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Resume #84041
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CONTACT INFORMATION:
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Synopsis: Dedicated human resources professional with over fifteen years of training and development work experience helping businesses improve human performance.
Summary of qualifications
* Masters of Arts degree in Human Resources Development, and Bachelors of Arts degree in Business Administration
* 15+ years in Human Resources Development
* Strong organizational skills, self-starter, and results oriented
* Excellent written and verbal communication skills, and excellent interpersonal skills
* Working knowledge of adult learning theory, concepts, and training delivery methods
* Extensive training needs analysis work experience (ADDIE), instructional curriculum design and development, and training program planning, deployment, implementation, and evaluation
* Extensive eLearning and Learning Management Systems (LMS) administrative work experience
* Extensive work experience managing training budgets and negotiating procurement contracts with third party training vendors
* High proficiency with Microsoft Office 2007 computer applications
* Extensive work experience with industrial technology learning methodologies and practices
Work experience
2007 – 2009 Murphy Oil USA, Inc. Meraux, LA
Training Coordinator
Essential Job Functions:
* Responsible for managing the training function at the Meraux Refinery
* Conduct front end training system analysis of the Meraux refinery's training programs and recommend solutions for improvement to the Operations, Maintenance, and Safety & Environmental Groups
* Review and revise existing training policies and procedures as needed
* Consult with department managers and supervisors on training needs for their employees and professional staff
* Conduct post training assessments through face to face feedback trainee and immediate supervisor interviews
* Research and evaluate third party vendors of job skills specific training and make recommendations to appropriate department managers for further review and consideration
* Coordinate, schedule, and track regulatory compliance and job specific training
* Provide administrative support and coordination to four Operations Area Process Specialists and six Unit Trainers of the Operations Group in the development of operator training manuals
* Develop and deliver training required to meet the organizational needs of the company such as New Employee Orientation, Process Safety Management, Basic Computer Skills, Business Specific Applications, and Train-The-Trainer Programs
* Partner with the Safety and Environmental Groups in the development of new and enhancement of existing Environmental, Health, and Safety training programs in accordance with OSHA Standard 29 C.F.R. 1910.120 and PSM Standard 29 C.F.R. 1910.119
* Partner with local Community College on the company's Basic Operator Training Program for newly hired Process Operators and Engineers
* Administer the training records management system for 250 company employees
* Monitor the training progress of the Process Unit/Job Area specific Operator Certification and three year Recertification Programs
* Develop and maintain training metrics to evaluate effectiveness of training and distribute periodic reports to department managers
Work experience
2006 – 2007 Marathon Petroleum Company LLC Robinson, IL
Training Coodinator
Essential Job Functions:
* Manage the Robinson Refinery Division training function
* Lead and manage two Training Specialists and one Administrative Assistant
* Consult with department managers and supervisors on training needs for their employees and professional staff
* Research, evaluate, and recommend training vendors as needed
* Develop and implement a Process Operator Train-The-Trainer Program
* Conduct post training assessments through face to face feedback trainee and immediate supervisor interviews
* Conduct periodic reviews on training effectiveness and modify programs as needed
* Review job requirement training matrixes with department managers and modify as needed
* Develop and enhance new and existing training programs in accordance with OSHA and PSM Standards, and the company's best practices
* Perform periodic training material reviews and evaluate the delivery methods employed by the company's Subject Matter Experts
* Partner with local community college, technical schools, and nearby universities for employee development needs hosted on-site and via distance learning
* Monitor the maintenance of education assistance programs funded by the company and government state grants
* Generate monthly training metrics reports on the company's training programs and adhoc training
* Participate in various natural work teams and committees such as the Plant Training Committee, Safety & Health Team, and Plant Diversity Team
1997 - 2006 Huntsman Petrochemical Corporation Port Neches, TX
Sr. Training Specialist
Essential Job Functions:
* Consult with site functional managers in the assessment and analysis of employee performance training needs
* Identify and recommend cost effective training solutions from internal and external sources
* Partner with company's Safety and Health, Environmental, and Industrial Hygiene, Process Operations, and Maintenance Crafts Subject Matter Experts on job specific content development
* Design, develop, and implement training programs and courses of classroom, web-based, and computer-based type formats to be delivered live or via the company's intranet
* Conduct instructor led training, or stand-up training, for New Employee Orientation, Safety Orientation, Supervisor Skills, Team Skills, Computer Skills, and Train-The-Trainer for Plant Process Operations Trainers
* Evaluate and assign training curriculum to groups and individual employees according to job responsibilities and other work related activities in the company's Learning Management System
* Coordinate training schedules with plant schedulers
* Administer the Corporate Learning Management System Administrator for Huntsman's North America petrochemical sites
* Conduct Train-The-Trainer for each Huntsman's site LMS Administrator
* Partner with other Huntsman Petrochemical sites training staffs in the development and implementation of corporate training best practices
* Conduct annual training program reviews and revise as needed
* Maintain training rooms, training materials, and audio/video equipment in operable working condition at all times
1976 – 1997 Bosch Automotive Group St. Joseph, MI
Total Quality Management (TQM) Team Facilitator
Essential Job Functions:
* Facilitate training to all company employees in Total Quality Management (TQM) Skills
* Facilitate advanced TQM Skills, Team Building, and Team Coaching Skills to First-Line Supervisors and professional staff employees
* Provide internal lead auditing support in plant initial certification of QS-9000
* Other roles and responsibilities included Lean Management System Facilitator, and Line Operation Process Book development for the Foundry and Machine Shop Operations following QS-9000 guidelines
Education
Siena Heights University Adrian, MI
Masters of Arts Degree in Human Resources Development
Siena Heights University Adrian, MI
Bachelors of Arts Degree in Business Administration
Certifications
* Training Needs Assessment
* Curriculum Design & Development
* Train-The-Trainer for Process Operators
* OSHA Safety and Health Trainer
* TapRoot Incident Investigation Facilitator
* QS-9000 & ISO-9002 Internal Lead Auditor
* Diversity Trainer
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