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Resume #14093

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OBJECTIVE: Business support position in a dynamic manufacturing, technical service, materials management, Maintenance Management or advanced technology organization using ERP Applications.

EDUCATION (Ain Shams University)
1988 - Graduated Bachelor of Engineering (Electrical Power Generation)

EXPERIENCE
2001 -2004 Qatar Electricity & water Company, Qatar - Doha
Business Analyst
Roles
- Identified & implemented systems & processes to meet the needs of the Business Department.
- Support Development of area, site & unit procedures, processes, plans & strategies Integration with staff during change process (including being part of a team to develop a "Transition Plan")
- During my work I have used many BA methodologies – problem solving, financial analysis, performance analysis, process improvement etc. Which involved using many tools.
Key Tasks
- Sharing as member from QEWC with Qatar Steel Company team to follow up the implementation of Oracle Manuf. Project as business analyst for Distribution modules(eAM, Inventory and Purchase) and touch with other module to support Maintenance activities until finish from future business process for these modules
- Manage Distribution Modules of Oracle ERP ("inventory & Purchase")
- Perform evaluation and Link between eAM module (Business Process & Technical) and current business before go to implement this module with upgrade cycle (Oracle 11.5.9)
- Preparation of RFP & Tender document for CMMS Application
- Working as focal point with Business Area to enhancement and develop Business process in distribution Modules by applied the following topic
-Min-Max Plan
-Applied Call of Order (Blanket Agreement for Consumable items
-Matched between Item and Direct supplier to save the Time
-Training for end user
- Working as member from team to implement automated material Cycle
- Worked with Planning & Maintenance Departments to analyze failure trends for Plant Assets & Inventory Consumption patterns.
- As a member of Enterprise Solutions Team – Guide, train & support business departments on Oracle Applications (ERP).
- Implemented other Key Business Applications for the organization from concept stage to System handover eg. Shareholder System & Access Control Systems Monitoring Performance Standards & reporting performance to management
- Analysis of information to identify trends, identify improvements, ascertain resource requirements & involvement in projects from problem identification to problems solving to implementation of proposals/recommendations
- Monitoring Inventory End of Month activity to ensure transactions are being managed, analysis of variances to determine reasons for variances & reporting/advising management on this information
- Extensive experience in development and running informational queries using the Quest tool, SQLPlus.

2000 – 2001 FuTech Company Cairo - Egypt
Business & Technical Consultant
Roles
IT responsibility
- Identified & implemented systems & processes to meet the needs of the Futech Costumer.
- Pre-Sales Support for Computerized Maintenance Management System (CMMS)
- Team Leader for team of 10 engineers and IT Staff.
- Working as Member of Project Plan Team.
- Providing the Required Training for Futech Costumer
- Supervise the Implementation task of CMMS
- Handling all CMMS Data Base Installation & Tuning the Data Base Schema
- Applying Application Quality Assurance
- Providing the Administration Activities for CMMS Application, operating system & Data Base Engine.
- Provide Technical Assit for Implementation Team to cover Customer Requirement.
- Provide detailed functional and technical documentation.
- Provide reports as per specifications.
- Provide after delivery support.
- General support for reporting requirements within Futech
- Analyzes customer business requirements and application objectives.
- Develop configuration design, estimates, functional and technical specifications to meet customer needs.
- Assists with providing clients with technology solutions.
- Works with appropriate managers to develop and deploy applications in client/server or web environments.
- Participate in design, coding and testing of custom reports.
- Facilitate clients through a requirement discovery process, prototype and document requirements.

Business Responsibility
- Define & Support the following Maintenance Business Process Requirement (Work management, Asset management, Inventory management, Purchasing management, Preventive maintenance, Integrate between maintenance types (PM, PDM, Etc), Integrate between process system and CMMS to update the Running hours of equipment)
- Define the analysis reports depend on Customer Requirement.
- Define KPI's as guided by Top Management.

Major Projects
Working as Team leader to implement CMMS at Following Organizations:
- Khalda Proterolum Company
- Gasco Company.
- Blue Circle (Alex. Cement Company)
- General Proterolum Company
- Egyptian Maintenance Company.
- Assuit Refinery

1998 – 2000 ACT Cairo - Egypt
Senior system Engineer
Key Tasks
- Demonstrate CMMS product as part of Pre-Sales Activity.
- Support Customers of CMMS
- Gap analysis activities as part of CMMS Implementation Methodology & customize the system as per Customer requirement
- Follow up the implementation plan as a Team Leader:
- Hardware Configuration
- Client / Server Software Installation & Configuration
- Training Maintenance staff to work on CMMS
- Follow up the data gathering of essential information (seed data) to populate CMMS Database.
- Setup Security template for all user groups
- Customize & Implement CMMS as per agreed Terms of Reference with Customer.

1990 – 1998 Gulf of Suez Petroleum Company Red Sea - Egypt
Planning Engineer & Section Head
Role
- Operation and management of the Computerized Maintenance Management System (CMMS) which is based on the LAN running under NOVELL NetWare.
Key Tasks
- Managed team of 10 Employee.
- Participating in the implementation of maintenance general plan covering the largest operation in the company.
- Monitoring, analysis and reporting of Maintenance business Process
- Cost Control
- Putting estimate cost for maintenance operation(with Maintenance Staff)
- Follow up the cost of maintenance operation
- Focus on the major cost and study these area to control and found the problem (out of estimate cost)
- Compare between actual and estimate cost monthly
- Issued annual report cover all cost of maintenance with full statistic (for equipment and location and system of operation)
- Analyze the maintenance data to evaluate machine performance.
- Prepare planning schedules for needed projects.
- Prepare Analysis cost report for all rotating equipment.
- Cost analysis report for actual material issued for equipment
- Cost analysis of labor cost
- Cost analysis of spare part in warehouse.
- Supporting any Maintenance user for any emergency request.
- Make comparison study between various kind of equipment.
- Prepare Failure analysis report for major problem.
- Prepare periodic evaluation report for all daily equipment activity.
- Report on variances between Planning Maintenance & Production.
- CMMS Super user responsibility (Focal Point):
- Establishing a Maintenance Plan and Schedule (preventive maintenance programs for all equipment according to the vendor recommendations)..
- Establishing Shutdown plan with Maintenance Staff for all majorhaul activity.
- Establishing job plan procedures ( Estimate Material, Estimate Labor And operations step with duration time)
- Failure code generation and failure analysis(prepare failure analysis report for major problem)
- Equipment coding
- Record all maintenance activities using the CMMS software (work order for all type of maintenance "planning maintenance(Preventive maintenance and corrective maintenance) and enplaning maintenance (emergency maintenance)"
- IT Responsibility
- Networking Administrator (Novall 4.1)
- Database adminsistrator for SQLBASE Database
- Creating and Maintain all CMMS user
- Prepare Annual Requirement for Maintenance Department
- Working as Focal Point from Maintenance to support maintenance user (More than 100 PC)
- Working with My team as Help desk

PROFESSIONAL SKILLS
- Effective planning and organizational skills including interacting with people, from upper management through hourly workers at various technical levels.
- Self-starter, capable of working with minimal direction in meeting established priorities
- Comprehensive knowledge of industrial practices including systems, quality control, materials management, safety, plus terms and specifications.
- Experienced Business Analyst & Technical Consultant with 12 years of extensive experience in Computerization Maintenance Management system Domain.
- Experienced as business Analyst with 3 years in ERP Application (Oracle Inventory, Purchasing and eAM).
- Lead a team of dedicated people to successfully implement CMMS at number of client installations ranging from Oil & Gas, Utility and Cement industries.
- Ability to work independently under general direction, and supervise many separate projects concurrently.

SOFTWARE PROFICIENCY
- MS Word, MS Excel, MS PowerPoint, MS Project, MS Access, Vision.
- Experienced developer in and user of Crystal Report, SQR, SQL

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