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Resume #81227

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Spencer Steffens

* Heavy Duty Technician Certificate #32452A
* Saint John's Ambulance First Aid CPR
* Excellent Microsoft office skills, Familiar with several heavy duty equipment parts and tracking software.
* Factory certified on all Detroit Diesel, Cummins and Caterpillar electronic controls and software.
* Detroit diesel series 60 overhaul certificate, Cummins engines ISX, ISB, ISC certificates. Caterpillar ET certification.
* Excellent organizational, analytical and interpersonal skills.
* Caterpillar Gas I and Gas II courses
* Finning Int. Warranty training
* Finning Service Operational management training
Education 1994-1995 S.A.I.T Calgary, Alberta
„X Completed the Heavy Equipment Tech program.
„X Received honors in; Electronics, Hydraulics and engines.
Experience Sept 2008 to Present Finning Canada (CATERPILLAR DEALER), Red deer, Alberta
Branch 85 ¡V New Equipment Prep Service Supervisor for Caterpillar equipment
Service Supervisor

* Supervising the Pre delivery and custom work performed to mining and general line equipment.
* Implement and maintain Finning's EH&S Policy including safe work practices
* Supervise quality of work and organize to meet specific customer dead lines
* Work closely with Project Managers to see work orders closed and invoiced in a timely manner
* Help with mentoring lead hands and mechanics.
Feb 2008 ¡V Sept 2008 Finning Canada, Mildred lake, Ft McMurray, Alberta.
Service Technician
New Equipment Preparation Department and service for Caterpillar Mining equipment.
Involved with all aspects of New Equipment Prep for both the 793D and 797B Mining Trucks

2006 ¡V 2008 Argymak Transportation services (Div. Of CITIC
Canada) Mangistau Region, Kazakhstan
Maintenance Supervisor
* Supervise all aspects of maintenance for fleet of 700 units (80% heavy duty)
* Assisted in creating and enforcing a successful safety program (to date we have achieved 610 days LTI free)
* Directly supervise a shop of 40 local mechanics
* Work directly with management to improve work conditions and more efficient policies.
* Learned to work in a foreign work environment and over come any language and cultural barriers.
* I was responsible of all materials acquisitions for western equipment.
* Responsible for training local staff in western style repair procedures, and quality control.
* Responsible for supervising all aspects of vehicle maintenance and repair from driver complaint to final inspecting of vehicle.

2004 ¡V 2006 Finning Canada (CATERPILLAR DEALER) Calgary, Alberta
Field Service Technician
* Overhauls all Caterpillar Natural Gas and diesel engine products using hand and power tools, manuals and hoists.
* Supervise large Gas and diesel engine overhauls in the field.
* Communicate with client and/or staff for clarification of problems. May discuss preventative techniques with client to minimize future repairs.
* Complete paperwork associated with repairing engines, documenting parts usage, and accounting for applied times.
* Follow all safety policies and procedures.
* Involved with training of new employees with Finning policies and repair procedures.
* Work with Caterpillar 3500 and 3600 series Natural Gas engines.

2003 (1995-1998) Waterous DDC Calgary, Alberta
Field Service Technician and truck shop tech.
* Involved with all aspects of repair and troubleshooting Detroit Diesel and Allison products in the field with a focus in the oil field.
* Involved with commercial vehicle government inspections and repairs
* Successfully working with little or no supervision
* Developing excellent customer relations
* Maintaining rigorous and aggressive work schedule

1999 - 2003 Cummins Alberta Calgary, Alberta
Heavy equipment technician/ nightshift foreman.
* Responsible for training quality staff dedicated to meeting customer needs.
* Deciding repair plans and parts direction.
* Fully trained on all new Cummins product with extensive hands on experience.
* Performed service writer and field coordinator duties in the office and was evening shift lead hand alternate.
1998- 1999 Volvo Trucks Calgary, Alberta
Heavy equipment technician
* Inspection and repair Customer units entering shop.
* Involved with all aspects of Trouble shooting and repair of Volvo products and dealers
1998 Crown Industries Calgary, Alberta
Assembly Technician
* Involved with building of new oil field service equipment

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