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Resume #70274
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MATERIALS MANAGEMENT PURCHASING MANAGEMENT PLANT MANAGEMENT
Successful background of designing and implementing significant process and productivity improvements in highly competitive environments. Especially skillful at the procurement of the highest quality materials at the lowest possible prices according to approved quality and standards. Proven capacity for building and maintaining productive relationships with employees, customers, vendors and suppliers -- delivering significant and sustainable efficiencies and cost reductions.
Extensive MRO & MRP skills and experience, including:
* Juggling Many Projects at a Time
* Improving Buyer Processes & Procedures
* Hiring, Training & Team Building
* Solving Complex Business Problems
* Planning & Controlling Inventories
* Coordinating People & Other Resources
* Managing Vendor & Supplier Relationships
* Budgeting, Accounting & Financial Analysis
* Negotiating Prices, Terms & Contracts
* Developing New Business Opportunities with Potential Clients / Customers
* Cutting Costs & Boosting Profits
Professional Background
Hospital Laundry Services, Inc. Wheeling, Illinois 1987 – 2007
-- Materials Manager – Purchasing & Project Management (1995 – 2007)
* Implemented and enforced the mandate that all supplies be purchased at the lowest possible cost, always consistent with approved quality and standards. Insured ongoing consistency of supply cost and quality.
* Streamlined the purchasing process as the primary Buyer while my company was combining 2 operating plants into one. Improved the delivery of supplies and services, which boosted labor productivity.
* Managed the procurement of the supplies needed for 4 different plants at the same time (160,000 sq. ft. combined).
* Promoted the concept of our vendors as our partners. Ensured good vendor communication, reliable supply availability, and consistent pricing.
* Regularly analyzed all supply quality and usage trends. Controlled costs by minimizing any poor supply quality or misuse.
* Conducted usage and longevity testing of prospective new supplies and vendors. Resulted in higher customer confidence in our supply availability and quality.
* Achieved the title of "go-to guy" for problem troubleshooting challenges from our customers, employees, and the public. Strengthened their confidence level of our company's ability to serve them.
* Developed a group of contingent vendors on a scheduled buying rotation, qualified by matched or better pricing and availability. Ensured supply availability and encouraged competition between the vendors.
* Annually monitored land and cell phone plans and services by comparing with other providers' proposals. Established the standards of controlled costs and great service, and also discouraged phone misuse.
* Managed all recycling programs (plastic, cardboard, sharps, & chemical containers). Maintained a 30% savings and kept those recyclable items out of the landfills.
* Organized our Company's annual Customer appreciation, as well as community and vendor events and gifts (golf outing, car show, Holiday gifts). Strengthened our relationship with our customers, the community, and our vendors.
Dean Leensvaart – page 2 (Hospital Laundry Services, continued)
* Improved customer service by personally managing all customer custom and stock purchases. Streamlined the process of obtaining these items, increasing Customer satisfaction with our services.
* Coordinated the use of the most frugal office machines, office supplies, IT equipment, and printing work without sacrificing quality or presentation. Minimized the cost and employee abuse of these items.
-- Plant Manager (1987 – 1993)
* Maintained excellent customer satisfaction with consistently 95% to 100% on-time deliveries, 95% to 100% linen order fill rates, and consistent linen quality.
* Provided my management skills to help grow the Company from 250K lbs. shipped per week in 1987 to over 1M lbs. shipped per week in 2007. Improved our market share and customers' confidence in our performance ability.
* Solved customer concerns regarding quality issues by meeting with them to pinpoint and eliminate the problems. Established open communication with our customers on any issue.
-- Linen & Maintenance Manager (1994)
* Uncovered and stopped excessive water usage with daily monitoring and adjustments. Reduced water and energy usage.
-- Warehouse Manager (1994)
* Continually evaluated in-house warehouse supply inventory levels to keep stock levels as low as possible, but adequate with no danger of running out. Held the cost of shelf inventory to a minimum and increased customers' confidence that their orders will be filled.
* Simplified warehouse procedures. Caused faster, more accurate, and more organized shipping and receiving transactions.
Hartless Linen Service, Inc. Plant Manager Chicago, Illinois 1986 – 1987
* Directed my employees during the plant's customer base adjustments. Maintained customer satisfaction and the profitability of the plant throughout the transition.
* Reversed the plant P & L statement from loss to profit. Stabilized the profitability of the plant.
The Ritz Carlton Hotel Laundry & Valet Manager Chicago, Illinois 1982 – 1985
* Trained all employees regarding careful processing of Hotel linen and guests' personal clothing. Reduced misuse and damages incurred in both categories, resulting in lower linen replacement costs and higher confidence in our services.
Education, Training & Affiliation
Business Administration courses (two years), Trinity Christian College, Palos Heights, IL.
Additional training in leadership skills, negotiation techniques, inventory control, time management, MS Office- Outlook, Word, & Excel, Microsoft Access Purchasing software, Traverse Purchasing software, Great Plains Purchasing software, Computer security & efficiency software, MSDS requirements, Safety in the workplace.
Member of the American Purchasing Society, The Institute for Supply Management, & APICS, the Association for Operations Management
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