Resume - Corporate Governance Certificate, Anti-Money Laundering Certificate, Access To L...

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Resume #88211

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I returned from the United Kingdom after a few years of working. I have worked for several organisations whilst abroad as seen on the C.V attached. On a personal scale, I believe that it is indispensable to communicate with all customers and clients, and offer the best possible service, even in stressful situations.

Also through my previous and current employment, I have gained a lot of exposure and knowledge in being a Team leader, Time Management skills, Telecommunications, Insurance, Legal field, Retailing, Marketing, dealing with clients from different backgrounds and keeping the whole team motivated.

The possibility to work for you, would not only valuably add to my experiences but it will also give me the chance to share with your team all my knowledge and experiences.

My exposure to compliance, administration, customer services, data entry, marketing, sales, project planning, multi-tasking and implementation add to my confidence. I would like to be part of the winning team that aims to utilize its skills and experience to contribute meaningfully to the growth of your industry. I am an experienced and flexible person that can be successful at any kind of work. I am hardworking, task-oriented, solution-oriented, motivated, independent, and also a team player. I am a self-starter dedicated hard-working person who is punctual, detail oriented, with great organizational and interpersonal skills. Also eager to learn and grow professionally.

PERSONAL DETAILS
DATE OF BIRTH: 13th November 1981
GENDER: Female

WORK EXPERIENCE
Organisation: Alexander Forbes Financial Services
Present Position: Consultant Administrator - CCFD (Central Client and Fund Database)
Period: Feb 2006 – Current
Job Description

(Central Client and Fund Database) CCFD Team Leader - Updating CCFD database from main branch and other branches on a daily basis, creating and deleting funds on the system, User groups updates, Basic Fund Information updates, Products and Services updates, Alexander Forbes distribution list updates, permission granting to new CCFD users, solving all CCFD queries and errors on the system.

Compliance Facilitator – Handle compliance queries, monitor FICA, K.Y.C, FAIS, visit Coastal Branches and ensure that FAIS Certificate is clearly displayed, monitor client files, assist with monitoring the reports and compliance risk management plans, liaise with the Financial Services Board (FSB). Retirement Fund Statutory Actuarial Valuation Report submissions, Retirement Fund Surplus Scheme submissions, Retirement Fund Valuator Appointment submissions to the (FSB) and any other duties assigned by management.

PA to Line Manager - Diary management, setting up interviews, gate keeping, travel arrangements - flight, car hire and accommodation for management, meeting and venue bookings, event management, stationery orders and delivery, scanning of documents, typing of documents, faxing, call handling, administration, and any other duties assigned by Management.

Organisation: Capital Insurance Services (C.I.S)
Present Position: Insurance Claims Adjuster
Period: Sep 2004 - Jan 2006
Job Description
FICA, K.Y.C (Know Your Client), Validating Insurance Claims, Paying out Compensation, Data processing, Administration, Scanning Documents, Tracking progress of applications, Customer Liaison,, Bonuses, Benefits (Medical Aid, Retirement, Pension, Provident Fund), Call handling, Phishing, Updating data base, Customer Relations, Any Other Duty Assigned by the Management

Organisation: British Gas (Onetel - Telecommunications)
Present Position: Personal Assistant
Period: Sep 2003 - Sep 2004
Job Description
Manage CEO's diary, travel arrangements, Order stationery, responding to e-mails, Call handling, General office administration, filing, faxing, typing, and scanning. Providing high-level administrative support by conducting research on telecommunications, preparing statistical reports, handling information requests, and performing clerical functions i.e, preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. K.Y.C (Know Your Client) - Updating system with information on clients transferring tariffs. Any Other Duty Assigned by the Management

Organization: Legal Advice Bureau (Insurance)
Present Position: Claims advisor
Period: Jun 2002 to Sep 2003
Job Description
FICA, K.Y.C (Know Your Client), Claim processing, tracking and validating of claims, Call handling, Administration, Project planning, Implementation, Any Other Duty Assigned by the Management

COMPUTER SKILLS

Microsoft Windows 95, 98, 2000 & 2003, 2007 Windows XP Professional, Internet, Excel, Word, Outlook, PowerPoint, SAP, Doros Applications, Citrix Applications, Alpha Numeric Skills, Casper Applications, CCFD - Central Client and Fund Database, Live Link

EDUCATIONAL BACKGROUND

TERTIARY EDUCATION

Institution: University Of Johannesburg

Period: Completed 2009 – 2009

Completed: Corporate Governance Certificate Programme

Subjects:
Law & Corporate Governance
Business Ethics & Corporate Governance,
Audit, Control & Corporate Governance,
Corporate Financial Reporting, Disclosure & Risk Management,
Corporate Governance in Practice,

Institution: Professional Risk Manager's International Association (PRMIA) U.K / N.Y

Period: Completed 2008 – 2009

Completed: - Anti Money Laundering Certificate

Institution: Manchester College of Arts and Technology (England)

Period: Completed 2002 - 2003

Completed: Access To Law Certificate - Level 3
Information Technology Certificate

Subjects: Law, Mathematics, English, I.T – CLAIT Certificate (Microsoft Word, Excel, Email, Internet, Outlook)

Institution: Professional Risk Manager's International Association (PRMIA) U.K / N.Y

Period: 2008 - 2009

Certificate to be obtained: Post Graduate Diploma in Compliance Management

Subjects: Compliance Management
Basic Interpretation of Statutes

Institution: Birch cooper Institute

Period: 2007 - 2009

Certificate to be obtained: Diploma in Human Resources Management

Subjects: Human Resources
Business Management,
Business International Communications,
Business Law

Member of the following organisations:

Professional Risk Manager's International Association (PRMIA)

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