.
* Registered 2 Tenement Landowner Charitable Trusts with the Registrar of Companies and re-drafted their constitutions to better represent members' interests.
* Finalized Land Recording (identification of tambu sites and genealogies, resolution of land tenure disputes and GPS mapping and recognition of common boundaries) in 17 out of 18 landowner blocks in 1 tenement.

MANAGER, STRATEGY and MARKET PLANNING (National)
Company: Housing New Zealand Corporation (Strategy, Policy, Research & Evaluation Group)
Location: New Zealand Employment Period: Sept 2006 - Mar 2008

Key Achievements:
* Produced geo-coded, digitalised maps of 188 rural Maori communities in Northland, East Coast and the Eastern Bay of Plenty (NECBOP) and project-managed a related social deprivation, demographic and housing status database.
* Developed the methodology, capability and capacity assessment, survey and facilitation instruments, and project management framework and tools for the 5-stage Community Housing Response Plan, a multi-year information collection, community engagement and consultation strategy with rural Maori communities to empower them to develop their own strategic housing plans to address sub-standard housing.
* Provided strategic advice to the Strategic and Operational Policy units on dozens of Cabinet Policy and Board papers, including 'the Rural Housing Programme', 'Non-Government Community Housing Sector', 'Lending Products Review', 'Essential Infrastructure Services' (reticulated water, sewerage and electricity), 'Accelerating Delivery of Essential Repairs to respond to emergency housing health and safety issues', etc.

LABOUR MARKET KNOWLEDGE MANAGER, Wellington Region
Company: Department of Labour (Work Opportunities Division)
Location: New Zealand Employment Period: Sept 2005 ¡V Sept 2006

Key Achievements:
* Coordinated a 1-year collaborative planning process that developed the Wellington Regional Labour Market Strategy and Implementation Plan ¡V a 50 year regional labour market projection ¡V between central and local government sponsors and 70 governmental, employer, community, educational/training and Maori iwi (tribes) organisations.
* Researched and wrote the Wellington Regional Labour Market Profile, which serves as an inter-governmental labour market reference resource.

BUSINESS MARKETING MANAGER (Local Economic Development)
Company: Porirua City Council (PCC)
Location: New Zealand Employment Period: May 2004 ¡V Sept 2005

Key Achievements:
* Developed the concept for the 15-hectare high-tech, knowledge-based Aotea Block Business Park; accessed resources from interested stakeholders; identified prospective tenants; and, facilitated PCC & central government support for the developer.
* Managed PCC's participation with and funding to Smartlinx3 Ltd., a public/private community initiative between 3 District Councils and private investors to provide high-speed, open access, network broadband service to 200,000 local residents.
* Assisted local businesses in their business interactions with Council, and, in particular, resource consent applications. This resulted in the construction of a number of successful industrial and commercial developments, including:
„X a 29-unit Industrial Park.
„X the doubling in size of the Whittaker's Chocolate Factory.
„X a US$3 million retail complex providing recreational access to the local harbour.
„X a 28-unit mixed industrial/commercial showroom development.

MANAGING DIRECTOR
Company: Enterprise Management & Innovation (Pty) Ltd. (EM&I)
Location: South Africa Employment Period: Jan 2000 ¡V Sept 2003

Key Achievements:
* Over a 3-year period, established the 2nd largest international development consulting practice in Southern Africa.
* Grew annual turn-over from start-up to US$3 million, while managing staff growth of 2 to 64 employees, and expanded subsidiaries from 1 to 8.
* Formed joint ventures (JVs) with 2 South African companies and a branch of the Gabonese government.
* Sub-contracted from and formed bid consortia throughout Southern and Eastern Africa with U.S., Spanish and Japanese international development consulting firms on USAID, EU, JICA and UNDP contracts.

PROJECT MANAGER
Company: Enterprise Management & Innovation (Pty) Ltd. (EM&I)
Project: AGRILINK II Project
Location: South Africa Employment Period: Aug 2001 ¡V Aug 2003

Key Achievements:
* Negotiated 49,671 deals on behalf of SMEs, totaling US$75 million.
* Raised US$3 million in SME agricultural production loans.
* Provided business skills training to 6,083 emerging SME farmers and entrepreneurs.
* Disadvantaged small black subsistence clients successfully entered the formal economy for the first time, and developed profitable contracts and sustainable business relationships with large commercial white farmers.

MANAGING DIRECTOR
Company: Mhwebi Finance Company
Activity: Small & Medium Enterprise Loans
Location: South Africa Employment Period: Jan 2000 - Jul 2001

Key Achievements:
* Issued US$2.75 million in SME loans, with a 98.12% repayment rate, to "unbankable" small businesses, rotating the loan book 25 times/year.
* Ran the financial back-office, lowering operating costs, for SME clients.
* Developed a rigorous "real-time" assets vs. liabilities monitoring and verification system to reduce financial exposure and lower risk.

PROJECT MANAGER
Company: Volunteers in Technical Assistance, Inc.
Project: VITA/Micro-Enterprise Support Project
Location: South Africa Employment Period: Oct 1996 ¡V Dec 1999

Key Achievements:
* Over 3 years made 453 SME loans worth US$900,000, with a 98.57% repayment rate.
* Rotated the loan book 3.27 times, while maintaining a 64% pre-payment of principal rate.
* Pioneered the "21 Commandments" loan application process, which taught small business skills to clients.
* Developed "non-traditional" collateralized loan products, allowing for the immediate auction of assets in case of default. This created the highest repayment rate amongst South African SME lenders and promoted responsible business management by loan recipients in a very high-risk market.

INSTITUTIONAL SPECIALIST
Company: COWI Consulting Engineers and Planners AS.
Project: Urban Land Use & Growth Management Plan (Master Plan), City of Luanda, Angola
Location: Angola Employment Period: Feb - Apr 1996

Key Achievements:
* Researched and wrote Technical Paper No. 4: Institutional and Financial Aspects on the World Bank-funded Urban Land Use & Growth Management Plan (Master Plan) for the City of Luanda, Angola.
* The study clarified the existing legal framework and provided a capacity building plan and financial model to rebuild the government ministries responsible for the provision of urban infrastructure and service delivery.

PROJECT MANAGER and ENTERPRISE DEVELOPMENT ADVISOR
Company: Devres, Inc.
Project: Guyana Building Equity & Economic Participation (BEEP) Project
Location: Guyana Employment Period: Jan ¡V Jul 1995

Key Achievements:
* Researched and wrote a comprehensive institutional needs assessment and guide for the institutional restructuring of the Ministries of Finance and Trade, Tourism & Industry that served as the basis for the next phase of the project.
* Negotiated funding for a US$900,000 UNDP-funded foreign trade & investment policy strengthening sub-project.
* Senior Planning Advisor to the Minister and Principal Secretary of the Ministry of Trade, Tourism & Industry.

PROJECT MANAGER
Company: RONCO Consulting Corporation
Project: Mozambique Demining Project
Location: Mozambique Employment Period: Sept 1993 ¡V Dec 1994

Key Achievements:
* Managed a 250-member paramilitary team that de-mined 3,350 kilometers of roads, stimulating a rebirth of economic activity and saving the lives of rural villagers.
* Negotiated 2 contract amendments, resulting in a US$4 million increase to the budget and an 11-month contract extension.

DEPUTY PROJECT MANAGER
Company: RONCO Consulting Corporation
Project: Afghan Commodity Export (CEP) Programme
Location: Pakistan & Afghanistan Employment Period: Jan 1991 ¡V Jul 1993

Key Achievements:
* Coordinated project liaison with USAID, and collaboration between the project, USAID and the United Nations Demining Programme operational leadership, culminating in the transition of the Afghan Mine Dog De-mining Programme to U.N. control.
* Researched and designed a US$1.6 million Afghan Small Enterprise (SME) Development Sub-Project.
* Negotiated a US$14.7 million budget increase and 2-year contract extension from the donor.
* Resolved a series of personnel problems with key local and expatriate staff that threatened the viability of the contract, as HR Officer for the project.

PRIVATE SECTOR DEVELOPMENT OFFICER
Company: United States Agency for International Development (USAID)
Activity: Economic Development
Location: Lesotho Employment Period: Sept 1989 ¡V Jan 1991

Key Achievements:
* Designed institutional strengthening projects for 5 local business service centres supporting Small & Medium Enterprises (SMEs).
* Advised 3 small business (SME) credit programmes in loan procedures and portfolio management.
* Designed and administered studies of Government of Lesotho regulatory policies governing private sector activities and the informal sector, and managed a national SME baseline survey
* Senior Planning & Strategic Advisor in small business and enterprise development to the Principal Secretary of the Lesotho Ministry of Commerce & Industry.

PROJECT MANAGER
Company: CARE International in Swaziland
Project: Swaziland Training for Entrepreneurs (STEP) Project
Location: Swaziland Employment Period: Sept 1988 ¡V Sept 1989

Key Achievements:
* Trained Savings & Loan and credit extension staff in loan evaluation and portfolio management, and served as the Technical Advisor to a Small Business Incubator.
* Designed and managed the first SMME baseline survey in the Kingdom.
* Produced 10 sub-sector studies, providing guidance to the economic determinants to Swazi SMME behavior.
* Maintained a 100% repayment rate on a US$1 million experimental loan programme with indigenous micro and small-scale entrepreneurs.

SMALL & MICRO-ENTERPRISE CREDIT CONSULTANT
Company: Management Systems International
Location: Guatemala Employment Period: Aug 1988

Key Achievements:
* Researched and wrote an evaluation that served as the basis to provide US$25 million in additional funding to SIMME over a 5-year period.
* Provided an exit briefing to the Vice President of Guatemala and the Minister of Commerce and Industry.

MARKETING MANAGER
Company: KAMAR Products, Inc.
Location: United States Employment Period: Dec 1986 ¡V Apr 1988

Key Achievements:
* Penetrated 2 new major markets (health clubs and architectural design and specification), generating US$500,000 1st year sales and projected sales of US$5 million per annum by the 3rd year.
* Established and serviced 25 catalog distributors and 115 national retail and commercial dealers.

PROJECT MANAGER
Company: Global Exchange. Inc.
Project: ADAM Project
Location: Bolivia Employment Period: Apr ¡V Nov 1986

Key Achievements:
* Provided institutional strengthening and organizational development assistance to 4 poorly managed hand-knit (wool, alpaca and angora sweaters) manufacturers with a total of 300 employees.
* New markets were opened with upscale fashion retailers in New York, Milan and London.
* Business practices and net profit dramatically improved, allowing for the localization of key management functions.

BUSINESS ENTREPRENEUR
Company: Restaurante La Casa de Mi Abuela
Location: Ecuador Employment Period: Feb 1983 - Jul 1985

Key Achievements:
* Increased sales 100% and net profit 50% despite a deteriorating economy.
* Established an inventory control system; introduced a least-cost purchasing bid system.
* Remodeled the restaurant, tripling the seating capacity, and successfully differentiated and grew the business in a highly competitive market.

AGRIBUSINESS DEVELOPER
Company: Continental Grain Company
Activity: Agribusiness Development
Location: Puerto Rico & Ecuador Employment Period: Sept 1981 ¡V Jan 1983

Key Achievements:
* Researched and wrote live hog and processed pork marketing research studies.
* Established national distribution and marketing channels to sell the company's pork products.
* Managed the product launch and promotion of the first dry dog food produced and sold in Ecuador.

DEPUTY PROJECT MANAGER
Company: Foster Parents Plan International
Activity: Humanitarian Assistance
Location: Colombia Employment Period: Nov 1980 ¡V Jun 1981

Key Achievements:
* Provided essential social services to 1/3 of the population of 120,000 residents in the city of Buenaventura that the municipal government was unable to deliver.
* Led the process to downsize the staff from 135 to 85, and the outplacement of 50 retrenched employees.

COMMUNITY DEVELOPMENT OFFICER / EXTENSION HUSBANDRYMAN
Company: PREDESUR
Activity: Community Development
Location: Ecuador Employment Period: Jan 1979 ¡V Jan 1980

Key Achievements:
* Initiated and ran a livestock extension service for the 50,000 member indigenous Saraguro Indian community.
* Wrote a veterinary guide in Spanish, distributed to 100,000 peasant farmers.
* Taught animal husbandry short courses; and, served as an Advisor on swine breeding and selection at 7 Ecuadorian government agricultural research farms.

COMMUNITY DEVELOPMENT OFFICER
Company: International Voluntary Services, Inc.
Activity: Community Development
Location: Ecuador Employment Period: Jan ¡V Aug 1976 & Nov 1977 ¡V Dec 1978

Key Achievements:
* Conducted community needs assessments; designed community development programmes; secured funding from Ecuadorian Government ministries for community projects.
* Initiated rural electrification, irrigation, potable water, community savings and loan cooperative, income generation, school and communal meeting house construction projects in 10 indigenous Indian communities.
* Designed and negotiated the contract to establish a grain marketing programme for a 15,000 member highland indigenous farming cooperative.
* Wrote the course curriculum for an agricultural training institute, serving the lowland indigenous Canelos Quechua community.

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