Resume - I have 14 years of experience in Human Resources Management, Business Planning, ...

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Resume #16733

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CAREER OBJECTIVE & SUMMARY:
A Leadership opportunity in the areas of HR, Recruitment, Training & Organization Development, and Performance Management, preferably with a multinational organization, where I can utilize my experience, competencies and skills to improve organizational performance, add value and contribute to the accomplishment of the strategic objectives.

I have 14 years of experience in Human Resources Management, Business Planning, Sales, and Customer Service in leading organizations in Egypt and abroad.

Currently I am a key player in the Corporate HR Division with Olympic Group, Egypt (No.1 home appliances manufacturer and distributor in Egypt), applying modern HR practices and systems.

EXPERIENCE:
Group Human Resources Manager 2002 till now
Olympic Group (Zanussi, Sony, Philips, etc.) (6000 employees)
Egypt.
Reporting to the Group HR Director. I am playing both strategic and operational role in a modern HR practice within a Performance-Driven Organization. My Key Results Area's include the following:
(1) Review and update the Organization Manual (process maps, structure, jobs, activities, key results area's, performance indicators, etc.) periodically and when needed.
(2) Developing and communicating the Policies and Procedures Manual (Employment, Employee Relations, Compensation and Benefits, Performance Management, Training, Discipline, Grievances, etc.).
(3) Guide lining Job evaluation process and compensation system according to the organization strategy.
(4) Auditing the Performance Management System along with the subsidiaries management.

Main achievements:
a. Establishment and development of the company selection methodology "Competency Based Interviewing".
b. Develop Personal Performance Agreement (PPA) for 1st and 2nd line Management using Balance Score Card methodology.
c. Assist in re-designing of the Salary Structure and performed Job Evaluation for 2 major functions in the organization (Sales, Marketing).

Training Manager
2000 till 2002
Daewoo Motor Egypt (subsidiary of Daewoo Motor Korea)
(1200 employees)
Egypt.
Reporting to the HR Manager. I have established the Training department, policy, strategy and objectives. In-charge of performing the training needs assessment, selection of instructors, outlining the contents, reviewing the materials and methodology, monitoring the training delivery, and measuring the training results.
I was able to reach an agreement with one of the largest funding international organizations to fund about 75% of our company Training and Development expenses.

Business Planning Assistant Manager 1997 till 2000
Daewoo Motor Egypt (1200 employees)
Egypt.
Reporting to the Management Planning Director. I was responsible for assisting, monitoring, and analyzing all the company business plans and volume figures on regular basis including human resources, sales, marketing, and after sales service business plans.

Regional Sales Executive
1993 till 1997
Hertz Rent a Car – Olayan Group,
Jeddah, Saudi Arabia.
In charge of field sales for Rental & Leasing services, Leasing Admin., and vehicles purchasing/sales. I increased the leasing fleet to about 250 units in the Western Region only, through development of key accounts and prospecting of new business opportunity, achieving a remarkable growth. I was in charge also of developing and promoting Hertz Corporate Discount Program (CDP).

Customer Service Officer
1991 till 1993
Diners Club International,
Egypt.
I started with Diners Club as a part-timer in the Customer Service Dept., giving approvals on the credit cards transactions through telephone, fax, and telex. Then, I moved to the field of marketing and promoting the acceptance of Diners Club credit card to retailers, outlets, hotels, etc.

EDUCATION & TRAINING:
- B.A from Faculty of Commerce, Cairo University, Egypt 1992.
- Leadership Performance Management, (Olympic Group, Cairo, April 2004)
- Global Business Development, (Olympic Group, Ein El-Sokhna, March 2004).
- Strategic Planning, (TOTALITY, Cairo, Dec. 2003).
- Advanced Human Resources Management, (Industrial Modernization Center, EU Cairo, Nov. 2003).
- TOEFL preparation course with a preliminary score of 500 (Aug. 2002)
- Training Needs Assessments (European Management Center, EU, Oct. 2001).
- Managerial Skills (American Chamber of Commerce, July 2001).

SKILLS, GENERAL, ETC:
- Languages: Arabic (mother tongue), English (Excellent).
- Computer literate as a user (Windows, Office, Internet Explorer, etc.)
- Honest, confident, self developing, customer focused
- High level of communication and interpersonal skills.
- Very good analytical and presentation skills.
- Team-working and leadership capabilities.
- Business oriented.

PERSONAL:
- Date of birth: April 15th, 1971
- Nationality: Egyptian.
- Marital obligation: Married +2.
- Military service: Exempted.

TRAVELLING:
- Saudi Arabia, UAE, Malaysia, and Singapore.

REFERENCES:
- Available upon request.

OTHERS:
- Certified PADI Scuba Dive Master since 1997.

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