Resume - Management, business, trading, oil and gas, adminstration, HR, petrolium

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Resume #70890

CONTACT INFORMATION:
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Date of birth 22.04.1980
Nationality Azerbaijani

EDUCATION

1997 - 2001 Nakhchivan Private University: Advanced Degree in English Language

04-2001 – 05-2001 Indiana, Purdue University Calumet, USA: Introduction to Business,
Fundamentals of International Marketing, Financial Management, Accounting Standards

2001 - 2004 Kyiv - Ukraine, two years studies at Andrews University (USA), International Development Programs: Master of Sciences in Administration, Global & Community Economics

09-2004 – 10-2004 Central Asian Productivity and Research Center, Western Springs, ILLINOIS, USA: Management, Entrepreneurship Development, Destination Management, Banking & Finance (Practicum at Smith Barney, Federal Reserve Bank, Chicago and Old Kent Bank, Western Springs, Illinois,)

EXPERIENCE

01-03-2006 – Present Cross Caspian Oil & Gas Logistics LLC, Baku
Contractual and Customer Relations Specialist/Variance Controller
* Investigate customer complaints and concerns, forward the information to the appropriate departmental division, and tracks follow-up with staff to ensure resolution. Update department management on major issues.
* Provide information, guidance, and assistance to customers on their questions and concerns about contractual processes.
* Make recommendations to the Customer Relations team and management on needed changes to policies and procedures to improve service delivery.
* Analyze issues and concerns also review client contracts and recommends innovative solutions including in time problem solving.
* Demonstrate continuous efforts to improve operations, decrease turnaround times, streamline work process, and work cooperatively and jointly to provide quality seamless customer service.
* Prepare correspondence, management reports, client reports and assist in preparing daily reports.
* Intake function for legal support requests for contract negotiation from delivery/business teams.
* Tracking of negotiation status of each client contract.
* Liaise with appropriate government structures for smooth operations.

17-10-2005 – 28-02-2006 AZERSUN Holding, Baku:
Research Specialist/Assistant to Company President
* Assisted to Company President in management related issues of the 16 companies in the Holding.
* Served as a Research Specialist for Company's various branches.
* Translated necessary Company documents.
* Assisted to Company President in various programmatic and administrative issues.
* Assisted with various financial and accounting issues.
* Liaised with Government and Private Structures.

01-2005 – 13-10-2005 USDA funded ADRA Azerbaijan Nakhchivan Agriculture Program:
Logistics Coordinator/Assistant to Director
* Supervised logistics.
* Managed and tracked operations and logistics of Agriculture program.
* Assisted in preparation of reports, assessments, and other materials as required by donors.
* Project translation as in necessary.
* Helped facilitate training and logistics management assistance for staff.
* Prepared monthly monitoring logistics related reports.
* Active member of the project Management Team Committee.
* Supervised Project drivers and other project staff for effective operations of program.
* Assisted Program Director in overall Program & Financial Management.

31-01-2005 – 28-02.2005 EngenderHealth USA, Baku Office: Consultant
Helped to establish the Company in Azerbaijan.

05-2003–13-10-2005 "NATIG" LLC Travel & Translation Company:
Business Development Manager (Secondary job), Nakhchivan city

05-2002 – 01-2005 USAID funded ADRA Azerbaijan Nakhchivan Health Development Program:
Bilingual Logistics Coordinator/Government Affairs Officer
* Supervised logistics.
* Managed and tracked operations and logistics of Mobile Health Units (MHU) and Village Health Posts (VHP).
* Quality control and tracking forms in warehouse.
* Managing non-building maintenance and repairs of VHPs.
* Assisted in preparation of reports, assessments, and other materials as required by donors.
* Project translation and supervised Health program translators.
* Helped facilitate training and logistics management assistance for staff.
* Managed, coordinated and facilitated computer training of Health Program Staff.
* Participated productively in project strategic planning, direction, scheduling, monitoring and evaluation.
* Liaised with a Ministry of Health, Cabinet of Ministers, Parliament and other government agencies to ensure close collaboration at all levels of program implementation, including other ADRA Azerbaijan/Nakhchivan programs.
* Prepared monthly monitoring logistics related reports.
* Responsible for Environmental Health Program, coordinating health technical staff.
* Active member of the project Management Team Committee.
* Served as an interim accountant.
* Supervised Project guards, Project drivers, and accountant for the programme.
* Assisted Program Director in overall Program & Financial Management.

01-2002 – 04-2002 USAID funded ADRA Azerbaijan, Nakhchivan Health Development Program
Translator & Interpreter, Editor
* Edited all documents produced and disseminated by Program.
* Assisted as translator and Interpreter with building capacity of office staff in computer skills and between the English and Azerbaijani.
* Worked with Information/Education/Communication Officer to ensure all Program publications meet required standards salary payment.
* Assisted in producing Program documents in English and Azerbaijani
* Languages.
* Served as government liaison for Program.
* Planed and organized all necessary survey questionnaires and interviews.
* Assisted Project Director in management of all project activities.

06-2000 – 12-2001 USAID funded ADRA Azerbaijan, Nakhchivan Health Development Program.
Translator & Interpreter
* Translated and transcribed documents between the English and Azerbaijani.
* Interpreter between Azerbaijani and English speaking people.
* Responsible for the Environmental matters including program logistics,
Procurement organizing necessary questionnaires and interviews.
* Assisted Project Director in management of all project activities.

01-2000 – 06-2001 ADRA Azerbaijan, Nakhchivan Administrative Committee
Translator & Interpreter
* Translation between the English and Azerbaijani.
* Performed various duties as assigned by the members of Administrative
Committee for the effective management of all projects (Food Security,
Health, Agriculture, and Micro-Enterprise Programs).

12-1999 –12-1999 USAID funded ADRA Azerbaijan, Nakhchivan Health Assistance Program
Translator & Interpreter

09-1999 –11-1999 USDA funded ADRA Azerbaijan, Nakhchivan Food Security Program
Translator & Interpreter

07-1999 –09-1999 USAID funded ADRA Azerbaijan, Nakhchivan Primary Health Care Program
Translator & Interpreter

COMPUTER SKILLS

Excel, Word, PowerPoint, Graphic Design Programs, SPSS

LANGUAGE

Azeri: Fluent in writing and oral
English: Fluent in writing and oral
Turkish: Fluent in writing and oral
Russian: Intermediate in writing and oral

TRAINING COURSES / CERTIFICATES

05, 07 - 2001 Mercy Corps International, Baku Azerbaijan: Twice - on Environmental Issues

02-2002 ADRA in partnership with Mercy Corps, Nakhchivan: Community Development

05-2002 ADRA in partnership with Purdue University Calumet, Nakhchivan: Team Building

07-2003 USAID – MCI: Performance Management Planning

AFFILIATIONS

05-2001 "Challenges in the economic development of Nakhchivan"
Nakhchivan's Ambassador USA edition, Hammond, Indiana
09-2001 "Risks in starting new business"
Nakhchivan's Ambassador USA edition, Hammond, Indiana
02-2002 "Micro credit and Nakhchivan"
Nakhchivan's Ambassador USA edition, Hammond, Indiana
07-2003 "Challenges in Community Development Interventions"
Central Asian Productivity and Research Center, Western Springs, Illinois

HONOUR & AWARDS

Azerbaijan Coordinator - Central Asian Productivity & Research Center, Hammond, Indiana USA: 01.12.2007 – Present

Chairman - Young Entrepreneurs Society - CAPRC, USA and NATIG LLC, Nakhchivan AR, Azerbaijan

Adviser - Central Asian Productivity & Research Center, Hammond, Indiana USA, 2001-Present

Official Translator - World Junior & Girls Chess Championship, Nakhchivan AR, Azerbaijan.

HOBBIES

Hiking, music, business, news

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