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Resume #84214
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CONTACT INFORMATION:
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Educational Qualifications:
: Master Degree in Human Resources Management, Preston University, USA - 2007
: Bachelor Degree in Business Administration, Arabic Academy for Science & Technology, Doha - 2001
: Diploma in Information & Systems Management, APTECH Doha,
: Passing IELTS Examination with Score 6.5, Doha, 2005
Courses in English Language.
: Anglo World Higher Education Ltd., Bournemouth, UK.
: Bell Language School, Cambridge,UK.
: French Council, Doha
Attended Courses & Seminars:
: Project Management Professional training workshop, Doha
: Consulting Skills Training Workshop, Germany
: Training Intelligent Recruiting Information System. IRIS, USA
: Training in ProvenCourse Methodology the Engagement Life Cycle Work Streams, USA
: Training in Contract / Project Set-up Process -Commerical & Financial Services, USA
: Training in Public Service Policy with US Government, USA
: Training Good knowledge of MS vista Windows 2000, & Related Micrsoftware office packages, Doha
: Attended International Conference for Rover Group, UK
Certification:
: Senior Professional Human Resources from Society for Human Resources Management, (SPHR) USA,
: PMP Project Management Professional (Presently pursuing) USA
Membership:
: Society for Human Resources Management, (SHRM) USA,
: Project Management Institutes, (PMI) USA,
: American Staffing Association, (ASA) USA,
Brief Experience:
: 18 years of experience in HR management, Project Management, Talent Management, Consultant & communications skills, Business Development, providing support for the following: gathers, Global mobilization researches, and evaluates factual information regarding employee/management inquiries and suggestions and/or issues/concerns, researches, public relations, rules of the GCC, and advises on matters pertaining to mediations, and disciplinary actions, and problem-resolution services to employees and all levels of management in employee or management issues that support the organizations business objectives,
Employment History:
Oct 2007 Till Date: Doosan Heavy Industries and Construction
Middle East & North Africa - POWER & ENERGY
Regional Manager HR BUSINESS
www.doosan.com
Duties included:
„\ Partner with senior HR and site management to implement various HR projects arising out of recent organisational changes
„\ Monitor business and people performance and make relevant recommendations,
„\ Develop and sustain strong business relationships with relevant line managers by giving professional advice
„\ Participate in regular discussions with the line managers on immediate resourcing and succession planning requirements in order to identify gaps and develop plans to fulfil both short term and long-term requirements
Talent Management and Development
„\ Support the identification and development of key talent within designation groups to enable individuals to meet their potential and the department to meet it's business objectives through effective succession planning
„\ Develop the relationship with, engender trust, and support relevant line managers
„\ Support the assessment of and collation of training and development requirements within the designated groups
„\ Deliver and monitor the effectiveness of training and development workshops - in particular management development and other essential skills courses
„\ Support and organise the mentoring scheme to ensure effective implementation and monitoring
„\ Manage the secondment programme within the department and liaise with the Secondments Manager to oversee all the relevant processes
Communication and Management reporting
„\ Participate in designated groups management meetings as the HR professional and expert
„\ Produce regular standard and ad-hoc management reports to enable appropriate decisions to be made
„\ Facilitate effective communication and knowledge sharing between MENA and other Regions
Recruitment, Resourcing, and Induction
„\ Manage the recruitment process within designation group by ensuring accurate and appropriate specification exists and ensure approval to recruit is gained (if necessary)
„\ Work closely with the outsourced Resourcing function to ensure that appropriate recruitment needs are met
„\ Ensure the delivery of induction programmes
„\ Manage the joiner programme and conduct six month reviews within designated populations
„\ Support line managers on the Trainee Legal Secretarial scheme work experience programmes
Salary and Bonus Review
„\ Manage the salary and bonus review process as it applies to designation groups. This will include the following:
o Communicating and co-ordinating all relevant parties o Providing advice and support in relation to the decisions, maintaining objectivity and fairness o Attending and facilitating salary and bonus meetings with line managers o Advising on performance bonus levels
Appraisal Programme
„\ Ensure the effective implementation of the appraisal programme for the department as a whole by monitoring progress and conducting the necessary follow up
Employee Relations and Performance Management
„\ Keep fully up to date with all developments in terms of employment legislation and employee relations issues and utilise this knowledge to advise guide and direct line managers where necessary
„\ Manage long term sickness for the designated groups, liaise with Occupational Health where relevant..
„\ Manage performance, grievance & disciplinary issues (including managed exits).
General Staff Management
„\ Maternity - liaise with HR Services on all department maternity and conduct relevant maternity meetings
„\ Liaise with HR Services and interact with the department around long term service and relevant awards
„\ Manage, via the HR Services team, requests for flexible working and other leave and escalate to SHRM as appropriate
May 2003 Till Sept 2007: BearingPoint.
Middle East & North Africa - CONSULTANT & IT
Sr. Manager HR MANAGEMENT BUSINESS
www.bearingpoint.com
Duties included:
Responsible for setting up the development and operation of the HR functions including the development and implementation of the policies procedure, additionally, eventually involved in regional projects in the recruitment, compensation & benefit, career development area
Main Accountabilities
„\ Implement and develop an effective HR local function which effectively supports the local operations advising line managers about HR related matters.
„\ Liaise with the Regional MENA HR Manager and Regional Support functions (Recruitment, Training & Development, Compensation & Benefits) cooperating and helping to develop and implement locally processes, procedure, guidelines and tools developed together with the HR Functions for the Gulf area.
„\ Provides the appropriate support, guidance and advice to the staff and Businesses, when it comes to HR matters and take into consideration their feedback as a key indicator of HR excellence.
Recruitment and Employment
„\ Ensure that the labour relations transactional activities (contract issuance, visa application among others) are accomplish on time and according to what it is stated and demanded by the local labour law.
„\ Ensure the timely and effective development of the manpower planning and its updates with the business heads and country Manager, that will guide the HR staffing for the country and reports it to the HR Regional Management.
Compensation & Benefits:
„\ Participates in the budget process and provides input about the HR issues (expected salary movement, expected headcount movement, expected training actions, expected new benefits or benefits update ) that might impact the budget.
„\ Responsible for implementing the salary review following the regional guidelines in a timely manner.
Talent and Training & Development Management:
„\ Responsible for detecting local training needs, taking into account the business and country objectives/needs and the personal objectives/needs, and transforming those needs into a training plan
„\ Aware of the global training program portfolio and to nominate/propose local employees that might attend to those in accordance with the country and personal development plans.
„\ Ensure that the performance appraisal process is completed locally as per the require timeframe and following the group/regional guidelines.
Project & Assignment Management
„\ Perform project lead role in smaller assignments
„\ Handling all the global mobilisation process from candidate selection through relocation and transition to Qatar
„\ Serves the effective time utilization of team members
Quality and Risk Management
„\ Ensure the technical quality of all client deliverables while complying with the firm's policies and guidance, while adhering to professional standards
„\ Ability to identify and address risks in compliance with the firms risk policies and procedures
Oct 1998- April 2003: Ideal Solutions Co.
Doha - Qatar
HR General Services Manager-IT BUSINESS
www.isolc.com
Duties included:
Responsible to manage a proactive HR service to managers, and employees. contribute to the continuous improvement of the HR function and to ensure a fit for purpose service to the business. Maintain positive employee relations and ensure effective communications across business areas.
Management Support
„\ Ensure consistent professional advice and practical support to
„\ directors and managers. Maintain effective communications.
Compensation
„\ Benchmarking of salaries and benefits internally nd externally to determine Petrofac's position in the market
„\ Where appropriate, effectively administer any discrepancy bonus payments.
„\ Managing Information
„\ Ensuring consistent integrity of the HR database and providing consistent company reports to meet management,
„\ Review and upgrade HR Process in line with legislation and best practice and ensure knowledge shared and consistent across business.
Resourcing
„\ Develop recruitment strategy for area of responsibility
„\ Liaise with resourcing team to source suitable candidates within agreed timescales.
„\ Be aware of redeployed within the group and ensure HR and the Resourcing team are giving active consideration to this group
Coaching and Mentoring
„\ Promote coaching culture within business
„\ Coach managers and supervisors in HR Best Practice
„\ Coach HR Team to develop skills and knowledge
Performance Management
„\ Ensure there are effective tools and processes in place to manage Induction, Probation, Appraisal, and Exit for the company
„\ Manage discipline, grievance, absence consistently reflecting current legislation and best practice
Tendering/Business Development
„\ Provide innovation and comprehensive documentation in support of new business/extending present services
„\ Accompany and support directors and managers in business development through client visits and presentations.
„\ Commercial Awareness
„\ Ensuring full knowledge of all commercial contracts within the ares of responsibility
„\ Work with directors and manager to ensure commercial benefits achieved
„\
Oct 1995 - Sept 1998: Construction Development Co.
Doha, Qatar.
Public Relation Manager - CONSTRUCTION & ENERGY
www.cdc-qatar.com/ BUSINESS
Duties included:
Responsible for handling various International Companies Public Relations such as arranging Visas, Medical, Medical cards, Municipality Licences, renewals, Finger Prints, CID clearances Vehicle registrations, verifications, Inspections etc. for JGC, Motherwell Bridge, Aqautic Engineering, Design 2000, Pencol and Zakham
„\ Arrange for the visits of VIP delegations usually at Governmental/Ministry level. Prepares the necessary correspondence to the Government Bodies so that the VIP arrangements can be made at the Arrival Terminal at Doha International Airport. Reserves the necessary hotel accommodation and if required, transportation.
„\ Carries out other similar or related duties such as following up on any pending actions as instructed and compiling information.
„\ Designs forms for Organization and Methods Investigations for General office Procedures
Mar 1992- Sept 1995: Mitsubishi Heavy Industries & Campenon Bernard Consortium - Ras Laffan Onshore Gas Storage Facilities
Doha - Qatar
HR Business Support - OIL & GAS BUSINESS
www.cbconstruction.fr
Duties included:
„\ Manage the Director's day to day administrative needs including organizing Director's calendar, Preparing confidential correspondence, Scheduling meetings,
„\ Preparation & filling of corporate legal documents with government agencies in accordance with statutory requirement.
„\ Archive all incoming correspondences after taking the suitable decisions from the related sections.
„\ Coordinate meetings including managing participant calendars, air & hotel reservations, meeting, facilities, A/Visual equipment, meeting agendas, presentations & materials,
„\ Receive & assent business associates & visitors, arrange conference calls, prepare correspondence, coordinate travel & accommodation.
Profile:
„\ Guiding business managers on strategic planning, strategy implementation and performance measurement using the Balanced Scorecard methodology.
„\ Improving business performance through optimal alignment of people, processes, company culture and information technology resources to corporate strategy.
„\ Participate a management professional with Business Management, Human Resource Management, Training and Development Management, Business Productivity, Business Process Design, Change Management, and Information Technology Management knowledge and experience.
Personal Data:
„\ Born in Qatar 1968
„\ Holding Jordanian Nationality
Languages:
„\ Arabic
„\ English
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