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OBJECTIVE

Seeking a career oriented position in information technology department, which offers challenges, requires hard work and offers chances for growth

Technical Skills

Virtualization Solutions
Installation and support for VMware infrastructure products which include
* VMware vSphere,VMware ESX 3.5,
* VMware Virtual center Server
* VI Client,
* VMware Vmotion and VMware Storage Vmotion
* VMware DRS and VCB
Storage Solutions

NetApp
* NetApp FAS2020,FAS2050,FAS3020
* FCP,iSCSI,CIFS,NFS
* Snapmirror, OSSV,SnapManager for MS exchange and MS SQL (Data protection Solutions)
EMC
* Installation and support for Clariion

Fujitsu Siemens
* Fiber CAT SX40,SX80,SX100

SAN Switches
Brocade
* Brocade 200E,300 SAN Switches

Servers
Fujitsu-Siemens
* BX 600 series Blade server
* RX600, RX300 –S3,RX300-S4,TX-300 etc
Operating Systems & Applications

Redhat EL5
* Installation, configuration and administration of Redhat EL5
* Manage user accounts,groups,permissions and quotas
* Installation and configuration of squid,samba,ftp,webserver, dns, dhcp etc

Microsoft
* Installation, configuration and administration of windows 2003,windows 2008
* Configuration of AD,DNS,DHCP
* Installation and configuration of Microsoft exchange 2003,2007 in clustered environments
* Installation MSSQL 2008 in clustered environments

Symantec
* Installation and configuration of NetBackup and Backupexec

CA
* Installation and configuration of Arcserve

EXPERIENCE
2007– Till Fujitsu Services Dubai, UAE

Fujitsu is a leading provider of customer-focused IT and communications solutions for the global marketplace.Fujitsu in the UAE offers a complete range of IT services and products across multiple industries in both public and private sectors

Customer Support Engineer
 Installation and support for VMware infrastructure 3
 Installation and support for NetApp Storage systems
 Installation and support for Fujisu-Siemens Servers and storage
 Implementation of Microsoft infrastructure
 Active Directory installation and maintenance
 Mail server installation and administration
 SAN /NAS installation and support
 Citirx Presentation server installation and support
 Backup and recovery
 Remote System Management
 Hardware support for EMC Clariion series
 1st and 2nd level support for EBS/ICAP
 1st and 2nd level support for BMW ISIS systems
 Support for Retail infrastructure
 Technical writing and documentation
 Troubleshoot, diagnose and resolve system/hardware/network failures

2001–2007 Karam Group Sharjah, UAE

IT-Support
 To assist IT-Manager in order to ensure the smooth operations of IT-Department.
 Administration and Maintenance of Microsoft networks (Windows 2003 server, Windows XP etc.).
 Installation and configuration & support for network printers.
 Server management (HP Compaq ML 370 server).
 Provide desktop support for internal users.
 Co-ordinate in-house training programme for staff.
 Liaise with vendors to purchase computer systems, software licensing and accessories.
 Installation and upgrade of new hardware equipment, software and patches.
 Perform routine data back-up and recovery.
 Troubleshoot, diagnose and resolve system/hardware/network failures

1998–2000 Corona Systems &Service Cochin, India

System Engineer
 Assembling, Installations & Configurations of IBM Standard PC's.
 Support customers after sales.
 Co-ordinate hardware training programme.
 Installations and maintenance of networks.
 Trouble shooting of hardware/software problems.
Recent Achievements

 NetApp FAS2020 implementation for Barclays Bank in FCP and CIFS environment
 Design & implementation of MS IT Infrastructure for Mitsubishi Motors including MSSQL 2008 Clustering, Citirx and NetApp FAS2020 in SAN environment
 Installation and configuration of VMware infrastructure for AL Jazeera children's channel for their test environments
 NetApp FAS3020 installation and configurations in Active/Active environments for Al Jazeera children's channel.
 NetApp SnapMirror configuration for Al Jazeera Children's Channel (Between Production Data centre and DR data Centre )
 Design and implemented NetApp centralized backup solutions for one of the leading FMCG company with OSSV and Snapmirror
 Actively participated in BMW motors ISIS IT rollout project in UAE and successfully supporting 1st & 2nd level support for BMW ISIS systems in UAE and GCC
 1st level support for EBS/ICAP customers in UAE
 1st level support for RBS head office in UAE
 Installation and configuration of Fujitsu X10 sure High Availability solution for one of the leading multinational construction company in UAE,which include Fujitsu BX600 Blade system,Fibre CAT SX80 storage,FibreCAT TX08 Tape Library, ARC server backup solutions
 Installation and configuration of Fiber CAT SX80 storage installation for one the leading bank in UAE
 Design and implementation of the retail infrastructure for one the leading retail outlets in UAE

EDUCATION

1995–1998 Mahatma Gandhi University Kerala, India
Bachelors Degree in Physics

PROFESSIONAL CERTIFICATIONS & QUALIFICATIONS
 RedHat Certified Engineer
 Microsoft ® Certified System Administrator
 Microsoft ® Certified Professional
 VMware ® Certified Professional
 NetApp ® Certified Data Management Administrator
 Fujitsu-Siemens Primergy Certified Engineer
 Post Graduate Diploma in Computer Application & Software
(C.M.S College Kerala, India)
 Post Graduate Diploma in Computer Networking
(Accel® School Of Computer Technology, Chennai, India)
 Advanced Diploma in Computer Servicing Engineering
(Accel® School of Computer Technology,Chennai,India)

PERSONAL DETAILS
Date Of Birth 23rd January 1977
Marital Status Married
Nationality Indian
Languages Known English, Hindi, Malayalam
Driving License Valid UAE Driving License

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Brief Description
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