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PROFESSIONAL SUMMARY:
Proven SR Manager with Project Management Skills, SAP, ERP, eSolutions, SQL, and SOA. Have strong, SAP, ERP, eSolutions, Data Management, Process Management
Maturity Assessment (PMMA) and SOA Compliance process experience. Lead start-ups, systems integrations/automations, rollouts, operational improvements, SOA compliance implementations, and Managed personnel. Provided support on Quality Structure, Change Management, Portfolio Management, Project Technical Design, SOA Compliance Management and directed the Project Alignment Team meetings (PAT). Experience with Managing IT systems/application, Informatica, stepUP, Kronos, PeopleSoft, Centive, SRM, CMD,ERP and new application development. Analyzed data, organize information, located and integrate data, write Standard Operating Procedures (SOP) for data management and projects. Manage databases, create and manage reports applying standard analysis tools. Strong multi-tasking & team build skills. Ability to communicate clearly and effectively in a team structured or project driven environment.
TECHNICAL SKILLS:
SAP, ERP, eSolutions, SQL, WAN, LAN, JAVA, UNIX, HTML, C++, Lotus Notes, Microsoft Project, SAS Protocols (Serial Attached SCSI), Oracle/ Financial Database, MS Office, MS Project, MS Access, MS Word, MS Excel, MS Outlook, MS PowerPoint, MS FrontPage, MS Works, MS Money, Quicken, AutoCAD and AutoCAD LT, WinZip, Stimul8 (Simulation Software for Production Evaluation), Visio, Adobe Acrobat, Windows and NT, SCP - Statistical Processing Software, DOS, Zone Alarm, Norton Anti –Virus etc.
ACHIEVEMENTS:
* Managed divisions in 6 global regions & 1 international facility for Verizon Wireless & IUSSEL. Managed IT systems application development with (UAT).
* Re-engineered production process resulting in annual revenue increase from $4.8M to $8M.
* Implemented process improvements that allowed Multi handset flashing upgrade, increasing production by 75%.
* Coordinate Verizon's multi-legacy warehouse systems with CTDI's database at a customer savings of 200K.
* Implemented process improvements, reducing equipment repair costs by 25%.
* Created/Implemented a quality improvement program reducing product defects and production costs 97%.
EXPERIENCE:
SIEMENS MEDICAL SOLUTIONS USA, INC.
Sr Manager – IT project & Quality management, 10/2005 – Sept/2008
Owned, Led, develop and guided project/program solution plans for very complex technical projects and compliance programs utilizing PLM, SCM, CRM framework and SDLC methodology. Responsible for the development of (Project Charters/Business Plan, schedule, budget, risk, change, SLA, and resource allocation management) for very complex projects or programs. Provided support on Quality Structure, Change Management, Portfolio Management, Project Technical Design, SOA Compliance Management and directed the Project Alignment Team meetings (PAT). Guided the continuous improvement process for, projects/programs expansion opportunities, develop customer/client relationships, SLA's and sales opportunities. Defined the project workflow, job, SLA and reporting relationships to obtain optimum effectiveness. Orchestrated the process enhancements process, identified resources, policies, and product methodology. Oversee business, functional and/or technical requirements for software systems and served as a liaison between team of global designers, producers, product managers, management, engineers, programmers and clients.
Compliance Manager – SOX Management Software Applications
Managing the day–to-day compliance program.
Analyzed current and new legislation to ensure ongoing compliance.
Managing IT systems/application, Informatica, stepUP, Kronos, PeopleSoft, Centive,,SRM, CMD,ERP and new application development. Located, integrate, Analyzed, and organize data information. Write Standard Operating Procedures (SOP) for data management and projects. Manage databases, created and managed reports or reporting utilizing and applying standard analysis tools. Provided internal reporting to committee and senior management. Assisted with new productive initiatives from a compliance perspective. Worked cross functionally and collaboratively with senior management teams in quality, systems and applications. Worked closely with the business lines, compliance team, risk and legal teams on procedure guidelines, planning and reporting. Develop & enhance compliance policies & procedures in line with regulatory requirements. Provided support and advice to the business on compliance issues, including breaches, monitoring and reporting.
MBNA/CONSULTANT (now Bank of America)
Sr IT Manager - Project Manager, 3/2005 - 08/2005
Responsible for tracking Distributed Software development, Testing & Mainframe Environment builds with in distributed systems-technology sector for project software releases by customer. (Visa, MasterCard, Amex, COBS ect.). Scheduled release & Project planning meetings, tracked defects thru Mercury Tools - Test Director 7.6./Quality Center. Responsible for the delivery of high quality technical solutions to ensure that Customer expectations and commitments are met utilizing JAVA, UNIX, HTML, SQL applications. Served as the SR Project Manager for project prioritization, communication and project deliverables. Participated in the scoping process, user acceptance testing, user education and implementation. Responsible for project completion within the allocated budget & on time. Manage/create project plans, and monitor critical cut-off milestones and tasks. Report project status and communicate any risks/issues to management. Interface with business areas and technology to ensure project deliverables are fully understood. Manage the project life-cycle from initiation through implementation including business requirements, funding approval, implementation planning, and post implementation follow up and review. Provide analytics to management regarding performance and projections.
COMMUNICATION TEST DESIGN, Inc., 6/1995 – 2/2005
Division Quality Manager – PCS Wireless, Returns, Bulk & Fulfillment Logistic Distribution Operations, 2002 – 2005.
Manage operations and logistics staffing, including eight managers and ten supervisors in six nationwide centers serving Verizon Wireless utilizing ASIC properties. Responsible for facilities finances, P&L accountability, Also, Led production evaluation process, (UAT) functions and improvements supporting expansion strategies. Also, supported the Pick Pack and Ship, Materials Management, Receiving/ 3rd Party Vendor Compliance, Returns, Inventory Control, Customer Value Add Processes, Loss Preventions, Wireless Systems and Digital Signal Processing.
Sr. Project Manager Triage PCS Handset Repair, 2001 – 2002.
Managed the CDMA repair, refurbishment and distribution of cellular phones for wireless global market division. Set department objectives, managed production, 3rd party vendor compliance, quality and process improvements. Directed training, testing and operations for department with 15 managers across global facilities.
QA Manager - Quality Wireless PCS Division/Special Process, 1998 – 2001.
Responsible for overseeing wireless operations and cell-site operations. Managed 3rd party vendor compliance, new projects and quality-related activities. Performed audits, established & tracked analytical data utilizing Six Sigma Motorola concepts/principals, developed processes, testing procedures, Utilized ISO-9000 & 9001 concepts/principals, established TQM & CAR training programs.
QA Specialist, 1998 - 2001
Managed new projects, quality-related activities, Q/A testing processes, software practices and performed (UAT) functions. Responsible for 300-person department, overseeing wireless division and cell-site operations. Established and tracked analytical data & established Quality intranet metric database. Utilized Mil/ANSI-STD's for quality process inspections. Developed procedures and established quality training programs along with implementing a Document and Records Management program (DRM). Helped Sales & Operation Team with RFQs & RFPs.
PROFESSIONAL DEVELOPMENT:
PRIMAVERA Project Management Tools - (Certified - Siemens Education Center)
Project Management Concepts (Certified - Siemens Education Center)
QA strategies & Six Sigma concepts – (Motorola)
Trained in Program/Project Management & Productivity Solutions – Franklin Covey
Trained in statistical process control - (ASQ)
Trained in calibration process control - (ASQ)
Trained in soldering process STD. - (PACE)
Audited and approved vendors - (company training)
PMP–PMBOK Training – Certificate ID 1-PMPAC-HNITTDXENYIRVRMN
PMI Membership ID number 921016
SOA 404 Tester Training – Level_ Expert
EDUCATION:
BS, Computer Science, Kennedy Western University (Attending)
Computer Science, Newberry College. (Attended)
RETS Electronics Schools (Associates Degree)
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