Resume - Business Analyst for some 15 years in the IT industry

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Resume #70056

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PRIVATE AND CONFIDENTIAL

Date of Birth 22.02.63
Nationality British
Marital Status Single

Personal History, Brief
Presently I am living in Frankfurt Germany I have been here for 8 years. My knowledge of Finance is high as I have been a business Analayst for the last 10 years, although I have been in finance for some 20 years. I have as you can see worked for the most illustrious banks in London and in Germany; I also speak German and in-depth knowledge of German management.
As one can see quite evidently, I have worked for the best financial institutions in London over a sizable period of time. The experience that I have gained from such illustrious names is immense, most as been in the very intense environment of trading FX; Credit Derivates and Fixed income. Liaison driven fields between both national and international clients.
The roles I have played are extremely diverse as well, I worked my way thought the back office in the early 80s and then pursued my goals for the front office which is were I found myself in IT.
My experience in IT is as a business analyst, working in some of the most hectic and pressurised environments one could imagine. I feel at ease working under my own intuition, which usually produces striking results, this can only be done with a sound knowledge of the business, a sense of humour and a love of business.

Personal Profile.
I suppose I would say that there is no doubt that I am extremely creative, I think this is a bonus in today's ever-changing work place. I am creative in almost ever aspect of my life whether that be in Investment banking, IT, international news and advents (to which I write my own column on a regular basis) or in my private life (Painting and prompting my works world wide).
I am also a direct man both in speech and personality, I feel my time is valuable and that of my clients too so it is of the essence that I come to the point quickly, and in a diplomatic manner as well.
I have always taken my job beyond the responsibilities that is expected from me, one could argue the point that this is not needed but from a personal point of view the work place would be an extremely boring place if we did only what we were ask for. I think one should bring new ideas, where needed, and try and improve ones work place whether it be big or small.
I have always communicated with all levels of responsibility whether it is the Vorstand (Directors) or on a lower level, it is important here to keep communication clear, straight and to the point as to not invite in any misconceptions.

I do pursues a very funny, witty, frank sense of humour I think one must, the work place can be a strenuous place and especially in Investment banking so humour does help to relive the stress.
I am a leader, I do invite the words '' try, lets have a go,'' to my dinner table on a regular basis

I am an avid reader of world events and news, I love it, and I suppose it is a passion along with my painting too. I feel I cannot live my life and not really know what going on outside my door. Here too I am a great lover of Physics, Physical is misinterpreted, it's not hard, it's all about observation and I feel that was good business is about observation and delivery, nothing more nothing less.

A strong passion with world news, and along with the Oil and Gas industry, which is at, present a highly exciting environment to be a player in.

Strong leadership qualities, with, a sense of ''conviction''

COMPETENCIES
* Strong ability to communicate technical knowledge to non-technical colleagues Providing ongoing system support and maintenance after a solution has been implemented
* Strong oral and written communication skills.
* Ability to communicate effectively with internal clients and team members to enable the delivery of new functions quickly and effectively
* Ability to quickly understand new topics and the ability to clearly communicate the requirements.
* Demonstrated ability to be creative in a dynamic fast paced environment
Ability to prioritise work assignments in a dead line oriented role
Self-initiator that can execute responsibilities with minimal supervision
* I posses the ability to collect, analyze and present data in a clear and concise format, utilizing charts and graphs as appropriate.
* Ability to approach problems with a sense of ownership, enthusiasm and innovation
* Exceptional problem solving, analytical and organizational skills.
* Demonstrated ability to provide superior customer service.
* I am exremely good at gathering, researching, analyzing and preparing reports.I compile and analyze and write reports I have both excellent organizational and communication skills both verbal and written with ability to work both independently and within a team.
* Identify and proactively analyse problems (This includes root cause analysis to identify patterns and initiate process or system solutions that prevent the problem from reoccurring.)
* Experience working with complex database structures
- Experience with SQL
* I was responsible to facilitate upstream business discussions to understand client "pain point''(our clients most vital business and technical issues, i.e. the FX TRADERS, Credit Derivates and Fixed Income).
* Integrated, responsive, on demand business solutions and services that help our clients. Transform their businesses and deliver bottom-line business value.

BEHAVOIOR CHARACTITSICS

* Excellent verbal and written communication skills. Ability to design, document and storyboard
* Excellent analytical skills combined with a creative and strategic mindset.( I orignally studied Graphic Design and Marketing and won the world famous D&AD Award)
* The ability to forsee markets and capitalise on them.
* I am able to demliver an argument in a fair and just manner in order to gain the head start.
* A strong sense of creativity.
* I realise that no matter how good a product is it cannot '' weather well'' in a market place with out customer support, and, that would be sustainable customer support.
* Mastery of the variables that need to be managed in all business environments to foresee and harness problems that lay ahead
* Identify and proactively analyse problems (This includes root cause analysis to identify patterns and initiate process or system solutions that prevent the problem from reoccurring.)
* **Continually evaluate the critical system processes/procedures for inefficiencies.
Provide extensive product information and advice to customers on the best use of the company products and suitability for their environment
* Our engagements for our clients (Traders and Salespersons) were the reliable analyse of Supply Chain Strategy, Product Life Cycle, functional teams with Analyst to analyse supply chain

Personal aims and ambitions.
I really would start with my experience in Customer service in Investment banking, whether it was related to IT or my dealings with international clients. I realise that no matter how good a product is it cannot '' weather well'' in a market place with out customer support, and, that would be sustainable customer support.
Well researched and ''rounded'' client support is easy in terms of understanding what your client wants, what ever other services a company can supply to a company come secondary, its important to supply the basics and then build.
I have immense experience in Design and marketing and it is clear that digital marketing is taking a large pace forward at a formidably acceleration as people want ''information at hand'' fast where ever they may be at any given time. So to this, I would say its important for me to see my future position not just as a title but as a person that gives titles to opportunities and really must look at a far wider perspective of our given position if we are to stay worthy to the company. Really in a nutshell use very given talent, expertise one has to go forward, and to survive.

CAREERS AND ACHIEVEMENTS
2005-Present

Since leaving Dresdner (which was a mutual agreement) I have focused my energy and talent on Business, my Painting, designing, both fashion and jewellery.
The Arts, painting has been a big part of my life and creativity too, as I mentioned earlier I am creative in Banking, business or Art.

I have been busy promoting and marketing my works on the European scene, the UK and in The US, to which I have been successful in landing an exhibition in Indianapolis this year. The marketing can be hard as one is up against and extremely high amount of competition what wins over competition is the quality of one s works and I feel my works are of a high degree and worthy of the world stage.
I have also been busy designing men's coats and waist jackets along with jewellery.

Above all I have encompassed all of my passions and talents whether that be Business, Painting, Designing, Marketing and produced results in placing my works on the world market, to which I loved every minute.

My web sites http://darrenrockford.ehoh.net FINE ART:
http://darrenrockford.web.fc2.com Graphics

I have also had the time to learn more German, which is also a passion of mine.

Dresdner Investment Bank
Frankfurt am Main
Oct 1999-2005

Position held. Business Analyst. Front Office Trading.

Environment overview.
FX TRADING, CREDIT DERIVATEIS AND FIXED INCOME trading floor.
Supporting the stars trading system and risk management system. Stars is a derivatives trading system handling predominantly Swaps Futures and options. Liaison is with clients from London, New York, Singapore and Tokyo. Request on support are with the running and the advice in terms of training for the traders and salespeople.

Position Support of the Bloomberg system.

The support on the Bloomberg system would involve all physical set up in the system and the telephone inquiries relating to the system. The main areas of support were to the Front office that would be the traders and salespeople. I would also cover any support for Tokyo and New York.

* User Support---
* Develops a solid understanding of BO administrative data/business processes
* Helps end users modify existing reports or build new ones
* Provides quick response and solutions to user requests
* Facilitates end-user understanding of available data and BO reports.

* Provide second line support of critical daily issues that have an impact on the business

* This would involve complete cover of the setting up of Bloomberg trading books.

* The complete cover of the setting up all Salespeople with the system.

* The complete cover of setting up of all Traders within the system.

* ZBII Datebase.The ZBII database is the Dresdner front office main database supplying data to London, New York and Tokyo.
* The replication of all data relating to the data that was set up in Bloomberg, this had to be replicated into the ZBII database, this would also involve setting up of all sales people, traders, trading books and trading departments.

* Support of limited query running via info maker to support front office queries.
* Handling of the Reject tool interface between Bloomberg and the ZBII Database

CAREER & ACHIVEMENTS
Chase Manhattan Bank Nov 97 – 99

Position, Systems and Database development within Fixed Income

Systems development within the company system of ISIS (International Securities information System) ran from AS400. Problems within their database on fixed income products, especially FRNs had existed for several months putting server pressure on their accounting system CIS and on the AIR Accrued interest reconciliation system.

Overview of responsibilities.
* Updating of asset standing data, i.e. coupon values of floating rate notes, Treasury notes and straight bonds.
* Some problems arose while updating the above due to CUPID feed from ISMA into the company system.
* The main responsibility was to check the information coming from CUPID; this was done by a series of small but productive projects. Once the results of the project had been analysed it was then my responsibly to produce an alternative system which would feed their database with a far more effective information service.

The main areas of concern were.
* Coupon value, event dates, general standing data on the products.
* The matching program, common critical fields and translation of the information between ISIS and CUPID.
* Cross correlation of information form CUPID with Bloomberg and Euro Clear.
* Creating reports on the status of the projects and the progress of checking the system error codes and analysing their reasons.
* Investigating new areas of the database and the way it was presented to the user so that the information given could be better utilised.
* Contacting information suppliers such as Bloomberg and Reuters to evaluate their services and make recommendations on future purchase.
* I interviews different departments users of the ISIS system to ascertain areas of problems for the user. I then presented analysed reports to my superior and to system programmers so that solutions could be made to the system.

Implementation and Testing
* Implementation, running and testing of Open Bloomberg System with ISIS database.
* Writing of query reports for the system to locate any faults and suggest functional enhancements.
* User Acceptance testing UAT and subsequent reports creation on system faults.
* Testing Open Bloomberg's Y2000 compliance and compliance testing between Bloomberg and ISIS.

Bankers Trust Jul 97-Nov 97
4 a Appold st
London

Position Eurobond Systems, Gloss Set up and testing

Bankers Trust Gloss project had undertaken a survey of all counter parties to determine their standard settlement instructions, 800 counterparts had to be contacted worldwide for their settlement information for all fixed income products.
Once we had received the information an excel spreadsheet had been designed to contain the input of results from the standard settlement instructions survey, Gloss would pull direct from the instructions.
Within Gloss the counter parties instructions and addresses information had to be set up, i.e. Euro Clear, Cedal or Domestic settlement instructions.
Parallel running of Gloss along side existing systems took place and the daily handling of failed trades within the spills and severage lines had to be investigated. Constant liaison with the traders and counterparts ensured accurate reporting back into the system.

H.S.B.C Investment Management. Feb 97-Jul 97
6 Bevis marks
London

The role of the section was to support the operation of the IMS system.

* Maintenance of the static and periodic data held on the system.
* Updating of pricing information from IDC, Bloomberg and DataStream.
* Exchange rates, interest rates update daily.
* Manual input of yields UK, Europe, US and the Far East.
* Setting up of stocks on IMS system.
* System used, Bloomberg, Reuters, DataStream and IMS.

NAT WEST CAPITAL MARKETS (Traders support) Jan 97-Feb97 Holiday cover
153 Bishopsgate
London

Position US Front office traders/ Sales support

* Responsible for the back up to the US dealers and salesman on the fixed income and the US equity – trading desk.
* Daily call over (booking) of trades down to the US stock exchange in New York, these trades would be DTC. Stocks. Daily booking of trades on DOT trading system (Designated order trading system).
* All trades would have to be entered on to Access and confirmations sent to counter parties.
* If a salesman had traded a stock that had not been traded before it had to be set up on the database.
* Running overnight sheets, these sheets are important as they show the US traders in NY what trades have been executed.
* Adding of new clients onto the company system.

ING BARINGS sept 96-Jan 97
60London wall.
London

Position Euro bonds System/ Bloomberg Administration.

* Loading of trades onto Bloomberg system.
* Opening of accounts on Bloomberg.
* Setting up of securities on Bloomberg.
* Setting up of trading books.
* Liaison with traders and directors on the trading floor.
* Liaison with the New York and Hong Kong office.
* All work was undertaken within the fixed income desk.
* Pricing of FRNs (Floating Rate Notes) and update of these products onto the company system.
* Most of my responsibility was to Mr Peter King, my superior. Work was given one a work on your own basis, which was enjoyable to work under my own initiative to produce results.

Hill Samuel Investment bank Oct94- sept 96

DATA PROCESSING / PRICING:

* The primary responsibility of the Department was to supply and back up information given to Fund Managers in relation to pricing (historical). Additional duties included.
* Supplying Hill Samuels clients with this information.
* Supplying data with regards to its classification and description.
* Collate daily input of prices at close of business on the last working day. These were taken from Bloomberg. Reuters and Extel.
* Updating spread sheets of external prices for Hill Samuel clients.
* Maintenance / production and ongoing monitoring of price sources to reduce manual pricing.
* Due to merger between Hill Samuel and Lloyds, liaison between both companies outside brokers had to be reinstated and news brokers approached. Usual business with UK and International brokers was to value coupon and factors rates with adjustable rate mortgage bonds, acid back and Canadian and US bonds.
* Liaison with Fund Managers with updated progress on the above.
* Loading trades onto the system with regards to prices, stock classification, i.e. which industrial sector it occupies and stock description.

HOARE GOVETT Jan 93 Aug 94

Corporate Share Dealing Support.

* Providing back up for sales team and supported dealing and shares side of trading.
* Daily responsibilities include the settling of transfers, physical lodgement of stock via the Stock Exchange, checking of stocks, handling of direct certification requests via registrars, i.e. probates, power of attorneys, court of protection orders, marriage and death certificates, daily liaison administration and delivery, position keeping on sold stock account and input on stock status.
*

SMITH NEW COURT Feb 88-Jan 93

Traders/ Economic research assistant.

Selection of daily news events from Reuters, DataStream, and FT. From this I obtained structured five publications each month called '' Asia Stats''. They were based on main economic events in the month. These were allocated to 1500 clients' worldwide.
I updated monthly statistical tables on five economies, US, Japan, Hong, Kong, Singapore, Malaysia and Thailand with information obtained from government departments ´, publications and database.
Reports were made directly with the economist and analyst with analysts and interpretation of financial results giving indicators in order to provide key input and advice.

QUINN Partnership Creative Communications Jan 85 Feb 88

Position Graphic Designer.

Working on packaging and corporate identity projects with blue chip companies. Creating strong client liaison with both present and prospective clients.

Systems used.

Bloomberg ISIS DOT (US trading system. IMS
Info Pac Microsoft Word DataStream AS400
Reuters Excel Extel Gloss

FURTHER EDUCATION AND QUALIFAICATIONS

1983-1985 East London University
HND Graphic Design.
Professional Award, D&AD Award Designers and Art Directors award

1980-1983 Havering Technical College
City and Guilds in Mechanical Engineering.
A levels
Art.
O levels 5 All Grade C and above.

Euro clear Access Stars

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