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Resume #85631
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SANTANU CHATTERJEE
Seeking to use my experience and qualification to help an Organisation to know what they don¡¦t know
PROFESSIONAL ABRIDGEMENT
„l MBA with more than 19 years of work experience as General Manager & MR in manufacturing industry.
„l Presently working with Jyoti Plastic Works, as Manager QA and MR and Head of new Product development.
„l Adept at overall Planning of production and supervising day to day operations.
„l Proficient in finding out the root-cause of any product performance deficiency, and following it till it is resolved.
„l Possess in-depth knowledge of International and National level Quality Standards and test methods.
„l Skilled in implementing cost saving measures to achieve substantial cost reduction in terms of production, raw materials, manpower and machine utilisation.
„l Proficient in all measures of TQM including KAIZEN, KANBAN, 5S and Six Sigma, being a green belt in Six Sigma.
„l Proficient in training members and building up of Quality Management System (ISO-9001) from scratch.
ORGANISATIONAL EXPERIENCE
Mar¡¦09 - Contd. Jyoti Plastic Works Pvt. Ltd Manager QA and MR
Quality of regular production, Process control and updation, New Product Development, Customer Complaint and MR of QMS of ISO 9001.
Nov¡¦04 - Mar¡¦09 Nilkamal Ltd., Mumbai Corporate Manager, QA and MR
Responsible for overall quality of all 9 Plants, New product development, Trouble-shooting of products, Resolving Customer Complaints, and MR (Corp) of ISO 9001 & ISO 14000 in 7 Plants in India & and 2 Plants abroad.
Jan¡¦03 - Sep¡¦04 Krishna Engg Pvt. Ltd., Kanpur General Manager and MR
General Manager, Head of QA, and MR of QMS ISO-9001.
Jun¡¦91 - Jan¡¦03 Unique Plastic Inds. & Mahabir Plastic Inds., General Manager & MR
Kolkata
General Manager, Head of QA, Head of HR and MR of QMS ISO-9001.
Areas of Expertise Handled so far
Plant Operations and Control
„Ã Effective Production planning for optimising production and meeting time schedules.
„Ã Organising new moulds trial¡÷inspection¡÷mould-correction¡÷re-trial¡÷approval to ensure mould approval in the shortest time.
„Ã Reporting to the VP, Operations, NKL after day to day monitoring of Operations from Corporate House by live OEE, Planning, Production, Quality and Delivery details on SAP.
„Ã Analysing the cost factors & effective cost reduction in each area of operation(e.g. downtime during prodn, colour change rejection, power failure rejection, packing time, loading time etc.).
„Ã Identifying and implementing shop floor employee participation programs to improve participative management & team building for procedures of KAIZEN, KANBAN, 5S or Six Sigma.
„Ã Preparing manuals & work instructions and reporting formats for systematic functioning of the unit for facilitating decision making by the management.
New Product Development
„Ã Planning product development by customizing procedure of use, finalizing specifications, and prototype development.
„à Evaluating design & performance of competitors¡¦ products for benchmarking.
Trouble-shooting Problems in Products
„Ã Analysing actual reason for aesthetic/functional defect of a product or malfunction of a product by detailed study and tests if required.
„Ã Creating the corrective/preventive action either in process/mould/raw-material/ finishing/ packing/ storage or handling to eliminate the problem for ever.
Quality Assurance
„Ã Finalising QAP(Quality Test Procedures and requirements) of products.
„Ã Conducting all relevant tests of ASTM, BIS, DIN or other customer-specific tests.
„Ã Analysing actual reason for defect by methods of TQM viz. Pareto, Scatter Plots, Control Charts, Flow Charts, Cause and Effect and Fishbone effect and Histogram etc.
„Ã Analysing & solving Global Customer Complaints within a specified time-line.
„Ã Identification of root causes in case of field complaints or test-bench failures of products and following it up with suitable corrective and preventive actions.
„Ã Developing and maintaining QAP's of new products to effectively check quality of any product within a set time-frame and maintain the specified quality in regular production.
QMS (ISO-9001 & ISO-14000)
„Ã Preparing & monitoring of quality systems complying with ISO-9001:2009 and ISO-14001 from scratch.
„Ã Maintaining and updating the ISO 9001 & ISO 14000 QMS by preparing a manual, auditing and co-ordinating with certifying body till certification.
„Ã Training workers and staff for maintaining records as per requirements of ISO and also training them to conduct IQA.
Major Accomplishments:
„Ã Imparted training to the new team at new NKL Plant at Jammu and successfully got them certified under ISO-9001 by TUV in Dec2008, after only 170days of Plants start up.
„Ã Studied the processes, wrote the manual and trained the team of staff and workers at the new plant of NILKAMAL at Bangladesh and got the plant certified under ISO-9001 in 2006.
„Ã Organised trial, maintenance and approval of 5 new furniture moulds in the new NKL Plant at Jammu for the production to start within 15 days of arrival of the moulds in April 2008.
„à Changed the blend of raw material for chairs of NILKAMAL plant at Bangladesh in Aug¡¦08 thereby decreasing overall cost of production.
„à Pivotal in resolving country wide defect of Elegance Product of NILKAMAL in Mar¡¦07 to hold and call back all products, investigate defect, and following it up with rectification and replacement.
CERTIFICATION
„Ã Certified by TUV as a Lead Auditor for ISO 9001 in 2007.
ACADEMIC CREDENTIALS
MBA (PM & IR) The Institute of Business Management (IBM)1993
PTCT Central Institute of Plastics Engineering & Technology, Chennai,1989
B.Sc. (Chemistry. Hons.) Kolkata University,1987
IT SKILLS
„Ã Proficient in Windows, MS-Office (MS-Word, MS-Excel, Powerpoint) & SAP. Conversant in networking and maintaining effective communication through mails.
REFERENCE
Will be provided
PERSONAL DOSSIER
Date of Birth: 16th April, 1966
Marital Status: Married
05/08/2009
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