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SUMMARY OF QUALIFICATIONS
Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions.
Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.
Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements.
Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
Proficient in MS Windows, Windows for Workgroups, Window 95, 98, 2000,and 2003 WordPerfect, PowerPoint, ACT, Access, QuickBooks Pro 4.0, Visio, Peachtree
Accounting, Lotus 1 2 3, Ami Pro, ccMail, Eudora, Workforce Project Time Reporting System, Sametime, SalesForce.com, Peoplesoft, and I-Star
Accreditations and Certifications
Skillsoft Administrative Functions
Skillsoft Managing Yourself and Those Around You
Skillsoft Excel 2003 Formulas and Functions
Skillsoft Formatting Data in Excel 2003
Administrative Professional Certification Program
Skillsoft Business Execution in Action
Skillsoft Dynamic Decision Making
Skillsoft Stakeholder Interests and Cultural Diversity
Skillsoft Six Sigma and the Corporate Enterprise
Skillsoft Advanced Data Management in Excel 2003
Professional Experience
KEANE, INC IRVING, TX 2007 - PRESENT
REASON FOR LEAVING: COMPANY ACQUIRED
Branch Administrator
Provide high-level administrative support Regional Vice President
Supports the RVP in planning, directing, managing and coordinating day-to-day business activities
Create and distribute SalesForce.com reports
Proposal writing support and editing
Proposal production support
Serves as point of contact for corporate staff and clients
Facilitates the VP's accessibility and opens lines of communication with staff
Maintains VP's calendar, screens incoming telephone calls and greets visitors
Coordinates meeting and conference schedules
Develops and maintains contact list for VP's business engagements
Answers/screens telephone calls, arranges conference calls, manages call back list
Reads and routes incoming mail, prepares e-mail and correspondence as needed
Composes and formats documentation including letters, briefing books, communications to staff and staff meeting Minutes
Initiates travel arrangements, creates detailed itineraries
Plans and manages events
Coordinates a variety of resources, obtains information for special projects
Creates presentations and creates and maintains spreadsheets and databases
ACS, INC DALLAS, TX 2004 to 2007
REASON FOR LEAVING: REDUCTION IN FORCE (LAY-OFF)
EXECUTIVE ADMINISTRATIVE ASSISTANT
Provide high-level administrative support Vice President and Director of Network Services
Supports the VP in planning, directing, managing and coordinating day-to-day business activities
Serves as point of contact for corporate staff and clients
Facilitates the VP's accessibility and opens lines of communication with staff
Maintains VP's calendar, screens incoming telephone calls and greets visitors
Coordinates meeting and conference schedules
Develops and maintains contact list for VP's business engagements
Answers/screens telephone calls, arranges conference calls, manages call back list
Reads and routes incoming mail, prepares e-mail and correspondence as needed
Composes and formats documentation including letters, briefing books, communications to staff and staff meeting minutes
Initiates travel arrangements, creates detailed itineraries
Plans and manages events
Serves as team leader for co-located and offsite administrative assistants
Coordinates a variety of resources, obtains information for special projects
Creates presentations and creates and maintains spreadsheets and databases
Maintains personnel files, schedules performance and salary reviews
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BURNETT'S STAFFING – DALLAS, TEXAS 2002 to 2003
REASON FOR LEAVING: BETTER OPPORTUNITY
EXECUTIVE ADMINISTRATIVE ASSISTANT
Executive Administrative Assistant to CEO, President and Vice President
Weekly, Monthly, and quarterly detailed sales and progress reports
Conduct all Background Checks on all candidates
Coordinate arrangements for travel, transportation, and other reservations
Monitor and maintain the operation of office equipment, including copiers, fax machines, and printers
Establish and maintain files and record systems
Receive, escort and accommodate visitors
Arrange meetings and conferences, schedule space/rooms and required equipment/materials
Typing general correspondences, memorandums, letters, policies, procedures
Develop, edit, and input correspondence, memorandums, letters, forms, notices
Assist with daily planning to include appointments, activities, meetings, and travel schedules for President and CEO
Screen and track calls for CEO
Responsible for all TWC unemployment claims including all TWC hearings.
ACTC – DALLAS, TEXAS 1998 to 2002
REASON FOR LEAVING: COMPANY MOVED
EXECUTIVE ADMINISTRATIVE ASSISTANT
Executive Administrator Recruiter AR/AP Manager
Processed payroll for all contractors and office personnel
Processed all accounts payable and receivables
Maintained 3 checking accounts
Maintained line of credit accounts
Through Internet recruiting and networking, recruited Project, Program, Quality and MIS managers in addition to technical positions such as: Telecom Specialists, CTI Programmers, ORACLE DBAs, And Network Administrators
Responsible for full life cycle recruitment process: requirements, Analyze openings, write technical specifications, search, conduct experienced hire interviews, begin closing the candidate from the first contact, recommend hiring decisions, set applicant interviews with hiring managers, conducting reference checks, and presenting offers to selected candidates
AP/AR Supervisor Administrative Assistant to Controller
Typing general correspondences, memorandums, letters, policies, procedures
Receive, answer, and distribute incoming correspondence and other mail
Screen and direct all phone calls and take detailed messages, and arrange conference calls
Establish and maintain files and record systems
Receive, escort and accommodate visitors. Arrange meetings and conferences, schedule space/rooms and required equipment/ materials
Coordinate arrangements for travel, transportation, and other reservations
Monitor and maintain the operation of office equipment, including copiers, fax machines, and printers
Facilitated month end close with accounts payable and related analysis
Cash applications of incoming subscriber payments
Managed receipt and distribution of mail and other office supplies and trained staff in use of office computer resources.
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