Resume - Looking for a postion in Service/Operations management based in the Baltimore ar...

Misco Jobs

Resume #68205

CONTACT INFORMATION:
View contact information...

Qualifications for Operations/Service/Training/Management/Sales/Distribution

PROFESSIONAL PROFILE
20+ years of instruction experience, with accomplished platform and presentation skills
Effective management and operations experience, excellent customer service skills
Strong training, motivational, and organization skills, good sense of humor
20+ Years in the appliance service industry, field service, factory liaison, and management
Excellent working knowledge of electricity, plumbing, and carpentry

CAREER HIGHLIGHTS

Field Service Manager, Mid-Atlantic, SaraLee Coffee & Tea, March 2007- November 2007
1. Responsible for service for commercial coffee equipment for the Mid-Atlantic Region
2. Managed 15 techs in remote locations, installing and servicing coffee equipment
3. Managed a branch in Stroudsburg, PA, Atlantic City, NJ, Philadelphia, PA, Jessup, MD, and Richmond, VA
4. Serviced over 85% of customers within 24 hours
5. First time fix over 90% of the time.
6. Maintain fleet, truck inventories, and install parts for technicians.
7. Drive customer service for Restaurants, Casinos, Hospitals, Healthcare Institutions, and National Accounts
8. Ensured safety policies on the job and within the fleet were maintained, conducted monthly safety meetings.
9. Monitored and approved third party service providers in the region, service and installations
10. Developed a positive relationship with all our sales partners, local, regional, and national
11. Covered service in Virginia, DC, Maryland, West Virginia, Delaware, Pennsylvania, New Jersey, and New York
12. Managed equipment inventory in all warehouses, reduced loss by 70K
13. Developed a PM program for large equipment users

Service Manager, Modern Equipment June 2006-March 2007
1. Manage a staff of 9 repairing heavy equipment for the Rental Industry
2. Responsible for over 600 pieces of equipment to keep available for rent
3. Maintain the truck fleet for our delivery department
4. Instituted a warranty recover program that in 4 months has recovered more than all last year
5. Deliver impeccable customer service, timely, accurate and fix it the first time
6. Increased customer billing by 40+ percent so far this year
7. Improved productivity at the service center

Technical Manager, Sears Product Services (January 2003-June 2006)
1. Manage 40+ techs in three remote locations (I 95 Corridor) 1000-1200 completes per week
2. Maximize productivity to insure effective use of technical payroll to deliver first class customer service
3. Develop and deliver effectively any and all changes to processes to the techs to achieve compliance
4. Do ride alongs with the techs to facilitate their success in the field
5. Monitor and maintain truck stocks for techs
6. ISO trained as an auditor and Environmental Compliance
7. Single Point of Contact (SPOC) for 4 retail stores for service issues
8. Coach and facilitate techs on a daily basis
9. Schedule techs to maintain State of Service
10. Increased Sales 240% YTD, vs last year

Service Manager, Rent-A-Center (September 2000 – July 2002)
1. Responsible for 250+ stores from Manhattan to Richmond, service all product from those stores electronics, appliances and furniture, 600-800 pieces weekly.
2. Staff of 40(all direct reports), 12 drivers, 20 technicians, 8 support people
3. Facility management for 20,000+ square foot facility, all maintenance
4. Fleet responsibility for 15 vehicles, covering 10,000+ miles weekly, including maintenance, DOT compliance
5. Arrange the shuttle schedule to deliver and pickup at all stores each week, 35 routes
6. Manage the labor to ensure production is keyed to staffing and that 85% of the product is in the building at the correct time.
7. Total responsibility for P&L, and budget, have cut 180K and met production quotas.
8. Replaced/terminated deadwood in the labor force to improve performance and increase morale among staff.
9. Establish a positive relationship with stores, vendors and upper level management.
10. Monitor repairs to insure quality, less than 2% repeat rate at present, was 7%
11. Total HR responsibility, hire, fire, train, and discipline, yearly reviews for merit increases.
12. Have increased production by over 40% from 2000.
13. Payroll of 1.5 million +, operating budget 2.3 million +, less payroll, 56K stock parts inventory, 2100SKU.
14. Introduced procedures to eliminate employee theft and increase efficiency

Product Service Center Manager, Best Buy (January 2000 - July 2000)
1. Responsible for 36 stores in 5-state area, service all consumer and store stock products, 8,000 to 12,000 pieces repaired per month depending on season.
2. Staff of 120 plus, 5 supervisors, final interview on all employees.
3. Manage 30,000 square foot facility, handled relocation of center to new facility in April.
4. Ship and receive average of 1200 pieces daily and track the inventory.
5. Wrote and executed action plans for the service center for, production, inventory control, union avoidance

Tech - Ed Teacher, Math Teacher, Baltimore County Public Schools (1996 -Jan. 2000), Unsung Hero Award & Employee of the Year Award, Woodlawn High School, 97-98, Taught upper level math courses in Magnet Program
Mathematics Teacher, Bladensburg High School, Prince George's County, MD (1979- 1996)
1. Cooperative teacher for the students at the University of Maryland. Train and mentor student teachers and administer final evaluation. (trained 5 new teachers at the university level)
2. As part of the SAFE Committee, presented a student photo identification program that was adopted by all county high schools. ( $500,000.00 )
3. As Athletic Director, took program that was in the red and produced a surplus (21 sports)
4. Reviewed and commented on new textbooks and materials for the Merrill Advisory Council.
5. Member of the Board of Directors for the Student's Construction Trade Foundation. Program featured vocational students building complete homes. (70K to 250K Homes)
6. Advisor for the Vocational Industrial clubs of America. Program taught social and leaderships skills to trade students. (Local, state & national) Set up and ran Educational Fairs.
7. Chairperson of the Faculty Advisory Committee. Took care of the day-to-day problems of the school. ( staff of 120)Member of the Maryland State Department of Education, Division of Instructional Television

EDUCATION BS in Business Management from University of Maryland, Masters Equivalency in Math Ed and Vocational Ed.

ISO Certified Internal Quality Auditor
ISO Environmental Operations Training

(SALARY NEGOTIABLE, WILLING TO TRAVEL)

View contact information...

«« previous resume

next resume »»

Search Results (Resumes 1351 to 1400 of 2287)

Go to Search Parameters...

Brief Description

Working as Procurement head to handle all the Project items needed for constructions and Mining. Good in MSoffice/Computer/ERP/SAP/ORACLE.

I have around 15 years experience in Oil & Gas Construction and Maintenance operations & 6 years experience supervising construction projects onshore and offshore operations.

I am a Chemical Engineering graduate having 17+ years experience in the field of Safety, Occupational Health &Environment.

Enthusiastic & experienced Materials/ Purchasing/ Project Manager

38 years old, Civil Chemical Engineer 4 years of experience in operational activities in Chemical Mining Industry, including leaching process management, SX and special chemical process.

Quality Management, ISO 9001, ISO 14001, OHSAS 18001, Lead Auditor of IRCA, TUV-CERT

Free! A multi disiplined Construction Superintendent with a proven track record of completing difficult projects to the satisfaction of Client and Contractors on time, often in harsh and demanding environments.

Instrument and Electrical Superintendent with over 30 years of experience in the construction field

Manager / Engineer ( HW/SW/QA/Training )

Looking for suitable operation. vacancy

Project, Operation,Logistics, Site & General Management Expertise, Excellent communication & negotiating skills, ability to evaluate, prioritise & act on issues. A proactive attitude, hands on approach & a successful problem-solving manner. Strong financial organisational, logistical, planning .

Metallurgist and MBA with expertise in reducing costs associated with wear, maintenance and repair. Skilled at business analytics and internet savvy.

Marine + International Projects Oil & Gas

Process Design and Simulation Engineer

15+ years of Senior Project Engineer and Corporate Industrial Engineering Manager experience with a strong background in Supply Chain Logistics that has saved tens of millions of dollars.

Oil field experience as field engineer, total of 10 plus years, 7 years in Middle East, worked in Kuwait, Oman, Egypt & UAE, Electronics Engineer, good exposure to IT, with driving license of GCC countries.

Presently, I Am Working As Master Technician (Mechanical) In PTA Plant With Reliance Industries Limited - Hazira Mfg. Division

Manage 20 maintenance personel on repair of equipment and building ,order arts and maintain inventory, prioritize and issue work orders.

I am Mechanical Engineer, with great experience in diesel and gasoline engines,heavy machinery, Forklifts, Excavators, hydraulic systems,fluids transportation,Compressors, Gas Turbines (Aviation), Steam Turbines, electric generators,machinery purchase,maintenance schedules

• Organized, responsible, and highly motivated work ethic • Productive team member, who works equally well independently • Proficient in managing multiple tasks ensuring all priorities are considered and deadlines met • Competent supervisor, who uses effective leadership skills to motive

hse&ff certificate EU valid civil defence certificate, able to work among multinational teams. self starter, dinamic,

I am looking for a job as Technical Manager for heavy machines worldwide

CIPS qualified MSc MBA MCMI graduate, Oracle, negotiations, IT, tendering, software licensing

Project Management / Inspection / Procurement / Quality Assurance

I have close to three years of experience in industrial construction. I have worked in Turn Arounds, New Construction, Power Plants, Refineries (Petrolium/Gas/Oil), etc.

Power Plants Commissioning , Operation, HRSG Commissioning

Over 15 years working in industrial chemicals plants, shipyards, offshore, motor vessels, manufacturing facilities and bulk transfer facilities.

Looking for a postion in Service/Operations management based in the Baltimore area. Excellent platform and presentation skills.

Cost Estimating, Project and Contract Management, Planning/Scheduling, Project Controls and Finance

Human Resources, Employee Relations, Recruiting, Relocation, Visas

Thirteen years experience as a planner and project engineer in iron and mineral EPCM projects (project worth: $1.5 billion) in different positions including project planning and control engineer, manager of project planning department, project manager and consultant Engineer.

Hydrographic, Topographic, Geophysical survey

sales, collections, management, training, and fluently bilingual.

Logistics Coordinator Offshore/Onshore, Base Operations Manager, Barge Engineer

Chemical engineer with 17 years petrochemical work experience with experienece in Oracle VB6 , AutoLISP

Nanagement engineer power utilities oil gas construction

Results-Driven Leader/Senior Executive, BS/MS/PhD work ChE, MBA, PE, 25+ years experience

Mechanical Engineer with around one year experience in Oil and Gas industry and willing to work hard

Pemex Madero Refinery, Mexico, EPC-Contractor Siemens Unit Coordinator /Contract Administration.

Experianced and competant in seismic acquisition and interpretation

Excellent communication skills, resourceful, effective manager of human & material resources

Free! Offering thirteen years comprehensive experience within Supply Chain Management ranging from contracts, procurement and inventory management. International oil and gas experience in material support in both production and exploration operations.

US Air Force and Old Dominion Freight, Inc. (Over The Road Operator in 51 of 52 States, excluding Hawaii)

Senior level treasury generalist with 20 years of experience in the treasury department of three Fortune 500 companies. Successful track record of transitioning treasury departments following acquisitions.

Working as HSE Mngr. /Eng. /Supervisor postions in RoK and Ex-Soviet Republics, on both oil field and construction HSE managment and supervision for multi-national companies, BSc Civil Engineering and 10 years civil engineering background,reside in RoK, holder of Residence and Work permit for RoK

Expert in basic and detail engineering services for EPC execution of Power and Oil/Gas Plant. Global exposure from concept to commissioining support.

Experienced offshore Client Representative and qualified Hydrographic surveyor; with Master's ticket, NEBOSH, MCSE .

Senior registered Professional Engineer with over thirty years of experience in management, drilling and production engineering, planning and operations.

Captain looking for a challanging position shore based as Marine/HSE Superintendent- Manager. I am an unlimited Master Mariner and I have recently achieved a MSc in Marine Operations and Safety Management.

Having experiences at some industries like consultant & IT company, education institution, assistant lecture, mining company, pulp company, life insurance, brokerage, retail company, travel agent, printing company, and garment industry. Expertise: Ellipse, SAP BPC, Cognos EP & Business Analyst

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 [ 28 ] 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46

Seach Parameters


Change search parameters...
CATEGORIES: Management; INDUSTRIES: Petroleum/Oil/Gas;
Change search parameters...
Keywords: (e.g. mining engineer)		Find results with:


Save this search parameters...
Post job with this search parameters...

Frequently Asked Questions

What's the most effective way to perform a search?
Go to Advanced Search
1. Select 'Industries', 'Categories', 'Education', and 'Experience' fields. Click 'Search' and look through results.
2. Enter one or two of the most important keywords. Click 'Search' and look through results.
3. To search within results add more keywords.

How can I find resumes that contain specific exact phrase?
To search for an exact phrase, just put quotation marks around two or more words, for example "mining engineer". Use this feature to narrow your results or to find words that can be typed differently, for example AutoCAD "Auto CAD".

More Frequenly Asked Questions...

Employer's Center

» Employers Home

» Feedback

» Help

» Post Jobs

» Edit/Delete Jobs

» Search Resumes

» Resumes By Email

» My Account

» Log In

» Log Out