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Objective
To attain a challenging and rewarding character in IT enabled sector.
A responsible position which offers opportunity to use and expand my existing
Knowledge in the field of computer networking
Work Experience
* 1 Year as a Senior Network Engineer (Corporate Client Support) in ZENZ INFOSYSTEMS (2006 – 2007)
* 1 Year as a Security& System Administrator in Alpha Trading Enterprise, Khartoum, SUDAN (Computer Networking, CCTV Cameras & Access Controls)
* 4 Years as a Sr. Hardware & Network Engineer for ZENZ Info Systems (PCS technologies) (2002 – 2006)
* 3 Years as a Hardware & Network Engineer for Cybersoft Infosys (1999 – 2002)
Skills on Hand
Microsoft Windows
Managing system services (User & Group Management, Backing up & Restoring Services,
Setting up and managing tools, etc…..
And Configuring System Recovery Features and Authentication Services
Disk Management – Basic and Dynamic. IPSec.
Monitoring Tools – Network Monitor, Performance.
Certification
MCP – Microsoft Certified Professional (Certificate ID: 3875078)
CCNA - Cisco Certified Network Associate (Certificate ID: CSCO 11176072)
Professional Trainings
Engineering Diploma in Computer Hardware & Networking
Cyber IT Academy, Thrissur
MCP – Microsoft Certified Proffessional
Ether labs, Thrissur
CCNA- Cisco Certified Network Associates training
B-soft Technologies, Thrissur
Advanced Diploma in Computerized Accounting
Cyber IT Academy, Thrissur
Education
3 years Diploma in computer technology (course completed) 1996-1999
Govt.Polytechnic College Kunnamkulam
Department of Technical Education, Kerala
Summary of Experience
* Over 9 years experience in Network Engineering, Computer maintenance and System Administration
* Good hands on skills in Installing, Administrating, Networking and Trouble shooting with Windows NT, Windows 2000, Windows 2003,Windows XP
* Over 3 years of extensive experience in installation, configuration, trouble shooting, providing technical support and system Administration on Windows NT 4. Installation of PDCs and BDCs. Installation of service packs and security fixes, Applications, Utilities etc…
* User accounts setting user permission, setting up profiles and logon scripts. Creation of new users, Creation of new Groups, Setting up user rights, password policy, account policy etc…
* Installation of print servers and configuring print queues
* Regular Server Administration: Monitoring servers. Taking regular backups, preventive maintenance, Antivirus updates, Event viewer checking. User profile creation, Modification. Managing system policies, login scripts, user profiles. Setting file and Directory permissions
* Installed and configured Microsoft Windows Configured Services and servers Create and Manage user accounts. Manage access to resources by using groups. Manage data by using NTFS file system. Provide network access to file resources. Monitor and optimize performance in Microsoft Windows environment. Implement security in Windows. Configure printing. Configure and manage disks. Implement backup & recovery procedures
* Support Windows XP professional for end users. This involved installing Windows XP professional, upgrading from previous Windows versions (WinNT 4.0, 95/98, 2000 etc…). Configuring network, peripherals, system tuning, installing applications, Checking applications/system/connectivity problems
* Support desktop OS's like win95, 98, windows XP,WinNT 4.0, OS/2 which included installation, network card configuration, modem, display, soundcard, printer configurations. Performance tuning, problem determination and troubleshooting, memory / hard disk upgrade. Configuration of peripherals like Zip drives / scanners / CD-Writer / Digital Camera / Printers etc …
Application Support
* Installation & Maintenance and troubleshooting of software packages like MS- Office, MS-project, SmartSuite, VB, VC++, Antivirus Packages, Netscape, Internet Explorer, WinZip, Adobe acrobat, Outlook Express etc …
* Worked with system tools like partition magic, PQ drive image, Symantec Ghost, Norton Utilities etc…
PARTICIPATED PROJECTS IN SUDAN
Hotel Hilton, Khartoum, Sudan
Central bank of Sudan, Khartoum branch
United Nations World Food Program country office, Khartoum
National Electricity Corporation, Head quarter, Khartoum, Sudan
National Electricity Corporation, power station, El-jaily, Sudan
Khartoum Land Terminal, Khartoum, Sudan
Responsibilities
* Design, Implementation and support of Network & WAN for our corporate clients
* Maintaining the servers, including maintenance of proxy server, Web, FTP, DNS, DHCP, Mail servers etc…
* Setup and Maintenance of firewall security, Antivirus deployment.
* Managing and monitoring network and systems infrastructure
* LAN Maintenance for networks
* Troubleshooting local LAN problems and WAN connectivity problems in co-ordination with network support team
* Installation and Configuration of Switches, Hubs, Modems, network printers, network card, Display, Sound card, Printer, Zip drives, Scanners, CD-Writer, Digital Camera. Performance tuning, Problem determination and troubleshooting, Memory / Hard disk Upgrading
* Evaluation, testing, and implementation / integration of new technologies.
* Customer support, telephone and onsite
* Pre-Sales and post sales of systems (Computers, Printers, Scanners etc…)
* Providing desktop support for home segment customers
* Interaction with vendors and service providers
Interests
Football, music & reading
Personal
Date of Birth: 31-05-1979
Age: 28
Marital Status: Single
Driving License: Light Motor Vehicle(INDIA)
Visa status: Residence Permit( Transferable)
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