Resume - E-goverance specialist

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Resume #80509

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E-GOVERNACE/E-SERVICES SPECIALIST
(Domain: Municipality (Local Government,public work),/Transport /Tourism/Employement-Exchange,/Health/Mining)

Seeking Top Management position in project/Operations/Strategy Management/Continual Business opportunity in large scale & turnkey projects implementation using ICT with a growth oriented organization

SNAPSHOT

„± A competent & a result oriented Project,, Operations & Overall Management over 15 years of experience in implementation using ICT Around 7 years experience in implementing large turnkey projects
„± Comprehensive understanding of project management life cycle from initiation to implementation An interface between a client & Technical Department and service support
„± Compliance with SLA 's Preparation of SRS, creation of SOW, technical documents
„± A unique planner, strategist & policy implementer with demonstrated abilities in spearheading swift ramp up of projects.
„± A very strong relationship with clientele for generating new & continual business and payment collection.
„± An excellent operations manager with proven ability to manage day to day operations of 2000 units across the nation
„± A key stratagist in implementing policies and procedures across functional areas of all departments
„± Co-ordinator between all departments HR, Administration,Technical & purchase departments by generation of MIS reports for dynamic and effective management decessions
„± An exceptional record of establishing of PMO's infrastructure based projects using ICT & handling the operations & functions for smooth running.
„± Keeping track of project schedules, budget resource allocation and risk management ensuring of timely deliverables
„± Demonstrated leader with skills in communication with excellent relationship management, analytical and organizational abilities.

CORE COMPETENCIES CERTIFICATIONS
-Strategy Planning -Delivery Management
-SLA Management -Resource Administration
-Team Management -Project Scheduling and Analysis
-Project Set up and Stabilization -Effort & Cost Estimation
- Infrastructure Management - Vendor Management
- Operations Management - Customer Relationship Management
CERTIFICATIONS-
ITIL certified,
Persuing PMP certification (Trained in PMP)
CAREER HIGHLIGHTS
Since Mar'03 Sark Systems India Limited ¡V Project Manager
Key Deliverables
ƒæ Handling day to day business operations of 9 branches (2000 E-service centeres) across India
ƒæ Monitoring of Statutory compliances PF, ESI, VAT, labour department and their returns
ƒæ Establishing of centers setting up of Hardware, network connectivity, manpower deployment
ƒæ A strong relationship with client for generating new & continual business and payment collection.
ƒæ Handling HR operations (Recruitment, training, performance monitoring)
ƒæ Instrumental in implementing, initiating training, MR for ISO 9001-2000 certification

CAREER HIGHLIGHTS in E-governance sector since Mar'03
Company Profile:
SARK, is an ISO Certified in IT Services (E-governance) and Software Development company. Sark has developed many portals for Corporate and government sectors Sark is executing several G2C services with India's Capital Delhi government, some of the projects Municipal Corporation of Delhi(MCD), Delhi Government and its departments to provide services G2C services. SARK enjoys the exclusive right to provide end to end E-Governance solutions to Municipal Corporation of Delhi and other government departments/undertakings for their various citizen services. viz., payment of water tax, payment of electricity bills, telephone bills, issue of bus pass etc.

Projects HANDLED:

Common Service Center (CSC):
Sark has bagged around 2000 Common Service Centers(CSC) in the states of Bihar and Haryana
The national e-governance program Common Service Centers (CSC'S) launched by Govt. of India and the stated vision "Make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability of such services at affordable costs to realize the basic needs of the common man". The objective is to develop a platform that can enable Government, private and social sector organization to align their social and commercial goals for the benefit of the rural population in the remotest corners of the country through a combination of ICT infrastructure
Key deliverables:
* Establishing various business partnerships with service providing companies and organizations
* Designing procedures for making agreed services online on portal.

AP IRIS Ration Card project (A.P.Civil Supplies Department):
Key Deliverables:
* Established 100 DPL centers at taluq level on Clustering around 600 villages for issue of Iris Ration cards & maintained three project Management offices in three districts of AP.
* Presently generating the Key Registers and other final reports, providing the data backups aggregating the data, monitoring and aggregating the iris data for the three districts.
* Pivotal in recruiting around 500 individuals for immediate opening.ek
* Successfully achieved zero churn out with 100% collection

GEOMINE, Sark Systems India Limited:
It aimed to facilitate various online transactions for the Lessees and linked to the each district and connected to the head office.
* Assessment of each individual lessee and his Revenue collection at the end of the year, Generation of various reports, Assessment of each lessees (Annexure), DCB, Target report and achievement reports, various summary reports etc., (This is implemented at the district offices by using the client server technology)
* Features for online Registration of new lessee and his application status. Availability of lessee at different area in state. For an existing lessee his particulars related to Balance, arrears and quantity dispatched.
* Linking these offices and providing online information at the head office level through the web server.
Key deliverables: This unique product is being analysis, designed, developed and headed by me

CAREER HIGHLIGHTS in E-governance sector since Mar'03

Key Deliverables:
* Compliances with the agreed level SLA 's
* Monitoring the implementation of procedural changes
* Making client visit for continuous business generation and relationship
* Generating the MIS reports and coordinating with the center Heads

E-panchayat
* Panchayat meetings and resolutions Sotres Maitainance
* Citizen information Works monitoring
* Registration of Birth & Deaths Revenue
* Accounts Budget preparations and monitoring
* Permessions & Licenses: Gram sabha meetings

Delhi Employment Exchange (Govt. of Delhi)
* Jobseekers and Employers Registrations,
* Search criteria
* Providing Notification information
* Providing Jobseekers list as per the requirement criteria
* MIS Report generation

Delhi Tourism & Transport Development Corporation (Govt. of Delhi)
* Tour booking/cancellation.
* Registering agents
* Booking through agents and CSB's
* MIS Report generation

Municipal Corporation of Delhi (Govt. of Delhi):
* online Property Tax Payment.
* Register for their Birth and Death certificates,
* Online booking for Parks & Community Centers,
* Registering for Granting of licenses to factories & trade,
* registering of complaints & Grievances
* Mis Report generation.

Dec'01- Jan '03 J. S. Technologies, Hyderabad ¡VProject Leader

Key Deliverables
ƒæ Directed a team of 20 plus software engineers to develop & maintain projects.

June 00 ¡V Dec 00 Standard Bank South Africa, Johannesburg
Key Deliverables
ƒæ Efficiently evaluated the existing project and re-designed it.
ƒæ Pivotal in providing alternative solution and improved some existing modules using the Java, Java Swings, IBM visual Age 2.0 JDB store, Rational Rose.

Aug'99-Apr'00 - Param Info Hyderabad-Software Engineer
Key Deliverables
ƒæ Involved in analysis, coding
ƒæ Testing and onsite implementation.

Oct'93-May'99:- Commenced career with S.S. Software Consultancy-Software Engineer
Key Deliverables
ƒæ Coded several projects in java, c++, with a oracle as a backend

IT SKILLS
Operating Systems: Windows 95/NT/DOS 6.X.
Front End Tools: Visual Basic, Developer 2000
Languages: Java. C++, Visual basic
Internet: HTML 4.0, Java Script 1.2, JDBC.
Server Side Scripting: Servlets using Java Server Pages
Distributed Technologies: RMI. CORBA, J2EE
Databases: Ms Access, ORACLE, SQL SERVER
M.S. Projects

ACADEMIC HIGHLIGHTS
Ph. D (Computers) Pursuing from Nagarjuna University, AP
M.S. (Computers) from Newport University CA, USA., 1999.
B.E. (Computer Sciences & Engineering) from Bangalore University, 1993

PERSONAL DETAILS
Date of Birth: 01/01/69

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