Resume - Microsoft Certified Systems Administrator Messaging with 10+ years of experience

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Resume #32335

CONTACT INFORMATION:
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SHORT PERSONAL PROFILE
I started with CTG as Helpdesk-employee after a short course as Application Manager. In time grown to become Senior Microsoft Specialist / System-administrator / Team lead. I am capable of quickly learning new products and using this knowledge in day to day work and examination.

In CTG I was offered to the customers as "Analytically very strong, with perfect 'personal skills'." After 9 years I decided I needed a new challenge and started working for Martinair as a Senior System Administrator

GENERAL EDUCATION
Gymnasium
TU Delft Air and space technology (not finished)

Technical education MCSA: Messaging on Microsoft Windows 2000
* Installing, configuring and administering Windows 2000 Professional
* Installing, configuring and administering Windows 2000 Server
* Installing, configuring and administering Exchange 2000 Server
* Installing, configuring and administering Exchange 2003 Server
* Managing a Microsoft Windows 2000 Network Environment

MCSE: NT3.51
* Networking Essentials
* Implementing and supporting Microsoft Windows NT3.51 Workstation
* Implementing and supporting Microsoft Windows NT3.51 Server
* Implementing and supporting Microsoft Windows 95
* Internetworking with Microsoft TCP/IP on Microsoft Windows NT 4.0
* Implementing and supporting Microsoft Internet Information Server 4.0

AMBI modules
* HE.0 Introduction Information Technology
* HE.1 Elementary Information Technology
* HE.2 Elementary Information Technology

ECABO: Training for IT-employee, specialization application-manager.

OTHER COURSES:
* Checkpoint VPN-1/Firewall-1 AI Management I
* Tivoli Management Framework (TM15)
* Tivoli Distributed Monitoring (TM18)
* Tivoli Enterprise Console (TM08)
* Talent Development Program – De Baak
* ITIL Essentials

LANGUAGE SKILLS
Dutch (mother tongue)
English (excellent)
German (reasonable)

KNOWLEDGE
Operating systems
Servers
Novell Netware 3.x/4.x/5.x/6.x
MS Windows NT/2000/2003 Server

Other
Network equipment OS
(switches, hubs, printers: 3com, hp)
AS/400 JD Edwards

Desktop
MS Windows 3.x/9x/NT/2000/XP
OS/2 warp

Data communication / networking Protocols
TCP/IP / IPX/SPX / NWIP

Topology
Ethernet / Token ring
Frame relay

Network Suppliers
AT&T global Network
MCI WorldCom

Firewall / VPN / Proxy
Nokia/Checkpoint Firewall
Volera Excelerator

Mail Servers
GroupWise 4.x 5.x
Lotus Notes 4.x 5.x 6.x
Exchange 5.5 / 2000 / 2003

Network & Workstation Management
Tivoli
Novell Zenworks for desktops
Remote Installation Service
SMS
SUS
Managewise
HP Systems Insight Manager
Citrix Metaframe
Softricity
Cisco Works
Big Brother
Advanced Host Monitor

Network analysis / debug tools
Cable testers
Novell Lanalyser

Backup Solutions
Arcserve Agents for Exchange, Novell, SQL.
CA Brightstor ArcServe
SQL backup
Msbackup
Tivoli Storage Manager

Remote control Applications & Tools
Terminal Services
PC/anywhere
Rconsole (ipx,ip)
Telnet
VNC

Web Servers / Applications
IIS
Netware portal services.
Groupwise webaccess.
Outlook webaccess.
HP webadmin

Telecom Systems
Meridian
Definity
Avaya Site Administration

Other
Instant Messenger

Programming / Scripting languages.
HTML
Dos Batch
Novell Login scripts.
VBScript

Database Systems
PC-LAN
Lotus Notes
MS SQL
Pervasive SQL
BTrieve

Desktop
Lotus Notes
MS Access
Remedy
Topdesk

Antivirus Solutions
McAfee workstation & Server
Cheyenne Inoculan workstation & server
Antigen antivirus for Exchange (Sophos & Inoculan engine)
Norton Antivirus.

Editorial / Configuration Software
Microsoft Office
Lotus Smartsuite
Project
Publisher
Visio
Wordperfect.
Adobe Acrobat

Graphical
Coreldraw
Paintshop pro

HTML / web
Frontpage

Desktop Utilities
Partition Magic
Norton utilities.
Diskkeeper for NT
Ghost for Windows and Netware.

Methods en Techniques
ITIL

WORK EXPERIENCE
August 2004 – Present Martinair Holland N.V.
Function
Senior System Administrator
Description
System administration of worldwide network consisting of Active Directory, >50 Windows 2000/2003 Servers, Citrix MetaFrame, Softricity, SMS, Cisco networking equipment.
2nd Line support (7x24).

March 1995 – July 2004 Rendeck (formerly CTG)

Function
1999 – 2004 Team leader
1997 – 2004 System-administrator
1997 – 2004 Network-administrator
1999 – 2004 Migration-specialist
1997 – 2004 Senior Microsoft specialist
1995 – 1997 Helpdesk-employee

Description
In 1995 with CTG started as helpdesk-employee on the internal helpdesk. Within that department grown to become team leader / system-administrator / network-administrator / Microsoft specialist.
In this period done multiple migrations in different functions, varying from employee to designer and participating lead.
From 2002, after the department was cancelled, I became available for detachment at customers in various functions.

Project-experience (Working for CTG)
2002 – 2004 Multiple customers (i.e. Purac, Martinair, Qualitech)
Function
System Administrator
Migration specialist
Microsoft specialist
Network specialist

IT infrastructure LAN, WAN, Windows 9x/NT/XP-workstations, Windows NT/2000/2003 Servers, Citrix Metaframe, Exchange 5.5/2000, Softricity, Novell 4/5/6-servers

Work details
Management of Active Directory
Management of Windows NT/2000/2003 Servers
Management of Exchange 5.5/2000
Management of Citrix Metaframe
Problem solving for workstations and servers
Writing of documentation for IT-department and users
Supporting users (2nd Line)
Installing and configuring new workstations
Migration of user-accounts and data (Incl. rights en profiles)
Installing and configuring of Netware servers
Management of NDS
Management-report development
Installing and configuring new software or new versions of software
Installation / Upgrade Novell-servers
Coaching of junior staff

Jun 1995 - 2002 CTG Europe B.V.
Function
Team leader
System-administrator
Senior Microsoft specialist
Helpdesk-employee

IT infrastructure
PC-WAN, Windows-workstations, Novell en Windows-servers,

Work details
Management of servers and workstations in the CTG Europe WAN..
Leader support-team
Management-reporting
Installation & configuration of OS, applications and mailsystems
Training users
Supporting users with hardware- and software problems
Installing and configuring of new workstations
Installing and configuring new software or new versions of software on servers and workstations.
Planning, installing en configuring of network (Ethernet, Tokenring, IPX, TCP/IP, Hubs, Switches)
Hardware and software upgrades of servers en mail-systems
Migration from Windows 3.x to Windows 95
Planning, design and migration from Windows 95 to Windows 2000 Professional
Migration from Lotus Notes Mail to GroupWise 4
Planning, design and migration from GroupWise to Exchange 2000
Planning, design and migration from NetWare 5 to Windows 2000 Server
Planning and recommendation of hardware-replacements
Purchasing hardware and software
Implementation and management of proxy-server
Coordination, planning executing multiple office-moves
Writing documentation for IT-department and users
Management Definity phone-systems
Implementation and management antivirus-policy
Testing and comparing of new hardware and software

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