Resume - Results-driven business/systems analyst with 10 years of diversified experience ...

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Resume #38062

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SUMMARY
Results-driven business/systems analyst with 10 years of diversified experience in the successful identification and management of high-level business development strategies and large-scale IT solutions with extensive expertise in developing critical design requirements and functional specifications for a broad range of business applications. Expertise in problem solving, systems analysis, procedures redesign and user training. Excellent analytical, communication and interpersonal skills.

KEY STRENGTHS
- Analysis of requests, creation of functional specifications and technical designs, development of level of effort estimates and project plans, prioritization and coordination of scheduling work with users.

- Analysis of existing systems, systems and technologies available on the market, procurement processes, coordination with vendor for implementation and training, specifying changes, writing or specifying versions.

- Evaluate, design and implement new technological developments. Proven skills in working with cross-functional teams with dynamic business requirements to identify innovative solutions that anticipate and effectively address the future impact of changing business needs and objectives.

- Software Lifecycle Management, Business & Process Analysis, Application Development, Systems Implementation Processes, Quality Assurance, Team Facilitation Procedures, coordination of technical problem resolution with software vendors.

- Technical problem coordination and resolution with users or vendors and submit business process recommendations to improve the environment.

- Offers an accomplished record of coordinating and contributing to technology and business process improvements. Identifies and transforms business objectives into action. Collaborate effectively with managers, staff and users at all organizational levels.

EDUCATION
1995-1997
M.B.A Information Systems
Bharathiyar University
Tamilnadu, India.

1993-1995
Masters Degree in Computers
Bharathidasan University
Tamilnadu, India.

1989-1992
Bachelors Degree in Computers
Bharathiyar University
Tamilnadu, India.

TECHNICAL SKILLS
Operating Systems
DOS, Windows 95, 98

Network OS
Novell NetWare 3.x, 4.x, Windows NT 3.51,4.00., Windows 2000, XP, UNIX

Mailing Connectivity
MS Mail, Netscape messaging server (Novell & NT), MS Exchange server

Languages
BASIC, FORTRAN, COBOL, PASCAL, C, C++, LISP, PROLOG, PL/SQL

Databases
Oracle8.x, MS Access, SQL, Sybase, Informix, dbase, FoxPro

GUI
Visual basic 6.0, Powerbuilder, Developer2000

Office Tools
MS Office97 and 2000 (MS Word, MS PowerPoint, MS Excel, MS Outlook)

ERP
EXACT

EMPLOYMENT SUMMARY
1998(Jun) - Present
Analyst / IT Specialist
Tebodin Middle East Ltd.

1997(May) - 1998(Feb)
Analyst / Database developer
Samurai Techno Trading Ltd.

1994(Sep) - 1995(Apr)
Analyst Programmer
Indian Telephone Industries Ltd.

1992(Jun) - 1993(Jun)
Analyst / Database developer
Samurai Techno Trading Ltd.

1991(Aug) - 1992(Mar)
Analyst Developer
Tata Fones Ltd.

EMPLOYMENT RECORD
Employer Tebodin Middle East Ltd, Abu Dhabi, U.A.E
Position Analyst / IT Specialist
Period 1998(Jun) - Present

Description:
Assume leadership role in bringing standards and structure into the company computer information superstructure. The work involves identify, develop and implement high impact and productivity improving systems solutions for business needs and assists in the development of new automated approaches to current systems and/or procedures.

Responsibilities:
- Analysis of existing systems, systems and technologies available on the market, procurement processes, coordination with vendor for implementation and training, specifying changes, writing or specifying versions.

- Provide technical and analytical assistance in identification of opportunity solutions to system problems and takes the lead responsibility for delivering business solutions involving information technology that satisfy agreed customer requirements.

- Serves as a liaison and primary point of contact between MIS and assigned end users.

- Takes full responsibility of Defining, planning and executing small-scale projects through involvement in all project phases based on through time, cost and risk analysis

- Assists with the project management and implementation of the software development lifecycle.

- Provides guidance for system solution design including: database, hardware and software selection, and rollout strategies.

- Tests new, enhanced and modified applications and writes on-line help documentation.

- Identifies and transforms business objectives into action. Collaborate effectively with managers, staff and users at all organizational levels.

- Reviews contracts and financial terms and conditions and participates in the development of IT proposals for one or more company business line.

- Performs technical installation, maintenance, and support for complex business applications software. Provides support to mission-critical software systems such as the financial or payroll system.

System Analyst:
- Perform tasks related to all stages of System development cycle such as identification and analysis of user requirements, preparing requirements definition, Feasibility studies, carrying out systems analysis and design, programming/configuration, assessment and evaluation of ready made or in-house development solutions, preparing implementations plans, writing documentation and user training.

- Provide technical and analytical assistance in identification of opportunity solutions to system problems and recommends improvements, changes and solutions.

- Participate in the definition and establishment of the company's short and long term IT strategy and objectives.

- Provides significant input to the process of the development of information technology standards, policies and procedures.

- Conduct feasibility studies, Systems analysis, "Existing System Enhancement" studies and assists Management in the decision making process

- Evaluates and introduces new development techniques and or tools and recommends the technical computing resources required to apply such techniques and or tools

- Investigate and resolves problems through systems modifications, repairs, data manipulation, the development of work-around or site specific enhancements and system reconfigurations where necessary

Database Development:
Develop, Implement and maintain databases for internal company requirements and also for oil company clients ADMA OPCO and BUNDUQ. Developed, Implemented and maintains the following databases:

- Alarm and Trip Index Database. (Developed for ADMA-OPCO oil Company, currently used in Das Island for recording and monitoring various Alarm and Trip Indexes)

- Bunduq Contractors' Pre qualification Database. (Developed for BUNDUQ oil Company. The Database records information about Various Contractors/Consultants and do the HSE evaluation. The Databases were sent to more than 50 contractors across U.A.E, the information submitted was evaluated and Bunduq currently uses the assessment results)

- MTO Database. (An engineering tool used for Material Take-off of Pipes & fittings, Valves, Special Items, etc in various formats as required in the Project)

- Material Management Database (Keeps track of Materials used by various Contractors in Abu Dhabi Municipality TRIP Projects)

- Document Control Database (Used for project Man hour / Discipline Hour allocation, Project Monitoring, Calculating scheduled/Forecasted/Actual/Planned project Progress)

- Project Management database (For tracking the Budgeted/Actual Project Man-Hours, Project Cost, cost Revenue, Employee Man-hour Bookings on project, Deviations etc.)

- Leave Calculation Program. (Retrieves information from EXACT an ERP package and calculates Accrued Leave hours, Accrued Holiday hours, Employee leave balance, unpaid leave, Leave Encashment etc.)

- Utilization Database (Retrieves information from EXACT an ERP package and calculates Office, Department and Employee Utilization over Selected Weeks/Months/period/year)

- Employee Payroll and Personnel Management Database (For storing Employee Information of around 400 Employees and to calculate Monthly Salary of employees)

System Administration And Network Management:

- Deployment, support, and maintenance of 100+ locally networked PC's connected via Novell NetWare and Windows2000, standalone PC's running Windows 9x or Windows NT Workstation, associated applications including Microsoft Office and peripherals.

- Troubleshooting / Monitoring / Optimising network operations, User rights and account maintenance, security monitoring, troubleshoot printing, handling Backups, Inventory management, planning and implementing network expansion

- Assists local and remote end users with Diagnosing, troubleshooting and resolving hardware and software problems, network communication and connectivity issues.

- Develop system utilities, software and hardware installations, provide systems and applications support at all levels.

System support And Installation:

- Setup, installation, maintenance and troubleshooting of PC hardware, Printers, Plotters, Scanners, peripherals etc.

- Install new application rollouts, perform software upgrades, data recoveries, hardware and software Inventory management Services.

- Installation of various operating systems (Windows 95/98, Windows NT, 2000 workstation 4.0, DOS) as well as Engineering software (Auto Cad 14,Pipeing Software CeaserII, Watnet, MapInfo V5.5, Pipesim, Primavera, Mathcad, Edsa, Wanda, Staad pro), MS Office and configuration of local customized software.

- Provide technology helpdesk administration and support for users. Responding to and resolving systems and applications support requests by user. Customize standard applications (eg. Microsoft Excel, Access etc.) for specific user needs.

Environment:

Windows 95, 98, Windows NT, 2000, MS SQL Server 7.0, Novell NetWare, Office 97,2000, MS Access, Oracle, EXACT and Visual Basic.

Employer Samurai Techno Trading Pvt. Ltd, Cochin, Kerala, India
Position Analyst / Database Developer
Period 1997(May) - 1998(Feb) and 1992(Jun) - 1993(Jun)

Description:

Receive and responded to all IT requests including analysis, design and enhancements

Role:

Analyze, develop and implement high impact and productivity improving solutions in Cobol under SCO UNIX and later on as databases in ORACLE with developer 2000 to suit employer's requirements.

- Payroll and Personnel Management: -This Software Package gives detailed reports about the personal details of employees working in the organization and also generates the payroll. The software was developed in ORACLE with developer 2000(Forms 4.5 and reports 2.5)

- Purchasing and Export Management: - Developed in COBOL under SCO UNIX this Software Package generates detailed reports about the purchasing centers in south India, items and quantities purchased, exporting centers, destination countries etc.

- Inventory Management System: - Developed using COBOL under SCO UNIX this package generates detailed reports about the item stock, receipt, issues and stock adjustments.

I was involved in the projects in the capacity of an analyst, senior developer as well as architect. As an analyst, translated business requirements into software and hardware specifications. As a senior developer, developed all the challenging modules. Designed the process flow and worked on database field mappings as an architect.

Environment Windows 95, Novell NetWare, Cobol, Oracle, MS SQL Server 7.0 and SCO UNIX

Employer Indian Telephone Industries Ltd, Bangalore, Karnataka, India
Position Analyst Programmer
Period 1994(Sep) - 1995(Apr)

Description:

Working as an Analyst Programmer. The work involved Analyse, design, develop and implement Computer Programs in Turbo C to suit employer's requirements.

Designed, developed and implemented one project -

* Automatic Generation of Power and ground planes for Printed Circuit Boards.

This Software Package developed in C language automatically splits and generates both Ground Planes and Power Planes for the Printed Circuit Boards and directs the output to Plotter. As a programmer, developed challenging modules like splitting the ground and power planes, generating the output in plot format.

Environment: C, UNIX

Employer Tata Fones Ltd., Palghat,Kerala, India
Position Analyst Developer
Period 1991(Aug) - 1992(Mar)

Description:
Working as an analyst and as a Software Developer. The work involved developing and implementing Computer Program in Turbo C to suit employer's requirements. Developed and Implemented one project –

* Computerized Call Processing System.

This Software Package developed in C language gives detailed reports about the telephone calls both made from and received to, various departments as well as persons of the company. Also it gives a detailed specification about the duration, number dialed, amount etc.

Environment: C, UNIX

LANGUAGES
English: Fluent (Read, Write and Speak)
Hindi: Fluent (Read, Write and Speak)
Malayalam: Fluent (Read, Write and Speak)
Tamil: Fluent (Read, Write and Speak)

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