Resume - Senior management consultant with 15+ years of progressive experience and with a...

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Resume #64096

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Strategic Planner and Thinker…
…Versatile Manager and Consultant…
…Resourceful Solutions Provider…

Areas of Expertise

* CRM
* Call Centre
* ERP
* Supply Chain Management
* Business Process Innovation
* Marketing Strategies
* Lean Manufacturing
* Business Strategy and Policy
* Change Management
* Reinventing HR Functions
* Corporate Universities
* Reinventing Government
* Business Intelligence
* Knowledge Management

Industries and Sectors

* Airlines
* Banks
* Construction
* Oil and Energy
* Telecommunications
* Chemistry
* Elevators
* Financial Services
* Insurance
* Beer and Drinks
* Steel
* Food
* Broadcasting and TV
* Government

Empowering people to take initiative…
…Requiring personal/team accountability…
…Inspiring success.

Key Initiatives and Successes - Selected Project Profile and Key Results -

Inter-American Development Bank (USA):
A PMBOK-based Methodology and an IT tool for Managing Programs with the Government of Panama
A world-wide research to design and implement a world-class PM methodology and IT tools, with enough flexibility and simplicity to adapt to different learning and operational environments. The training and implementation was successfully done in more than 10 different government agencies. The strategy and results of the project has been shared in diverse PMI conferences world-wide (Brazil, Argentina, Panama and Mexico).

Deacero (Mexico):
Training and Implementation of a PMBOK-based Methodology in Different Manufacturing Capabilities
PM training for more than 150 top and middle managers and coaching more than 30 projects to be implemented in corporate offices and diverse plants. The program was managed in conjunction with The University of San Diego.

Secretary of the Treasure, Federal Government (Mexico):
Strategic Support in the Creation of the Mexican IRS (SAT)
Major structure reorganization as well as new processes was designed to give birth to the new IRS. Incremental and radical improvements were obtained as a product of the effort, in areas related to tax recollection, fiscal auditing, tax-payer service, custom management, normative instrumentation and management of the tax-payer base.

KONE Elevators (Finland):
Customer Relationship Management and Business Process Innovation
A total new way of doing marketing, focusing on more profitable niches and market segments. Creation of a Customer Service culture and assure that each single client is served and treated in accordance with their specific and singular needs and the established tactics for the account (one-to-one marketing strategy). The maintenance service process was totally redesigned.

Hoechst (Germany):
Business Intelligence and Executive Support Systems for Decision Making
A turnaround in the decision making process with relevant impact in multimillionaire and strategic decisions for the company. The supply chain of information within the company was radically optimized and automated. This BI system has been used for years and has survived many executive reorganizations and mergers.

Kemper Insurance Company (USA):
Business Transformation and Competitive Repositioning
The company has been repositioned as a Personal Line Insurance Organization. Now, it has a Call Centre and a Telemarketing area which has been the receptacle of all process integration and customer orientation efforts. A structure downsizing was recommended and implemented to improve margins. The service cycle was stretched considerably. The company is planning soon to sell directly to the public. This reinvention project favorably supported the merging of the company to a large financial group.

MasterCard (USA):
Product Performance Evaluation
The product performance evaluation process was greatly enhanced and standarized. It was linked to executive evaluation and to the managerial process of planning and control. An important increase in the productivity of the
BI Department was achieved after automating its main executive information production functions.

Petroleos Mexicanos (Mexico):
Call Centre and CRM Development for Corporate Services
A "world-class" solution (which has been presented in diverse national and international CRM/Call Centre forums) was designed proposing a complete turnaround in the delivery of services. The solution was heavily adapted to the Pemex culture, one of the largest oil companies in the world. Among other strategies, a Call Centre was created from scratch and implemented along with a thorough and perfectly defined "Customer Relationship Management" strategy. This effort established new service standards for all corporate services.

ICA Construction Corp. (Mexico and Central America):
Customer Service Management
The executive master plan for implementation set the base for the integration of a unique computer system solution based on the Oracle platform. The final Corporate and SBU implementation smoothed the integration and direct communication between all new managerial, fiscal, accounting and human resources internal and external processes. All innovated processes related to customer operation and information management (capturing, generation and exchange) were standardized at the building site, back office and corporate level.

Professional Experience

CAAI, Inc. / Emprendor, Inc. 1988 to present
Senior Business Consultant and Project Manager
NAFTA Offices (Vancouver, BC and Mexico City)

University of San Diego 2005 to present
Executive Faculty for Corporate and Professional Education
Project Management International Instructor
San Diego, USA

SBS, Swiss Business School 2001-2003
Visiting Professor of Management and Marketing
Zurich, Switzerland

ITESM 1985-1988
Dean of the Business School
Toluca, Mexico

State University of New York 1983-1985
Computer Center Manager
Buffalo, USA

Standard Oil (SOHIO) Industrial Corporation 1984
MIS Consultant
Niagara Falls, NY, USA

Grupo Industrial Alfa 1980-1982
Software Engineer
Monterrey, Mexico

Education

Master of Business Administration (MBA)
State University of New York
Buffalo, New York, USA, June 1985
Graduated with distinction

Diploma, International Executive Program in Management
State University of New York
Buffalo, New York, USA, June 1983

Bachelor of Science in Management Information Systems
ITESM
Monterrey, Mexico, June 1982
Graduated with honors

____________________________________________Books, Inventions and Patents

"Distributed Data Processing: A Managerial Approach", State University of New York, 1984
"Administration of the Information Systems Function", State University of New York, 1985
"Executive Information Systems", software technology and methodology, 1993
"BPR: Business Process Reengineering", software technology and methodology, 1995
"SIMEP", software technology and methodology for Project Planning, Monitoring and Evaluation based on PMBOK, 2005

Volunteer Profile and Affiliations______________________________________

PMI, International speaker in PMI Conferences in Brazil, Argentina, Panama and Mexico
ITESM Alumni Vancouver BC Chapter, co-founder, professional development coordinator
ITESM Alumni Canada, Member
Management Science and Systems Club, State University of New York, President
MIS Undergraduate Association, ITESM, Vice-president
Sporting Club Britannia, Member of the Board, Treasurer, Secretary
World Trade Center Mexico City, Member of the Board
Meetup.com Vancouver Chapter, Co-Founder and Leading Coach

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Brief Description

An international, multi-lingual, technically proficient Sales & Marketing professional

Senior management consultant with 15+ years of progressive experience and with a results-driven approach for project and program management, including the use of first-rate skills in directing full cycles for high profile, multisite, international programs and initiatives.

Chemical Process Engineer,Simulation Design, Process Control Automation,Project Development-Conceptual,Feasibility,FEED,Project Mgr,Coordination_EPC,PMC,Licensor,investors;techno economic financial analysis,Mid Downstream Refining, Petrochemicals,Gas Processing/Treatment,Q-HSE,Business Head (P&L)

HSE Manager

Construction manager

Having 11+ years professional experience in the EPC Contract for turnkey Projects handling Installation of Instrumentation and Industrial Process Control Systems in both green field and brown field area in India & Middle East, gaining experience ranges from Site Management & Administration

Subsea Controls

Operations, Business Developement, International experience, North Africa, Saudi, Kazakhstan, Russia.

20 years experience in DCS, SCADA, Controls, Commissioning, Design and engineering worldwide

Fresh 4 years commerce graduare and seeking jobs in accountints adn finance pls see my resume and contact me.

IT professional, experienced in a variety of networking environments supporting multiple centers throughout the southeast with the ability to respond effectively to time-sensitive situations and satisfy demanding customer support needs was critical.

I have installed, serviced, maintained, repaired centrifugal and reciprocating compressors, turbines, pumps, blowers and drivers.

EXPERIENCE

Vision for SCM: Looking for a challenging position to add more value for the integration of supply chain management process for achieving highest level of customer service at low cost to serve basis in any FMCG Foods,Cosmetics,chemicals, oil & gas businesses.

Instrument Design System i.e. INTools DCS Specification/Configuration Contracts and Budgetary Management Installation engineering/Commissioning Maintenance engineering, procedures and fault diagnostics

Mangement, and science

ENGINEERING - PROJECT MANAGER Looking for challenging opportunities

14 years in the energy community. Expertise in project coordination, technical knowledge, and communication skills. Comfortable with all aspects of industry. Project promotion, development and production through sales and fiscal accountability.

Experience with CAD/CAE expertise.

A challenging position in an industrial setting that takes advantage of my experience in polymer science & rheology, reaction kinetics, surfactant chemistry, process engineering, modeling and simulation.

Costs Analysis; Cost Controlling, Business Development

Masters Degree Maintenance Engineering and Asset Management/ Experienced Condition Monitoring Engineer/Vibration Analysis/Rotating Equipment troubleshooting, repair, overhaul/oil analysis/ reliability improvement issues/ please see full CV for details

International Manager: able to relocate and start almost immediately.

More than 10 years experience in piping engineering, project control and engineering coordination for Petrochemical customers.

KEYWORDS Mechanical, Electromechanical, Power , Control , sheet metal, Acoustics , ISO 9001, CAE , CAD, CAM, Manufacturing, Production, Maintenance .

Seeking position that would help develop myself in the management field in the Petroleum Industry

To establish wider horizons in the automation of business with the inherited knowledge in the respective field.

An International Quality Assurance & Safety Manager with a proven track record for ISO 9001 implementation, maintenance and development within the Oilfield Engineering and Manufacturing Industries.An experienced Lead Auditor of Management Systems, Engineering Projects and Suppliers

Strong experienced leader with very good communication, negotiation and analytical skills. Very familiar with related design software & MS Office applications. Looking for permanent/contract position as Senior Civil, Structural, Offshore pipeline or Project Engineer for Oil & Gas Projects

Master of Science Civ. Eng. - Contracts/Subcontracts Admin. & Management; Pre-Award & Post-Award Contract Activities; Contracts Commercial & Financial Matters, Invoicing, Change Orders, Claims; ITT, Biding, Evaluation Reports, Recommendations,

Project Management, Aramco, Telecom, Unix, management, Data, Fiber optics

15 years extensive experience in construction, project management.

17 yrs experience - industrial & construction industries - mobile plant management Operations Manager - Oil Electro Ltd - Baku Azerbaijan Manager - BOC Gases - Solomon Islands Manager - Macfarlane Generators - Generator hire, sales & service Stock ordering & control Computer literate

Project Management, Financial Control Budgets and Planning, Petroleum Economics, Oil sands, Heavy Oil, Geology,

Cost Engineer of EPC projects in petrochemical and refinery feild

IT Specialist with emphasis on Project Management, Technical Services and International Project Coordination

Growth with Profit (Marketing, Operations, Sales & Business Development)

Complete knowledge of administrative and managerial best practices for Planning, Sales, Design, Manufacturing, Delivery, Commissioning, Start-up and Warranty of heavy industry goods and services. Two Bachelor engineering degrees and Harvard Business School.

Master Mariner/ULCC/VLCC/FPSO/Marine Bulk Oil/Port Captain/Marine Superintendent/Company Representative/Marine-Project-Operations-Manager/Oil Terminal Manager

MBA, 100% Spanish and English.

Executive management, business development, supply chain, IT, embeded system

A Highly Motivated, Vastly travelled and Adaptable Drilling Specialist With over 25 yrs of on/offshore experience – Africa, Middle East and South East Asia – who offers: Expertise in drilling rigs operations, support and mgt; well engineering, HSE coordination; Training, HR mgt & Recruiting.

Looking for ad-hoc project accounting work

I have 30+ years experience as a Mud Engineer, 18 years International experience. I have held positions as Country Manager, Ops. Manager, District Coordinator and Fluids Coordinator. I am experienced in all types of Water/Oil/Synthetic based fluids, Silods control and waste disposal.

Degreed Petroleum Engineer, Production, Workover, Completion, Planning, Programming, Procedure Writing, over 20 years hands-on experience, Field Supervision, Mentoring Local Staff, Excellent Communication and Human Skills, Good Overseas exposure, Adaptable to most current software and applications.

A pragmatic and well balanced project manager/engineer with a ‘can-do’ attitude.

Am a cost control engineer working at Technip Abu Dhabi "French Oil & Gas consultancy".I have a total of 6 years experience all gained in Technip. I graduated from Jordan university of science & technology as an Electrical Engineer specialized in telecommunications.

MBA/Chemical Engineer with 10 years experience in Oil & Gas plant operation. Expert eperience in commissioning /operation in refinery/petrochemical/Cryogenic LPG terminal/hand on experiance in DCS/quality control/Marketing

I have several years of management qualifications. I have worked both offshore & shore based Preforming task including but not limited to roustabout, roughneck, storekeeper, rig clerk,all of which were offshore, then moving shore based into head office in the position o f maretials coordinator

Control System Lead Engineer + PMP Certification

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