Resume - Technical Writer/ Instructional Designer

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Resume #75099

CONTACT INFORMATION:
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Objective:

To work in an organization where professional growth as well as personal development is a key objective and use my best skills to contribute fruitfully towards them.

Professional Summary:

* Technical writer, content development and instructional design professional with 1+ years of experience into service sectors
* As freelance consultant, trained artisans in handicrafts for 15+years
* A competent professional in design and development of instructional content, including writing and editing; self-paced tutorials; user manuals, installation and technical guides; Release Notes; online help; UI support documents; revision of existing training programs

Personal Details:

Date of Birth: 10th July, 1970
Sex: Female
Marital Status: Single Mother
Nationality: Indian
Languages spoken: English, Hindi, Kannada, Tamil & Spanish

Academic Qualifications:

* At present pursuing MBA from IGNOU
* Certificate Course in Instructional Design from Symbiosis Centre for Distance Learning, Pune, (2005 - 2005)
* PG Diploma in Mass Communication and Journalism from Karnataka State Open University ( 2003 - 2004)
* Diploma in Systems Management, NIIT Bangalore (1991 - 1992)
* Bachelor of commerce from Sheshadripuram College of Commerce, Bangalore University (1988 - 1991)

Core Competence:

Have experience of working on development with in-house Training function in

* Classroom tutor led training

* Worked on structured instructional design methodology

* Web based training

* eLearning (CBT/TBT/multimedia)

* Knowledge and application of instructional design and learning theories based on the audience profile

* Work experience in development of documentation contents (technically complex subject matter)

* Experience in managing schedules and deliverables

* Knowledge of authoring tools such as FrameMaker, Robohelp, and graphic tools such as SnagIt, Visio

* Working knowledge of online help products

* Ability to function in fast paced environment

* Ability to multi-task several assignments

Technical Skills:

Operating System

Languages

Packages/ Tools
Windows 2000, Windows NT 4.0, Windows 95/98, MicroSoft Office package

COBOL,

Dbase III+, FrameMaker, Robohelp, Adobe Acrobat, SnagIt, VISIO

Employment History:

1. Company: Tally Solutions Pvt. Ltd., Bangalore
Designation: Technical Writer/ Instructional Designer
Duration: January 2007 ¡V Till Date
Reporting to: Manager, Documentation

Key areas handled

ƒæ Development of documents for products, Training manuals, Self-paced Tutorials, Online Help, Release Notes, Installation and Technical Guides, CBT, WBT, User Manuals

Achievements

ƒæ Independent handling of web based online help for Channel Partner Network
ƒæ Manuals for product installations and UI support documents

2. Company: N.Ranga Rao & Sons, Mysore
Designation: Consultant ¡V Sourcing & Packaging
Duration: May 2004 ¡V Jan 2007
Reporting to: General Manager, Production

Key areas handled

ƒæ Sourcing, Vendor management, Quality Checks/ Assurance, Design Development, NPD, Market Research, Marketing

Achievements

ƒæ New Product Development from conception of idea to final packaging/ marketing in the fragrance industry
ƒæ Sourcing and development of new innovative packaging material and design drawn from natural sources
ƒæ Established permanent vendor supply links

3. Company: Self Employed
Designation: Freelance Trainer
Duration: July 1997¡VMarch 2004

Key areas handled

ƒæ Content development, training, job orders

Achievements

ƒæ Handled training sessions for the age group 6years through 50years
ƒæ Developed innovative teaching techniques and learning material
ƒæ Imparted training in a wide range of subjects

Hobbies:

Trained in various handicrafts, had been training women and children in the same for more than 15 years; conducted workshops, demonstrations, etc.

Skate for relaxation and go on regular treks.

Personal Traits:

* Motivating and leading the team to achieve the target

* Team builder, effective communicator and relationship building for smooth transition

* Hard and smart work, perfection and confidence in handling any given situation

* Take initiative and complete the task

* Analyze, plan, and execute the assignments in time

* Adopt problem solving techniques

References: Will be provided on request

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