Resume - Telecom engineer/technician SDH,CCTV,PABX

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Resume #72927

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D. O. B: 26th October
NATIONALITY: British

PERSONAL PROFILE
I am an enthusiastic, keen to learn individual with excellent communication skills. I am able to work as an effective team member and I can regularly be called in to work. I can work on my own initiative. I have good customer care skills. I am able to work well with the general public both in person and over the telephone.

EMPLOYMENT HISTORY: 27th July 2006 – till present
Currently working as Commissioning Engineer for Optilan Communication Systems
Stonebridge trading estate, Sibree road, Coventry, CV3 4FD.

Commissioning of the following systems: CCTV, PABX,, SDH, Radio, Microwave, Satellite, Security Systems, LAN's, WAN's, Entertainment, Cabling and Power Supplies.
Configuring and programming systems for FAT's Factory Acceptance Tests.
Carrying out SAT's site acceptance tests.
Onshore/Offshore commissioning of telecoms equipments and testing.

7th November 2004 – 7th April 2006
Maintenance/installation engineer for HBT communications,
HB house, Foleshill Enterprise Park, Courtaulds Way, Coventry CV6 5NX.

Providing second line support to engineers making outbound calls
Making site visits for difficult faults
Upgrading Avaya IP offices and Panasonic phone systems

12th July 2004 – 5th November 2004
Project Engineer for JK Telecoms LTD.

Commissioning and Maintenance of Samsung DCS range of PABX's
Testing and Terminating of optic Fibre for networks
Commissioning and Maintenance of Telrad VOIP phone system
Testing, Terminating CAT5 cables for Network and voice

5th March 2004 – 2nd July 2004
Mechanical Assembler for Caterpillar (Parkhouse Recruitment agency)
c/o Caterpillar (UK) Ltd. Peckleton lane Desford Leicestershire LE9 9JT

Electrical fault finding, in cab, series of finishing product line tests
Assembling mechanical parts for Caterpillar building machinery vehicles
Assembling radiators, locks and bodyworks for Caterpillar vehicles

25th November 2002 – 31st March 2004
Retail Manager for Home Inspirations, 1 St James st, Lee Circle Leicester LE1 3SU.

Dealing with customers, solving customer service problems
Organising and promoting products to customers
Promote continuous improvement, Deliver and maintain reliable customer services

September 1998 – June 2002
Modern Apprentice (Engineering) British Telecom, Ravensbridge Drive, Leicester.

BT Nortel/Compact Plus – ISDN PABX system. Installation, Configuration and Maintenance
BT Inspiration ISDN –PABX business systems. Installation, Configuration and Maintenance
Internal and external wiring Fault finding
VOIP systems – e.g. BT Nortel BCM, BT Fusion

I HOLD SPECIALIST CERTIFICATION IN THE FOLLOWING:
Nortel Certified Support Specialist –
Communication Server(CS)1000 Rls. 4.0 Installation & Maintenance. Certified Since: 08/01/07
(NCSS)
Nortel Certified Support Specialist –
Communication Server(CS)1000 Rls. 4.0 Database Administrator. Certified Since: 02/01/07
(NCSS)
Nortel Certified Technology Specialist - Converged IP Telephony Solutions
(NCTS) Certified Since: 11/12/06

BOSIET – offshore emergency survival certificate
Medical – offshore medically fit certificate

SPECIALIST TRAINING COURSES (Business Phone Systems)
Nortel CS1000 communication server installation and maintenance (certified)
Samsung DCS range + voicemail
Panasonic KXTDA 15/30/100/200 with voicemail system
BT Nortel Compact Plus Release 2 with ISDN
BT Inspiration (BT Pathway) with ISDN
Avaya IP office

EDUCATION AND QUALIFICATION:
Moat Community College (August 1991 – July 1996):

8 GCSE's grade C and above including Maths, English and an A in Business & Information Technology.

FURTHER EDUCATION:
Leicester College (August 1998 – July 2000):

BTEC Electrical Electronic Engineering MERIT

Customer Services NVQ Level 3
(Passed 08/2002)

INTERESTS
An active role in the Prince's Trust Volunteers Scheme that involved:

Caring for the community by refurbishing a school
Assisting at a nursing home, helping the disabled and other activities.
Raising money for the blind being involved in both arranging "bring and buy" sales and raising funds in various ways. I like to play most sports, football, table tennis and badminton. I like to read books occasionally, and enjoy socialising going out.

REFERENCES

Available on request

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Brief Description

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EXPERIENCED IN PIPING DESIGNER AND PLANT ENGINEERING, KNOWLEDGEABLE IN PIPING DETAILED LAYOUT, PIPING PLANS (G.A), PIPING ISOMETRICS, LINE LIST, SPECIAL ITEMS LIST, MTO’S AND SPECIAL PIPE SUPPORTS WITH RESPECT TO PLOT PLANS, LINE LIST, PFD’S, P&ID’S AND OTHER RELATED INFORMATION DRAWINGS.

Telecom engineer/technician SDH,CCTV,PABX

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