Resume - Senior Networking Engineer

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Resume #2491

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OBJECTIVE

I have had much teamwork experience throughout my education & career. These team projects and my experiences as Network Engineer, Sales Executive, & Area Manager has enhanced my critical thinking and problem solving skills. Seeking a challenging position that will utilize & increase my knowledge providing good income & stability

WORK HISTORY

Dubai Municipality July '99 – To date
* Network Engineer

Provided network technical support to Dubai Municipality users in HQ buildings & remote locations.

Provided remote locations with various network connectivity (ISDN, Dial-up, Leased, PRI, Frame Relay at different bandwidths). Acted as part of team that extended the services from 5 remote locations 1999 to over 85remote location scattered all over Dubai Emirate to date.

Worked with Unit team in having Network Services standards that was implemented in DM General Projects, Unit workflow and played a major role to making Section Procedure Manual, and finally having network minimum requirements set in all DM projects.

Acted as part of a team in implementing network design change, Core switches upgrade; edge switches upgrade, routers upgrade, bandwidth upgrade, network support & monitoring including IOS and hardware versions.

Played a major role in approving and enhancing DM designs and drawings for network infrastructure for future projects, including supervising projects from day of civil work start to final network activation passing by issuing the BOQ and revising the supplier's quotes including supervising all civil work.

Administrated the WINS server, DHCP servers in Dubai Municipality Operations working recently with operations team & HP team members in upgrading the OS to WIN2K from NT4SP5.

Worked with Administration Department to eliminated duplications in data/voice lines and document all existing data lines new and existing with close coordination with ETISALAT (SP). On the other hand, I was part of a team who worked very hard to organize the network cabling in HQ server room and HQ buildings.

Supervised creating computer rooms in three major sites with close coordination with Operations unit implementing high standards of electrical and cabling infrastructure, using CAT5e UTP and fiber.
Troubleshoot all major & minor network problems in HQ or remote offices carrying a task of 2nd level support for our Information Department 1st level technicians.

Played a major role in determining the Unit and Users needs for budgeting & planning stages.

Configuring VLANs on Nortel Bay450, BP2000, Bay470, Bay420 Switches for DM building, Rashidiya CAN central backbone Nortel Accelar 8610 & HQ as well as Accelar 1200 Core switches then implementing the new 8610co switches as a backbone (this project was designed, tendered, configured 100% locally)

Configuring Cisco Routers on Remote location as well as DM central routers.
Configuring Nortel Accelars, 1200 at core Network switches and Accelar 8610.

Carried out administrative tasks for the Unit such as correspondents & internal memos including coordination with all vendors, suppliers and all Dubai Municipality Departments, Sections, and Units.

Carried out the planning stage for all remote sites Structured Cabling.

A member of the network team that carried out the planning stage for main router upgrades, configuration & installation (Cisco7505 +Cisco3660).

Excellent knowledge on Gigabit Network, design, implement, troubleshoot & maintenance.

Supervised and implemented Fiber link between three major locations (Campus Area Network) in Rashidiya.

Testing Performance & compatibility of various products (software and Hardware) to be used by Dubai Municipality after give a full report to the management with feedback and recommendations.

Acted as a leading member in evaluating new technologies to be used at DM (such as Voice over IP, IP Telephony, Wireless Network, Laser Technology) and the visibility in using it to enhance the existing network. Nevertheless, evaluated several products in the network field from vendors such as Foundry, Avaya, Alcatel, Lucent, Seimens & Extreme Networks range of products.

Working as instructor in giving courses in Windows 95 and e-mail for Dubai Municipality employees.

ALA Group Srl October '96- April '99
* Area Manager

Responsible for setting up the area office with a maintenance laboratory in Abu Dhabi equipped with all required for providing support to the clients and providing a demo's to various technologies.

Following up projects, creating new customer accounts, participating in general and local tenders of all segments of the market, providing direct customer support, test computers network and computer software & hardware, assemble & debug personal computers. Supervise & inspect the installations of various computer network setups.

Developing new business channels, supervised full system installations, carried out maintenance contracts for networking & PC hardware. Developed technical designs for customers with complete technical studies for Networking, Hardware, Servers & Peripherals. Provided software support to customer on various software applications.

Acted as a consultant to major clients in suggesting Network solutions, and complete case study for their requirements such as smart Health Card, Smart Labor Card and suggested projects to be implemented for the Ministry of Health (complete health system) and Hospital system, and linking the Ministry of Foreign Affairs with Embassies around the world and some security systems for the Army and Water and Electricity Department and Immigration and Naturalization Department in Abu Dhabi.

ALA ELETTRONICA (Emirates)
Abu Dhabi, UAE

Digital PCBU/Abu Dhabi September '94- September '96
* Sales Executive

PC Division Coordinator, Support & Sales of all types of DEC PC's & Products, handling major customer accounts, providing direct customer support, test computers network and computer software & active hardware, assemble & debug personal computers. Supervise & inspect the installations of DIGITAL computer network & system setups (e.g. ADNOC-Processing Directorate, Ministry of Foreign Affairs, FERTIL).
Carried out customer support to PC Hardware, supervised 3Com networking
Design, installations, & Maintenance
Computer Network Systems – Digital
Abu Dhabi, UAE

Digital Equipments Corporation
* Debugging & Hard Disk Drive Testing January '92- July '94

DDM (Engineering), all types of Digital Hard Disk Drives (R28, R26, R28L,
& R26L). Carried out all types of software & hardware testing, worked in clean room environment & manufacturing ground.

Digital Equipment Corporation, (CX0) Plant
Colorado Spring, CO., USA

LIFECARE Inc. January '92- June '92
* PC Board Assembly & Testing

Stuffing, first phase, second phase, & testing PC Boards for biomedical
Equipment's, final testing for equipment's to be approved
LIFECARE Inc., Lafayette
COLORADO, USA

SCHLAGE LOCK Co. 1991 - 1992
* CAD Designer

Drawing & Designing on CAD, 2 & 3 Dimensions, Electro/Mechanical Drawings, worked in optimos development project.
SCHLAGE LOCK Co.-part of Ingesrol Rand
Security, CO., USA

COLORADO TECH UNIVERSITY
* Tutoring 1991 - 1994
Calculus, Physics, Design, all Electronics & Telecommunications courses to
Colorado Tech University students, especially the freshmen.
COLORADO TECH UNIVERSITY, Colorado Spring, USA

EDUCATION

* Bachelor of Science In
Electronics Engineering Technology
Telecommunication Engineering Technology
Colorado Tech University, Colorado Spring, CO., USA

* Graduated in: Winter '94

* Civil Engineering Student, Senior Status
Jordan University, Amman, Jordan

* Member of IEEE Society 1991- 2000

* Member of IEEE Computer Society 1991- 1999

* Jordan Engineering Society Member 1994-Present

* Emirates Engineering Society Member 1995-2000

QUALIFICATIONS

* 27 Months intensive Working Experience as Network Engineer (Design, implementation, maintaining & Troubleshooting)
* Excellent knowledge in Client-Server System support
* 4 ½ Years Working Experience in PC Engineering & Sales in UAE
* 31 Months Working Experience in Electronics & Telecommunications in USA
* Excellent knowledge in using Personal Computer Systems, and Software
* Applications (MS-DOS, MS Windows 3.x, Windows 95, Windows 98, Windows 2000, Excel 5.0, MS Word 6.0, Word Perfect 5.1, Windows NT 3.51, Windows NT 4.0, Power Point2000, MS Project2000, Visio2000, Office 2000, & Office XP)
* Excellent knowledge in Computers Hardware & Maintenance
* Fair knowledge on various computer systems
* Knowledge in various Operating systems
* Excellent knowledge in Electronics Engineering & Control Systems
* Excellent knowledge in Networking Protocol's
* Excellent knowledge in WAN/LAN configuration, setting up, and design.
* Excellent knowledge about Internet & TCP/IP Protocol
* Good knowledge in Satellite & Telecommunication's field
* Excellent on NT Server 4, DHCP Service, WINS Service, & DNS Service and administration
* Excellent knowledge at CISCO Router configuring WAN & Bridges
* Excellent knowledge at CISCO Routers 7500, 7200, 3600, 2600, 1600R, 1000, 800 Series configuration for BRI & PRI (ISDN), Serial (leased, Frame Relay & Modem)
* Fair knowledge in Cisco edge Switches
* Good knowledge in configuring, maintaining Nortel Accelar 1200, 8600
* Excellent knowledge in configuring Bay Stack 450, 420 Edge Switches
* Excellent knowledge for VLAN concept & implementation
* Excellent knowledge in cabling structure (UTP, BNC, Fiber Cabling & Back-Bone concept)
* Profound knowledge in cabling structure using CAT5, CAT5e, CAT6 & Fast/Gigabit Ethernet.
* Good knowledge in troubleshooting LAN/WAN using Fluke and network devices & software
* Knowledge of Foundry products
* Fair knowledge of Extreme Network Switches
* Using some monitoring tools such as What's up Gold, Optivity, Cisco Works
* Good knowledge in Network security, Intranet, VPN, & Wireless LAN
* Good Knowledge in Advanced Languages (Turbo C/C++, Fortran, Pascal, BASIC)
* Good Knowledge in Novell NetWare 2.x & 3.x
* Excellent knowledge in AC/DC Circuit Analysis
* Profound Knowledge in Network design, Implementations, Installation & Maintenance
* Excellent Knowledge in PC Hardware, DEC servers, networking, hardware maintenance & components.
* Excellent knowledge in Voice over IP, Frame Relay, and ATM
* Excellent Knowledge in Wireless Technology
* Profound knowledge in PSPICE 5.1
* Excellent knowledge in Civil Engineering applications & Surveying
* Excellent knowledge in the field of CAD in various software, performing complicated 2D/3D Mechanical/Electrical Drawings, Wire Frames & Designs using: (CADDS4X, Personal Designer V5.0, CADDS5, CADKey, AutoCAD V9.0)

* Bilingual Arabic/English reading & writing
* UAE Valid Driving License
* Colorado Valid Driving License
* Keen to learn, easy to deal with, excellent communication skills

TRAINING COURSES

* Windows NT Administration 4.0
* Windows NT Core Technology 4.0
* Microsoft Information Server 4.0- IIS
* Microsoft Systems Management Server 2.0 – SMS Administration
* Microsoft Systems Management Server 2.0 – SMS Core Technology
* TCP/IP core technology
* Interconnecting Cisco Network Devices (ICND)
* Building Cisco Scalable Network (BCSN)
* Introduction to Cisco Router Configuration (DM Internal Training)
* Supporting Compaq Servers Family (DM Internal Training)
* Support Magic - Help Desk Software (DM Internal Training)
* Networking Essentials (self study)
* Front Page 2000 (self study)
* Office 2000 (self study)
* Windows 2000 & 2000 millennium (self study)
* Cisco Routers & Nortel Active devices (self study)
* Training on MS Project 97 (DM Internal Training)
* CVOICE (Cisco Voice over IP, ATM & Frame Relay)

PERSONAL DATA
Born in Jerusalem August 8, 1966
Married with three children, Jordanian National
Canadian Permanent Resident VISA

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