Resume - Work Experience of 7 years - presently working with GE Capital Intl Services in ...

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Resume #5704

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Aim: Seeking a challenging position in the field of Management, which could utilize my knowledge and skills and quest to work in a professional atmosphere to combine both Individual & Organization goals to broaden the spectrum of career, growth and knowledge.

Work Experience: 6 ½ Years (41/2 Years in GE Capital Intl Services & 2 Years in Southern Travels)

Position held: Black Belt in GECIS (EFS-Europe)

Duration: From Aug-2003 to till date

Job Profile: *          Transitioned (remotely) process from 5 different locations from Europe (France, Germany, Benelux, Spain & UK). Nature of the processes was Reporting, Cash Apps, Bookings, AP-Payments & Account Recons (Dispersed & Fragmented process).
& Achievements *          Brought Benelux & France process out of Fire.
*          Screening of Recs through Minimum Acceptance Criterion (rejected 120 Accts)
*          Designed & Operationalized CTQ's for the process.
*          Designed & Operationalized CTP's for the process.
*          Designed Dash Boards & operationalized it with customer.
*          Completed 5 lean projects.
*          Championed Controllership across GBS Process (On going…)
*          Completed Activity Analysis for all 35 people in the process
*          Done FMEA across ~20 different Sub-process.
*          Resolved Conflict on Service Level Agreement and Statement of work, between GECIS-Legal team & EFS-legal team.
*          Completed BB Exam & Training.
*          1st BB Project on Productivity – Measure Phase – On Going…
*          2nd BB Project on TAT – Analyze Phase – Dropped (tight monitoring of CTP's brought the defects to Zero).

Position Held: Pilot - Corporate Audit Staff of GE-Corporate (Assignment in US & Japan)

Duration: From April2003 to July2003

Job Profile: *         SOX-404 for Accounts Payable (GE Medical Systems – YMS, Tokyo, Japan) – Evaluated Risks & Controls in GEMS-YMS-AP process for SOX-404 certification.
*         Compliance Audit on Supplier Relation (e.g. adherence to "white paper")

Position Held: "Acting Black Belt" in GECIS (GBS-CBSI-AP)

Duration: From Oct2002 to March2003

Job Profile: *          Completed GB Certification.
*          To report Quality Performance to Leadership
*          To Penetrate Six Sigma for the controllership shop.
*          Mentored 6 GB Projects (resulted in ~$2 mm savings)
*          To Review Dash-Boards to address customer concerns, by fixing process gray areas.

Position held: "Process Developer-Quality" in GECIS (GBS-CBSI-AP)
Duration: From Feb2002 to Oct2002.
Job Profile: *          GB-Project on Account Distribution Number got Certified ($1.06million saved for GE through driving change across Hyd & Clients in US – Made major system changes)
*          Program Manager for Brown Bag Initiative to penetrate Quality tools across GE-GBS-Hyd 400-member team size.
*          Program Manager for enerGE initiative across GE-Hyderabad Accounting Services - to get ideas from shop floor & implement them (team strength 800)
*          Assigned associate BB role for CBD-Process to bring the process to Six Sigma.
*          Developed Quality MIS - To track DNA, Project Status, Process Health, VOC Scores, BB performance & GB/BB Training.
*          To lead Project review Meetings & to ensure timely closure.

Position held: "Process Associate" in GECIS (GBS-CBSI-AP)
Duration: From Dec-1999 to Feb2002.
Job Profile: Ø       Transitioned Voucher Rejects Process from Ft.Myers Florida.
Ø       Subject matter Expert for the process.
Ø       Team Member for 7 GB Projects
Ø       Prepared SOP's & also trained 7 team members.
Ø       Made myself redundant from the process (productivity Gain) - through Root-Causing & reducing the rework inflows into process.
Ø       Identified wrong payments going out of GE ($200K ) & fix the upstream & down stream Process.

Position held: "Accounts Officer " in Southern Travels Pvt. Ltd. (N.Delhi)
Duration: From Oct1997 to Nov-1999.

Job Profile: Ø       Preparation of Balance Sheet & P&L.
Ø       Preparation of Reconciliation's (Bank, Branch, Vendor & Lease)
Ø       Automated Hotel Front Desk & Travel Desk.
Ø       Work with Company Auditors to Closure of Accounts
Ø       Rectification & Passing Adjustments.

Rewards & Ø       Won Individual Extra Miler (Quarterly Award)
Recognition Ø       Won Bravo of the Month
Ø       Won two Team Extra Miller Awards.
Ø       Six Sigma Performer of the Month.
Ø       Unnati Star of the Month.
Ø       Runners up in Esprint (Quality initiative).
Ø       Team Member of 7 GB-Projects.
Ø       Editor for Sunshine Magazine (internal GE-Fin_COE Magazine).

Educational Qualifications: Ø       Completed Advance Diploma in Management (MBA) from ICFAI affiliated to Transworld University USA in Oct2002.
Ø       B.Com from Andhra University (with vocational course in Direct and indirect Taxation) in 1997.
Ø       Completed Advance Diploma in Systems Management from NIIT in 1994
Ø       Certified Green Belt from GE-Corporate Quality

Personal Details
Date of Birth: 1-Apr-77
Languages Known: English, Hindi & Telugu
Marital Status: Married
Passport Number: B0864578

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