Resume - Objective: To gain professional experience and apply my knowledge on the IT and ...

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Resume #73394

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WORK EXPERIENCE

2008 July - Present
Intermediate Support Representative / IBM Canada Ltd., Toronto, Canada
> Deal directly with US customers via inbound communication
> Help clients resolve issues and answer questions about PC technical problems
> Provide remote assistance about Outlook e-mail accounts
> Report and document calls using ticketing tools

2007 May - October
Bilingual Technical Support Representative (Gr/Eng) / OTE S.A., Greece
> Identify and resolve technical problems over the phone
> Answer requests or inquiries concerning services, products and equipment
> Retrieve and update customer's database record in a timely fashion
> Provide telephone support to remote users about dial-up and adsl connections

2006 April - November
IT & Network Engineer / OTE S.A., Dept. of Management Information Systems Greece, 6-month Internship
> Collect and analyze telecommunication data and statistics, concerning performance indicators and network traffic workload information
> Create, prepare and distribute monthly reports on the performance
> Hardware and software technical support, regarding installation, configuration and maintenance
> Troubleshoot technical problems related to PCs, software, peripherals, and computer network issues
> Disseminate technical information to peers

2004 October - 2007 April
IT Systems Support Technician / Standardization Honey Company "Dina's Honey" Greece, On call services
> Software installation and maintenance, configuration and troubleshooting of PCs, peripherals and software
> Providing personnel training & advice on technological issues

EDUCATION

2008 March BSc, Technological Educational Institute of Crete, Greece
Department of Applied Informatics and Multimedia
> Thesis Supervisor: Bitsaki M., University of Crete
> Thesis Title: Pricing Schemes for Mobile Services supported by Third Generation Cellular Networks (UMTS)
Assessed by International Credential Assessment Services of Canada (ICAS) as equivalent to a Bachelor's degree in a similar field awarded by a recognized University in Ontario

TECHNICAL SKILLS

> Operating Systems:
MS-DOS, Windows-98/2000/XP/Vista, Citrix Metaframe Access Suite
> Programming Languages:
Assembly, C++, Matlab, Visual Basic, Java, Html
> Networks Knowledge: Network hardware architecture (topologies, LANs, WANs, MANs), network software architecture (layers and protocols, OSI/TCP, Internet standards), network design, implementation and performance, 3G cellular systems, UMTS technologies, architecture and protocols

> Packages / Tools: ICS Telecoms (Cellular networks design tool), Comnet III, GIS Arc7, Pspice (digital circuit design), Microsoft Visio, IBM Lotus Notes, IBM Lotus Instant Messaging (Sametime), Adobe Acrobat Professional, Active Directory, Adobe Photoshop, Image Pro Plus 4.5, Macromedia Director, MS-Office, Outlook

LANGUAGES

> English:First Certificate in English, University of Cambridge, August '97 (Fluent)
> German: Zentrale Mittelstufenprüfung, Goethe Institut, August '97 (Basic)
> Greek: Mother tongue

ACADEMIC PROJECTS

> Wireless Communications: Third Generation Cellular Systems, 2007
> Data Networks: Computer Network Planning for Companies, 2006
> Mobile Communications: Planning a GSM mobile network, using ICS Telecoms, 2006
> Digital Image Processing: Designed an algorithm to trace the boundary of an object in a digital image, using Matlab and Image Pro, 2005
> Computer Networks: Computer Network Planning using Comnet III, 2005
> Geographic Information Systems: GIS Applications in wireless networks, 2004

FIELDS OF INTEREST

Wireless networks, Mobile Communications, Mobility Management, 3G Systems, Network Pricing – Economics, Efficient bandwidth allocation

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Brief Description

With a Master degree in Remote Sensing and GIS, Bachelor degree in Information Technology, as well as 5 years of working period, I have programming experience in ESRI ArcView, ArcSDE, ArcIMS, ArcObjects, ESRI ArcGIS Server (.NET), ERDAS, MapServer, MapGuide

Petroleum Technician

Accounts Professional having 5.8 years of an experience.

Searching for a job as an Accounts Assistant

Experienced in Procurement, Supply & Engineering Management

Chemical Engineer. 2 years experience in minerals refinery and processing plant with BhpBilliton Nickel West - Australia. Responsible in production on day to day basis. Familiar with pumping, mass and energy balance, hydromettalurgy, ball mills, hydrocyclones, Hysys, LNG, Gas sweetening process.

Capable of using computer MS Office, Outlook, Ellipse System, Oracle,. Understand Sox for Supply Chain, Able to Write and Speak English, able to work as a team

Graduated from Memorial University of Newfoundland(2007) with Bachelor of Computer Science degree. Skills include SAP R/3 4.6 and 4.7, Oracle9i, Java, SQL, PL/SQL, MS-Access

Professional bilingual Engineer with, mining, constuction, and maintenance experience

Detail oriented Geologist with QA, consulting, and lab experience. Strong team player, self-motivated, and fast learner. Work well with minimal supervision and guidance.

Cost Engineering / Schedule development and control, Estimating, perfect computer knowledge (programming level). AACEI member. English, Russian, Japanese languages knowledge. 7 years of working experience. Degree in international business administration.

Production Manager with BS in Mechanical Engineering and 8 years of experience in CNC Machine Shops, QC, QHSE, Planning, Inventory Control, Cost Control, Budgeting, ERP (Great Plains), Pro / E, AutoCAD. Good experience in factories start ups. CPIM (Certified in Production and Inventory Management).

Industrial Electrician 20 yrs. experience in automated industries. PLC, instrumentation, construction, commissioning and maintenance / troubleshooting

I have excellent administration and communication skills, quick learned and trustworthy

Senior project planner schedule with 12 years heavy industry and construction projects experience ,professional in using MS Project,Primavera P3&P5,MS office,CMMS systema like SAP R/3 , Maximo. Strong technical background , project management and cost control, contract and claim adminstration

Process Metallurgist with a strong academic background. Seeking career prospects in metallurgical processing, mineral resources (ferrous metals, base metals, precious and rare metals), process improvement and optimization, research and development, project management, process-business analysis

I am an M.Tech in Energy Technology and M.Sc in Chemistry. Have Experience Non Conventional Energy Field. Well aware of Electrochemical Power Sources like Fuel Cell, Battery etc. Basic computer skills including language C, C++, Matlab etc.

I believe my experience in organization, projects and maintenance in the world largest methanol - petrochemical production site and other experience in foreign trade can help in implementation of your company's highest production, organisational and marketing standards.

Management , strategic management , marketing +EXPERIENCED PAINTER !!!

IT & Technical Facility Project Manager, Systems / Application Design, Development, Deployment, and Integration Manager - Data Centers, Contact/Call Centers, Hospitals, Renewable Energy Sources and Systems, "Green" Engineering/Construction, Clean Energy Technology, Energy Managment Systems / BAS

Heavy Equipment mechanic looking for a challenge and rotating shifts

Responsibilities include the supervision of teams involved with the installation, repair and maintenance of Wellhead's, Xmas Tree Valves and associated pressure control equipment within the Oil & Gas industry.

Project Manager, Plant Technical Manager, Interface Engineering Coordinator, Pre-commissioning Engineer, Commissioning Engineer, Start-up Engineer, Process Engineer, Chemical Engineer

B.E CHEMICAL with 2 yrs experience in Project

Leadership & teamwork, work organization, Ability for learning any new software

Established track record with 6 years of experience in helping organizations to efficiently use their networks; ensuring that the design of an organization's computer site allows all of the components, including computers, the network, and software, to fit together and work properly.

Technical Writer/ Instructional Designer

Sdw

International Safety / Risk Professional available for fulltime or contract employment.

Occupational Health Safety & Environmental Practitioner, Post Gruate Cert. in OHS&E Management

departmental administration work, sales coordination, tender preparation, individual material costing. B.Sc. (Maths), Certificate and Diploma in Computers

Hving nearly 8 years experience in the continuous Petrochemical, Fertilizer plants and

HSE ENGINEER AND SUPERVISOR

Doctorate of Chiropractic Medicine, B.S. Anatomy & Physiology, B.S. Health & Wellness w/ toxicology minor, 112 of 120 hrs towards B.S. Biology/Analytical Chemistry Degree

Livelink Administrator, Causeway Collboration Administrator

B.E in Mining Engineering (1999-2003) from National Institute of Technology Karnataka, Surathkal (formerly KREC, Surathkal) DEEMED UNIVERSITY with 58.5% aggregate.

First Class Honours as a Master of Geology from the University of Leeds. I am now interested in pursuing a career in the mining industry. I am hardworking, a team player, able to work in hostile environments and have developed outstanding time management skills.

Geologist - Planning - Production - Development - Drilling - etc.

Maintenance Technician

Experienced CAD-GIS Professional/Consultant with years of experience in Autodesk design softwares such as AutoCAD, Civil 3D, Map 3D, MapGuide Enterprise and Raster Design.

I have the qualifications and experience you are seeking. I am certified as a Journeyman Refrigeration Mechanic, Journeyman Electrician, and Controls Technician. My experience includes over 17 years in construction and service of mechanical systems.

Comupter And Office applications, Microsoft word proficiency,Good analytical skills

Experience in EDP (Electronic Data Processing) for 2 year, Knowledge of System and Networking, I can learn the work easily in any industry ,any job regarding my Exp.

geological,geotechnical and hydroegeologiacl investigations

Objective: To gain professional experience and apply my knowledge on the IT and Telecommunication

Computer literate, adaptable, hard working,

Environmental Geological Scientist

Technical Writer / Editor and Proposal Writer

Five-year experience in metallurgical projects from the Gold and Nickel industry. Two-year plant and pilot plant experience. Speak, read and write English and Chinese (Mandarin). Familiar with pressure leaching at high temperature.

I am a mechanical engineer (B.E) having 7 years of experience in erection, commissioning, operation and maintenance of power plant equipments

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