Resume - A result oriented postgraduate in Business Administration, in possession of exce...

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Resume #86590

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Date of birth: 04-10-1983
Marital status: Single
Visa status: Father's sponsorship

EDUCATION

* Jan 2006 – March 2008 Masters Business Administration – American Heritage University (USA).
Specialization: International Business.
Project: Understanding and monitoring the revenue generation in the airline industry. A project with Emirates Airlines
* June 2001- June 2004 Bachelors in Computer Science, M.S Ramaiah, Bangalore University.
* Secretarial Course, Nadia Institute.

WORK EXPERIENCE

February 2008- Till Present: HR Associate-Benefits & Compensation KBR
Job Experience: Human Resources & Administration
Departments: Human Resource, SAP system (System Application & Products)
* Provides general support to the Human Resources (HR) team regarding the daily administration of the HR function.
* Processing all HR transactions/admin (New hires, Rehires, Promotions, Salary change, Demotions, LOA, International transfers).
* Including several or all of the following: staffing, training, employee relations, regulatory compliance, international and other HR administrative functions by data integrity.
* Processes personnel actions in Human Resources Information System (HRIS) and ensures data integrity is maintained.
* Developing and maintaining personnel record systems in accordance with current legislation.
* Generally performs routine administrative functions such as typing, filing, coding, sorting, and/or verification.
* Assists Employees in resolving taxes, payroll and benefit issues, and banking details.
* Acts as liaison to Employees regarding their tax forms, relating to IRS(Internal Revenue Service)
* Administers company benefits programs to ensure fair and equitable treatment for all members. Ensures timely response to member questions and problem solving regarding benefits.
* Work closely with the Senior HR Benefits Partner to manage the Aetna process and ensure that all coverage offers are dispatched accurately within a timely manner and with the relevant appendices
* Enrolls employees benefit plans through Aetna Package & taking out deductions and making sure that wage attachments are administered in SAP.
* Ensures data recovery, maintenance, data integrity through formulations and monitoring of policies, procedures and standards relating to database management.
* Running SAP reports and analyzing data, collaborating with Payroll SAP and Organizational Info SAP team.
* Streamlining/reviewing/setting up process surrounding HR Administration.
* Under general supervision, assists in the administration of various employee benefit plans by performing duties such as analysis of data and issues, educating employees or Human Resources staff members on employee benefit matters, maintaining applicable records, preparing documents appropriate for implementing benefit coverage, providing benefits orientation, and processing status changes.

November 2005 – February 2008 Sales Rapid Operator, Emirates Airlines
Job Experience: Finance & Insurance. Revenue Accounting
Departments: VK Airlines/Olympic Airlines & Cargo division/Cyprus airways
South African Airways/Malaysian Airlines.
* Daily validation of sales report. Ensure that it correctly compares to the batch header data system.
* Reconcile on a regular basis the Sales, Interline, and Revenue related clearing accounts to ensure that accounts reflect the correct and realistic balances
* Preparation of transaction details (primary & secondary) accurately. To ensure that system data is readily available for fares and proration processes
* Achievement of daily target outputs. The data is vital for generating revenue information for senior management.
* Customer oriented Team work, Initiative and commitment to Achieve, Attention to detail and quality, organizing for results.
* Supervision of the department's attendance records, overtime claims. Verify such claims where necessary, ensure overtime claims are processed and forwarded to Salary Department for payment.
* Plan and co-ordinate incoming and outgoing courier dispatches on a daily basis and exercise detailed care to dispatch document is accurately prepared to enable prompt delivery to user dept/courier company. Maintain suitable records of such transactions on a daily basis.
* Maintain a register for duplicate awb's and missing awb's and follow it up with OA on a
Daily basis and ensure Sales is booked for the same.
* Organizes systematic filing of all claims, payment vouchers, journal vouchers, memos and reconciliation statements to be made easy for retrieval at short notice.
* Monitor call volumes and back office paper work to ensure adequate staffing and productivity to reach set standards.
* Ensure that set volume targets are achieved within prescribed within time limits & contribute to total area achievement.
* Ensure all communications and interactions meet the Emirates Quality Standards
* Verify, Facilitate, calculate, control and check on a day to day basis various types of transactions
* Escalate incidents/enquiries and follow them to conclusion

June 2005-October 2005 Office Administrator, Al-Tayer Motors
Job Experience: Administration
Al-Tayer is a group of diversified companies operating in the UAE. Deals with European and American automobile manufacturers such as Land Rover and Rover in Dubai and Northern Emirates as well as Jaguar, Ford, Lincoln, Ferrari and Maserati across the UAE.
* Provide all necessary secretarial and office support to the Company Manager from handling calls. Drafting / word processing letters, faxing etc., to liaising on Manager's behalf with suppliers and customers.
* Provide typing support to others in the department vis-à-vis their official letters, memos etc.
* Prepare LPO's, invoices and standard letters for inquiries and ordering of stock.
* Compile the sales reports submitted by the Manager and transcribe them for Company Manager.
* Manage all internal & external communications. Liaise with head office and route all applications, requests etc from staff to central HR.
* Handle in-house and external mail collection, distribution and dispatch.
* Arrange Meetings
* Ensure efficient and courteous answering of telephone calls and provide necessary information and guidance to the caller and make telephone calls on behalf of the staff when required.
* Liaise with other on administration matters.
* General correspondence and memos as and when required including independent correspondence on secretarial discretion.

KEY STRENGTHS

I.T Skills
* Strong working knowledge of MS-Office, particularly with MS- Excel and HR module of SAP 4.7.

Leadership

* Self-starter and have a positive approach towards work and life.
* Keep updated on all aspects through attendance of in-house training on latest EK ticketing disciplines to accurately interpret
* Fully conversant with the activities of the organization. Volunteered to liaise effectively with senior executives and external contacts on behalf of the Manager

Teamwork

* Task Focus: Organizing Work, Problem Solving, Decision Making
* Working With Others:Feedback & Coaching
* Communications:Sharing Information, Communicating Clearly, Asking Questions, Listening
Achievements
* Certification of achieving targets at required time for SA airways & MH airways

References:

To be furnished upon requests

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