Resume - Majoring in Business Management, I have extensive knowledge of Transportation an...

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Resume #69226

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Majoring in Business Management, I possess a very successful track record of a wide variety of work experiences. I am a skilful individual, with a strong foundation of transportation, logistics, operations management, customer service, and management training. I have extensive knowledge of Transportation and Fleet Budget Management, Canadian and U.S. Customs Requirements, Broker Clearance Procedures and International Shipping Requirements for Consolidated and Bonded Freight.

MAJOR ACCADEMIC ACHIEVEMENTS

* Business Administration Marketing Diploma, Sheridan College
* GCE O'Level Certificate in Business, Cambridge University, England (4 O'Levels)
* CXC O'Level Certificate in Business, Caribbean Examination Council (3 O'Levels)
* Ontario Secondary School Diploma
* Situational Leadership - Centre for Leadership Studies
* Total Quality Management Training (TQM).
* Solid Experience with Microsoft Office (Word, Excel), AS 400, Access

EDUCATION

1999-1999 Management Studies, RPS University, Chicago IL
1995-1998 Business Administration Marketing, Sheridan College, Brampton ON
1992-1994 Business Law, Woodlands Secondary School, Mississauga ON
1987-1992 Business Program CXC O'Levels, ASJA Boys College, San Fernando, Trinidad, West Indies

EMPLOYMENT

Nov 2007 – Present Manager, Transportation and Fleet, HD Supply Canada Inc
* All duties of Transportation Specialist
* Manage 13 Fleet drivers, dispatcher and Transportation Specialist
* Cut Freight Spend by $250k in first month
* Acquired Freight Shop and Transportation Management Software (Logicor) which will result in a reduction in freight cost as a % of sales
* Acquired alternative carrier for same day orders which will see a reduction in cost by 10%
* Manages Enterprise Freight Budget of over $9 mil.
* Manages all aspects and contracts for imports and exports
* Audited imports for HD Supply FM and recovered $55K
* Exploring Fleet Management Software acquisition

Nov 2005 – Present Transportation/Logistics Specialist, Home Depot Supply/HD Supply Canada Inc
* Manages and maintains 3rd party vendor quality and relationships for HD Supply.
* Negotiates Rates and maintains carrier/vendor contracts.
* Created spreadsheets to track and monitor carrier freight costs.
* Managed carrier spend and transportation budget.
* Created presentations to report freight expenditure to management.
* Assists merchants, buyers, CSRs and other departments, with logistics issues such as freight analysis, carrier partnerships, cost structures, and freight terms.
* Managing the Customs Clearance Process and maintains the relationship with HD Supply's customs broker – R A Farrow.
* Develop and implement new Distribution programs and initiatives for HD Supply:
- Project Manager for combining the Dedicated Fleet of Litemor and HD Supply to maximize deliveries, decrease costs by decreasing driver drive time, decrease delivery areas and fuel.
- Project Manager for Implementing new and existing carriers for the new Calgary DC, and the Transportation I.T. work involved.
- Developed Plan for combining all delivery vans for Litemor, SESCO, Brafasco and HD Supply for the new Toronto DC in 2007.
* Manage Equipment Leasing, Rentals, Maintenance, Fuel Cost/Cards, Driver Phones and Driver Uniforms.
* Sourced new carriers in order to reduce freight costs:
- Negotiated rates with PCL Freight and Day and Ross for LTL service.
- Negotiated contract with NATIONEX for reducing costs with fragile freight and special handling items, (as opposed to Purolator).
* Audit freight invoices to maintain carrier integrity.
* Developed Freight calculations matrices to be used by departments such as Customer Service and the DC to calculate Freight Charge backs to customers.
* Project Manager for identifying and calculating Freight Charges into areas where the carrier has identified as "Beyond Points". This includes the Northern Territories. These extra charges were then charged to the customer to decrease carrier spend.
* Source carriers for special projects.
* Worked with different teams on projects and provided logistics recommendations on new branch openings and freight pricing in new catalogue launch.

Aug 2004 – Aug 2005 Customs Manager, Drakkar Human Resources / Manitoulin Transport
* Managing the Customs Help Department including 6 employees.
* Knowledge of LTL Cross border Clearances, Consolidated Shipment Clearances and Procedures, PAPS Entries regulations, PARS Entries/Clearance Procedure and Requirements, Border Clearance, T&E and IT Bonded Shipment Procedures and Requirements.
* Helped create Policy and Procedures Manuals for each position in the Customs Department.
* Created Customs reference binders/material for company use.
* Keeping up-to-date with new CCRA and US Customs regulations and ensuring that the company is in compliance with all AMPS regulations.
* Making sure all US runs leave on time. Increasing on-time service for both Imports and Exports.
* Solving all problems which arise at the Port of Entry and Port of Exit.
* Using the CAFES2D program to create Bonds for shipments destined to countries outside the U.S. Experienced in HS Tariff Code Classifications.

Jan 2004 – Aug 2004 Transportation Supervisor, National Grocers / Loblaws Companies
* Strategic planning of fleet operations within Ontario.
* Management of fleet staff, conducting disciplinary/performance interviews, maintaining drivers files.
* Management of on duty Dispatcher, Boardman, and Clerical Staff.
* Ensuring compliance with MTO requirements and regulations, maintenance of fleet equipment, and the tracking and investigations of driver hours and route details.
* Customer Service duties (telephone).

2001-2003 International Service Manager & Goreway BW Sufferance Warehouse Manager, FedEx Ground (ISO 9001-2000 certified)
* Managed the International Customs Department. Worked very closely with US and Canada Customs from an Operation perspective.
* Managed the Customer Service Department within the International Customs Department, consisting of 7 dedicated clerks.
* Knowledge of LTL Cross border Clearances, Consolidated Shipment Clearances and Procedures, PARS Entries/Clearance Procedure and Requirements, Border Clearance, Bonded Shipment Procedures and Requirements.
* Took a key role in the strategic planning of run times vs. clearance times vs. on-time service.
* Managed the BW Sufferance Warehouse for Port 480 – Brampton. Here, I worked closely with the CCRA on bonded shipments clearances, conducting inspections on restricted goods/shipments arriving at my Port, and the seizing and moving of said restricted goods.
* Conducted bi-weekly meetings with the CCRA. Built and maintained productive relationships with various U.S. and Canadian Brokers. Followed up on Customs Tracers, prepared appeal letters and the payment of penalties.
* Performed Sales calls with Accounts Reps. to maintain existing customer satisfaction/relations and to acquire new accounts.
* Duties also included Customer Service, Employee Performance Reviews, Payroll, and Administrative Customs Clearances duties (export and import).

1998 - 2001 Operations Service Manager, FedEx Ground
Coordination of both the Day and Twilight Sorts. Supervision of at approx. 20 individuals on the sortation system including loaders, unloaders, data entry personnel and shunt drivers. Knowledge of conveyor sortation systems, data entry, payroll, maintaining and updating of personnel files, conducting motivational meetings, creating and applying programs designed to boost productivity, efficiency and employee morale.

1995 - 1998 Linehaul Coordinator, P/T Operations Coordinator, Package Handler, FedEx Ground
Overseeing all dispatches from the hub. Conducted Driver Road Tests, Set up Drug Scans, maintained driver logs, worked with the MTO on obtaining license information, payroll, driver files and maintained road violations files.

REFERENCES

References will be furnished upon request.

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