Resume - Dynamic leader and team builder, consistently motivating others toward success.

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Resume #5280

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October 2001-Present

Division Leader-Consumer Portfolio
Infocredit D & B (Singapore) Pte Ltd
I am responsible for supervising a team of Permanent and Temporary staff under my care. I have to assist my manager in day-to-day operations for the call centre and am solely responsible for daily & monthly manpower planning for the whole Consumer Division. As an administrator, I also have to cost management for the department which includes team performances, statistics and reports, commissions as well as payroll. Apart from my daily duties, I also have to conduct training for new employees on their job knowledge as well as impart new business skills to the staff in accordance with the management's business objectives. Based on daily reports, I also need to identify key performers and coach staffs that do not meet up to the management's key performance index. On top of that, I still have to handle a portfolio of consumer debts and achieving maximum recovery standards as well as answering queries and complaints with regards to collection matters.

June 2000-September 2001
Team Leader
Callbiz (Singapore) Pte Ltd
I was leading a team of helpdesk support staff to provide support to DataOne(Asia) Pte Ltd for 1st and 2nd level technical support. On top of that I also have to assist in other 3rd-party call centre products and multi task when needed. I also had to coordinate with all the staff to ensure optimum service level is met daily. Daily and montly reports are also prepared accordingly.

Dec 1999-June 2000
Team Leader
DataOne (Asia) Pte Ltd
I was leading a team of helpdesk support staff to provide support 1st and 2nd level technical support.

Education
1997–1998 – Informatics Computer School
Obtained a Cambridge Diploma in Computer Studies (Distinction)

1992-1993 – Our Lady of Lourdes
Obtained a GCE 'A' Level Certificate (Partial)

1988-1991 – Beatty Sec School
Obtained a GCE 'O' Level Certificate (5 credits)

Compuer Skills
MS FrontPage 2000
MS Access 2000
MS Office XP
HTML
Visual Basic 6.0
Macromedia Flash MX
Macromedia DreamWeaver MX
Adobe Acrobat 5.0

References will be provided upon request.

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Brief Description

Willing to work in any environment and a job in which i can build experience for future and better job.

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Dynamic leader and team builder, consistently motivating others toward success.

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Results-driven business/systems analyst with 10 years of diversified experience in the successful identification and management of high-level business development strategies and large-scale IT solutions with extensive expertise in developing critical design requirements and functional specifications

AT PRESENT I AM ON THE VACATION FROM PETROKEMYA (SABIC)KSA AND WORKING FOR ARCHIRODON CONSTRUCTION OVERSEAS CO.S.A IN DOHA -QATAR ON THE VISITING BASIS AND ASSIGNED AS PROJECT INCHARGE FOR THEIR ON GOING QATOFIN MARINE PROJECT DOHA-STATE OF QATAR.

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49CFR HAZMAT Technical Trans (D.OT., ADR, RID, IATA, IMDG); HAZCOM (1910.1200)

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Director

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Procurement/Supply Chain Manager experienced in Oil & Gas operations (South America). Contracts negotiation and administration, excellent leadership skills and broad knowledge of local vendors. International logistics experience.

My skills are quality improvement, planning, and reporting to ensure that the service provided is what the client need. I have over two years experience working with oil and gas data. I have the ability to find data management solutions. I'm seeking a career opportunity for a growing company.

Excellent working knowledge in field of administration

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10 years experience in oil and gas projects including contract review during bid stage, negotiate terms and conditions of Contract, prepare, negotiate and finalize of sub-contract terms and conditions, contractual correspondence, preparation of change orders, preparation of delay, contract claims

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“Specialist in material management with a reputation of extraordinary retention level”

Financial and management reporting system, financial & business process analysis, auditing, budgeting, taxation, financial planning and forecasting, performance management system, activity-based costing, market research and development, process and system documentation,

Programming VB6, ASP,COBOL,Oracle,MS SQL server,MS Access, Lotus Notes R5,

Office & IT Skills

Very strong experiance in the international business, export, business development, project handling, managment skilles, computer skilles, problem solving

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