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EXECUTIVE SUMMARY

Top producing sales professional with highly successful career in sales and marketing industry highly focused with the ability to achieve sales objectives through strong account management and commitment to customer satisfaction. Able to build positive rapport with people at all levels of responsibility as well as building lost business relationship through performance and credibility.

PROFESSIONAL BACKGROUND
Professional Loan Consultant
DFW Funding Solutions 2005-Present
Responsibilities included originating conventional, VA, sub prime, construction, and FHA loans.
Developed referrals through multiple sources such as consumers, realtors, custom homebuilders, and financial planners.

* Maintain thorough knowledge of all real estate Loan programs sufficiently to explain products in detail to borrowers, realtors, and other interested parties.
* Corresponding with/or interviewing applicants or creditors to resolve questions regarding application information
* Examining, evaluating, authorizing, and /or recommending approval of customer applications for residential real estate loans.
* Compiling loan packages and negotiating the loan structure with applicants, including fees, loan repayment options and other credit terms.

License Residential Mortgage Loan Officer
Exceptional Mortgage 2003-2005
Duties include originating VA, conventional, and sub prime loans. Establish customer base by building business relationships with local realtors and builders.
* Effectively worked with clients and mortgage lenders to secure financing for residential properties.
* Structured and negotiated interest rates, fees, and total points with lenders and clients for all loans.
* Maintain Knowledge of pricing and all competitors rate sheets
* Understood content and intent of applicable fair-lending and disclosure regulations.
* Ensure that applications consistently meet fundamental Underwriting standards.
*
*
Customer Service Representative
TXU Electric 2001-2003 I
Interacted efficiently with customers providing information and resolving critical problems including billing, adjustments, rates, credit evaluation, and product offering. Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints, and discrepancies.
* Processed all general customer service requests.
* Proven excellent communication, interpersonal, and organizational skills.
* Involved in all aspects of customer service including solving problems, establishing and accessing customer accounts, and performing credit evaluations.

Account Manager
Consolidated Media Systems 1991-2001
Responsible for Business-to-Business sale of Video production broadcast systems
* Created business strategies, budgets, and accurate forecasts.
* Provided sales consulting and customer support for television stations, fortune 500 companies and productions studios.
* Established new accounts with average systems sales of $250,000 to 1 million dollars.
* Increased sales substantially through creative marketing.
* Identity potential sales opportunities and utilize support services such as Sales Systems Engineers to create increased demand to resolve customer issues and promote extreme customer satisfaction.

Account Manager
Fairview-AFX 1996-1999
Specialized in business-to-business sales for professional video and audio equipment. Interface with top executives, negotiated contracts and coordinated the installation of video production systems.
* Planned market strategy, coordinated advertising and promotional campaigns, recommended policies, conducted market surveys, and evaluated potential areas for new development, industrial affairs, and trade show participation.
* Collaborated with marketing representatives on sales calls and provided the technical support to close deals.
* Developed marketing and sales strategy for new product release.

EDUCATION
B.A., Business Administration 1997
Northwood University Cedar Hill TX

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Financial Manager (expat)
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