Resume - Geoscience Technician / Technical Writer

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Resume #86507

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EMPLOYMENT HISTORY

Seismic Micro-Technology, Inc.
Houston, Texas
September 2001 - October 2003: Technical Writer

Primary Responsibilities
*New Documentation Development: Created, organized, linked, and tested online help for The KINGDOM Suite. Authored new content for each release's enhancements using product design specifications and testing materials. Formatted topics and applied to 3000+ pages of printed material. Worked with Design, Testing, and Technical Support Teams to ensure quality product.
*Legacy Documentation Maintenance: Improved inherited documentation topics. Included geological and geophysical perspective, appropriate graphics, and example tool usage. Evaluated and replaced legacy content weaknesses according to Technical Support priorities.
*Team Management: Planned Documentation Team's role through three releases. Implemented new work processes for the Documentation Team, which included 3-5 staff. Improved style by developing language principles, formatting templates, and graphic guidelines.

Other Duties
*Completed reorganization of online help and printed manuals to improve usability. This decreased the size of files, the total number of printed pages, and ultimately, the total number of manuals.
*Reduced redundancy of online documentation by 100+ topics.
*Removed and replaced 600+ inconsistent and/or obsolete images.
*Improved topic architecture and applied to new and legacy documentation. Added "Location", "Suggested Uses", and "Geological/Geophysical Workflow" for each dialog.
*Maintained Documentation Team's bug database. Addressed and delegated bug resolution.

Seismic Micro-Technology, Inc.
Houston, Texas
June 1998 - September 2001: Technical Support

Primary Responsibilities
*Customer Service: Provided daily technical support for PC-based seismic interpretation software (The KINGDOM Suite) via telephone, e-mail, and facsimile.
*Testing: Assisted Testing Team in new release defect identification through tracking and product performance challenges.
*Interface: Streamlined the user interface by generating company guidelines for dialog box design based on usability, consistency, and simplicity.

Other Duties
*Collaborated with geoscientists and Development Teams to effect product enhancements.
*Presented software at trade conventions and in-house demonstrations.
*Prepared visuals for marketing literature and convention displays.
*Created documentation for training and knowledge database.
*Reorganized menu structure to align with Microsoft workflow for all products.
*Frontline testing for conversion to new company-wide knowledge database, RTI.

3DX Technologies
Houston, Texas
January 1997 - May 1998: Exploration Geologist

Primary Responsibilities
*Mapping: Interpreted 3D seismic data. Created structural maps on and offshore Gulf of Mexico for prospect review and drilling approval.
*Modeling: Generated synthetics and tied to seismic data to compare interpretation of time volume.

Other Duties
*Involved in well approvals and project acceptance decisions.
*Participated in drafting company business plan and partnering guidelines for strategic alliances.
*Designed prospect montages for use in the company's first project sale.
*Organized presentation materials for campus recruiting at Texas A&M University.

EDUCATION

Bachelor of Science Degree in Geology
1993 - 1996: Texas A & M University
College Station, TX

*Graduation Cum Laude
*GPA Major: 3.50, Overall: 3.54

SCHOLARSHIPS and AWARDS

*1996: B.P. Loughname Geography Scholarship (Texas A&M Geoscience Department)
*1995 - 1996: Golden Key National Honor Society
*1995 - 1996: Travis Parker Scholarship (Texas A&M Geoscience Department)
*1995 - 1996: Houston Geological Society Scholarship
*1994 - 1996: National Dean's List, Multiple Year Award
*1994, 1995, 1996: Academic Excellence Award (Houston TAMU Mother's Club)
*1994, 1995: Distinguished Student Award
*1994, 1995: All-American Scholar
*1994 - 1995: Marathon Oil Scholarship (Texas A&M Geoscience Department)
*1994 - 1995: Phi Kappa Phi National Honor Society
*1994: Dean's Honor Roll
*1992 - 1993: Phi Eta Sigma National Honor Society

REFERENCES

*Christopher Lewis
CTO @ Sesimic Micro-Technology, Inc. (SMT)
713-464-6188 | clewis_1999@yahoo.com
Worked under Mr. Lewis in the Documentation Department at SMT

*Theresa Hartman
Modeling Technical Lead, Petrel @ Schlumberger Information Solutions
713-513-2657 | m_t_hartmant@hotmail.com
Worked alongside Ms. Hartman in the Technical Support Department at SMT

*Michael Bradley
Senior Geologist @ DeGolyer and MacNaughton
214-368-6391 | mikehbradley@gmail.com
Studied with Mr. Bradley in the Geology Department at Texas A&M University

RECOMMENDATIONS

"I worked with Amy for about a year and am very excited to be able to offer this recommendation on her behalf. When I worked with her, she was a senior member of staff and was a huge knowledge repository of information gleaned from years of technical problem solving experience. She was able to provide me with information that was vital to me getting my job done, which she provided with selflessness; a bonus amongst working colleagues. She has the skills that I genuinely appreciate in a colleague: Determination, Work Ethic, Positive Attitude, and a strong sense of Right and Wrong. She willingly steps into difficult situations looking for a solution that is not only correct, but concise and professional. I have never heard her speak with anything other than kindness and professionalism. Amy is very bright and she finds the most effective way to get the question answered. Amy will be a great addition to any company who's looking for a person who always strives for their personal best, works hard and understands the value of professionalism."
Juli Bailey, Sr. Geophysical Quality Analyst, Seismic Micro-Technology, Inc.

"Amy was within the same Technical Support Group and is highly knowledgeable on geoscience software applications. Amy is very detailed oriented and works well within the team. While I worked with Amy she provided a great deal of mentoring for me and others new to the Technical Support Group. Amy's knowledge of geology work flows allowed her to provide new and innovative work flows for clients."
Dale Greenfeather, Geologist, Devon Energy

"Amy was a great co-worker; she has a winning attitude and personality to go with her skills. Amy was a valued colleague and team member."
Clifford Kelley, Product Manager, Seismic Micro-Technology, Inc.

"Amy was a dedicated and bright student who excelled in her studies and was always willing to assist her fellow classmates."
Brandi Sellepack, Geologist, ConocoPhillips Company

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