Resume - Human Resource, Employee Relations, Recruitment, Corporate Social Responsibility...

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Resume #67054

CONTACT INFORMATION:
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Career Objective

To deliver value to the organisation with the help of skills & competencies acquired through academics & experience in the field, while augmenting my skill set through experience, I would also like to be a part of an organisation that demands professionalism, passion, lateral thinking and team leadership.

Snap Shot

„| Experienced in HR & Admin activities at Green-field factory set-up
„| Vigilant on ensuring harmonious employer-associate-employee relations
„| Well versed with the matrix and complete cycle of Recruitment (preferred mode is Headhunting with a combination of other sources)
„| Fully conversant with Trainings and basic requirements of Corporate Social Responsibility
„| Social Audits as per the requirement of the International Buyer's Code of Conduct, Human Rights norms, ILO norms related to the workmen and Ethical Trading Initiative & SA8000 guidelines, at the same time compliance of the federal labour legislations in India
„| Need assessment studies & Mid-Term Evaluation applying SWOT Analysis & Participatory techniques
„| Induction programmes and Performance Management (Participatory & scaled)

PROFESSIONAL QUALIFICATION

Master's Degree in Human Resource Management (1996 ¡V 98), Jamia University, New Delhi
Bachelor's Degree with Hons in Geography (1993 ¡V 96)

PRESENT EMPLOYMENT

Since October 2007 working with IDS InfoTech Ltd as Asst. Mgr ¡V Employee Relations/ PDG
Its an IT/ITES organisation having specialized services in Medical Transcription and other BPO/ KPO business interests located at Mohali/ Chandigarh, Punjab.

Key Result Areas

Employee Relation
* Employee engagement initiatives, employee communications, grievance handling, internal customer satisfaction.
* Maintain appropriate contact with employees to stay abreast of concerns and address employee issues. Create mechanisms to address grievances and to increase their participation in making organization a better workplace.
* Analyses of employee productivity reports and take corrective actions for employee engagement initiatives and thereby improving the productivity.
* Drive employee communication initiatives to ensure openness and collaboration.
* Implementing HR policies and procedure and ensure effectiveness and efficiency in policy execution
* Responsible for ER initiatives in collaboration with operations/HR Partners, HR MIS, maintenance of personnel records/files, safety initiatives, employee headcount, attendance, absenteeism, disciplinary procedures, counseling, contract management and vendor management to facilitate a healthy employee management relations
* Coming up with creative Employee engagement initiatives to keep employees at all level engaged, motivated and committed to the organization
* Time office management along with the support staff in the department.
Recruitment & Development activities
* Manpower planning, talent acquisition and retention initiatives as per the need of the business for Medical Transcription/ web-based obtainment & attainment/ MSDS & other IT based support functions
* Compensation & benefit, employment contract negotiation with new joinee/ permanent employees.
* Management of employment status, performance appraisals, promotion & reward system, training need analysis in close co-ordination with Corp HR and operation's team.
Other
* HRIS, electronic Employee Database Management, compiling and presenting human capital related reports on monthly basis to senior management team for strategic decisions
* Management and coordination for admin related activities at the unit
* Vendor identification and opening of initial dialogue with them for further strengthening of vendor database for local purchase.

March 2007 ¡V October 2007 Reckitt Benckiser (India) Ltd, as Officer HR
Joined organization at their Green-filed project in Uttrakhand Excise benefit zone. Investment turnover was around 70 corers in the first phase.
Notable contribution o Vigilant on the harmonious employee¡Vemployer relation as-well-as better relations with associates of the organization at the factory location o Setting up process and control on Labour contractor engagement and supervision on daily/ monthly basis for the implementation of the same o Compliances of the applicable Labour enactments & their provisions related to the Contract Labour engagement/ Factories Act/ Social Security etc.
o Instrumental in setting up HR systems and to ensure their smooth implementation o HR reporting on monthly basis to the corporate team for further strategizing policies for a Green-field unit. (MIS/Manufacturing/HR update)
o Involved in Recruitment & selection of first/second line production and maintenance team on fixed term contract basis ( approx no will be around 250 ) and induction of the newly inducted employee at the unit (SOP). They are either diploma engineers or ITI's.
o Planned structured training and on-job skill development program for them.
o Guiding and controlling employee relation activities for those workmen.
o Responsible for smooth functioning of Admin activities at the project stage and later after getting into the commercial production related to Transport/ Security/ Vendor development/ Pantry etc.
o Coordinating with Safety/Health/Envt. Team on daily basis as to improve, introduce and control of EHS systems.
o Engaged in completion of remaining parts of the project and coordination with the civil/ project vendors for timely successful completion of the infrastructure related jobs

EMPLOYMENT HISTORY

January 2003 ¡V February 2007 Chitra Consultant Services, Executive Search, HR Sourcing & Solution organization

ACCOMPLISHMENTS

o Successfully done HR Mapping for the clients for various plant based and corporate based positions in IT/ITES, FMCG, Lubricant, Liquor, Financial sector.
o Successfully worked on diversified positions and closed them in minimum time span.
o Achieved maximum success rate on positions (at all levels) for consumer product, liquor, & lubricant clients (process industry).
o Handled leading clients in FMCG (Reckitt Benckiser, Brittannia, ITC), Lubricant (Castrol), Liquor (SAB Miller) & IT/ Financial (SAP India/ GE Money/ Treasury) industry

October 2002 ¡V October 2003 with Nymph India Impex, as HR & Corporate Compliance Coordinator. It's a garment manufacturing export house dealing with the West & Central Europe Clients with employee strength of approx 80.

Key Result Area o Developed the CSR standards as per the guidelines provided by various International Buyers, ETI/ SA8000
o Training of Supervisory staff on CSR issues o Developed Performance Management System for the Executives o Recruitment of production staff (Cutter/Tailors/& supporting staff)

March 2001 ¡V June 2002 associated with Association for Stimulating Know-how (ASK), Training and Capacity Building consultant for social development issues and corporate compliance training and audits, as Programme Officer.

Key Result Areas o Social Audits for International Buyers (garment/ apparel/ handicraft) at their vendors/ manufacturer in NCR/ Central & Western India in a team of 3 specialists (was responsible to audit documents related to Personnel & HR i.e. social security measures (PF/ESI/Wage regulations/ Bonus), recruitment norms, personnel policy, IR/ ER history, compliance of labour legislations, health & safety measures, compensation benefit, welfare activities etc.)
o Conduct worker interviews and interaction sessions as part of social audits o Correction programmes & Training workshops to develop and implement CSR systems o Need based assessment studies for national & international social development/ welfare agencies o Mid Term evaluation of the programmes on behalf of funding agencies and voluntary evaluation of the activities of implementing agency o Documentation and presentation of the assignments handled with inputs on corrective measures for improvement to the clients

Notable Contributions o Successfully conducted social audits followed by correction programmes for as many as 15 vendor organization, representing US & West European Buyers at various locations in North/Central/& Western India o Conducted mid-term evaluation of comprehensive community development programmes in Himachal Pradesh, Uttar Pradesh & Delhi using SWOT Analysis & participatory techniques in combination of other social research methodologies o Independently conducted Impact assessment study on Enviro-Social conditions of Bichhdri in Udaipur o Conducted Situation/ Need based assessment studies for community development agencies

August 1998 ¡V March 2001, served Service Civil International-India (SCI-India), an International capacity building and social development organization committed to the restoration of the culture of Peace and International Integrity, as Coordinator (Prog & Admin)

Key Result Areas o Co-ordinate with the field programme office at 3 locations in India o Co-ordinate Recruitment & placement of national & international volunteers and staff at the partner agencies o Induction programme for the local/ international volunteers o Performance Management of workers/ volunteers and to take corrective measures on future programmes of the National Secretariat in close co-ordination with International office o Day-to-day administration of the National Secretariat and liaison with Govt. officials & departments
Achievements
* Developed Performance Management system for volunteers/ workers with open ended questions and rating scale of the programme

INTERNSHIP TRAININGS

Eight weeks of Industrial training at INDO Kopp limited, Noida, 8weeks Industrial training with the corporate center of NTPC in final year. The course is said to be complete after two-month of post degree Industrial training. This I did at Containers Corporation of India Limited (CONCOR) at its corporate office New Delhi.
„X Undertook a project on "Late coming and Absenteeism" in the first year of the curriculum. Handled a short-term project on "Man power turnover." Did a study on "Leadership Style /Behavior" at the middle management level.
„X The other significant areas during the training period were functions of Personnel and administration at plant level, and the compliance of applicable labour laws, exit interviews, manpower planning, company policies on promotion and transfers and performance management. Assisted the Assistant Personnel manager in recruitment and selection process. Besides that, the past and present Industrial Relations scenario of the corporation was also studied at CONCOR.

WORKSHOPS ATTENDED

„X In-house workshop on Employee Orientation by Dr. GP Rao
„X Managing Contract Labour organized by AIMA facilitated by Mr. MR Gera & Michael Dias
„X In-house workshop on "Responsibilities of a HR professional in Ethical Business Operations" by Ms. Monica Moga
„X In-house training workshop on Corporate Compliance and Social Audits at ASK

STRENGTHS

ƒá Strong analytical skills
ƒá Good Interpersonal skills
ƒá Perform well in pressure situation
ƒá Quick learner

LANGUAGES KNOWN
English, Hindi, & Urdu

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