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PROFILE

A successful, achievement - oriented, pro-active team manager with excellent
Interpersonal skills. Extensive experience in service-related industries that has
Lead to exceptional quality service and customer satisfaction. Demonstrated
Ability to meet deadlines and control costs, thus achieving efficient management
And increased bottom-line results.

PERSONAL DETAILS

Marital Status: Married. Two adult children.        

Health:     Excellent    

    
EMPLOYMENT HISTORY


Current -        Victorian Art Centre    Visitor Service Officer
1998-1999        Das Distribution    Business Development Manager
1996-1998        Hi-Trans Express    Victorian Sales Manager
1973-1996        TNT Ltd        Head Office. Development Manager
            TNT- International    International Trade Development Manager     
            TNT - Road Express    Divisional Manager
            TNT - Bulkships    Marketing / Trade Manager
TNT - Montan        Chartering / Agency Manager
            TNT - Rudders    Customs Law /Forwarding Sales Manager
            TNT – Intercontinental Victorian Sales Manager
            TNT - Seafast        Victorian Manager


EDUCATION


Secondary School

1969        Year 12            Portland High School    



FURTHER EDUCATION

1985 Diploma Shipping & Transport
1989 Diploma Business Studies
1990 Diploma Social Studies



DEMONSTRATED ABILITIES



Skill Profile

Management, Confident, Logical        Sea /Air / Land, Export, Import, Sales
Self-Motivated                Results orientated, Problem solving
Creditability, Integrity                Teamwork, Customer service, Reporting
Disciplined                Project Development, Setting priorities
Efficient, Decisive                Delegating, Leadership
Presentation skills, Communication        Forecasting, Staff training
Resourceful, Fair, Dedicated                Negotiation, Mediating
Business Development                New Trades, Acquisition


Leadership Attributes

Motivated and capable of motivating others, setting developmental climate.
Articulate, clear and direct communicator, and prepared to listen.
Consultative, open to encouraging dialogue, innovation and creating learning
Opportunities.
Approachable, open minded, accessible, composed, straightforward
A good team player and good at team building
A strong sense of direction, at ease with corporate priorities, and "big picture "
Imperatives
Good contacts, knowledge, networks and empathy with the business.

Business Achievements:

1973 -Commencing and completing as a TNT- Trainee Manager over a 3 year period covering

Basic accounting practise            Establishment of sale budgets
Weekly and monthly Sale Analysis Office administration procedures
Interviewing / hiring office staff        Establishment of yearly budgets
Branch office reporting procedures        Monitor / action staff requirements
Profit & Loss statement / Analysis        Business correspondence
Customer service procedures            Re-act to Customer requirements
Logistical reasoning                statistical reporting


1977 - 1982 - TNT - BULKSHIPS

Appointment to Marketing / Sales Manager - Victoria ( Container / Bulk Shipping)

During this appointment I was responsible the continuing development of container trade and Chartering arrangements for bulk vessels on long-term and voyage charters to BHP, CRA and other Corporate customers.
By nature of the position I was required to be informed of Marine / Customs law, therefore undertook to study and successfully sit for the Diploma of Shipping and Transport.

Within the 3 years I gained valuable experience in International trade covering areas such as legal documentation, Freight calculations, method of freight payments, logistics of the overall container / NVOCC trades, detail to contract requirements, customer expectations.
Due to changes within Bulkships and in line with my development I was then moved to:


1983 - 1985 - TNT - MONTAN


Sales Manager - Ship Brokers / Charterers Agents

My main responsibility was the securing of bulk and project cargoes from exporters / Importers and placement of the freight with oversea Ship owner, to which we would receive, set commissions.
Of many contracts secured the main contract was the 5 million-dollar ship management contract of chartered vessels on behalf of Hamersley Iron.

This position allowed me to have and develop corporate contacts, which proved to be very valuable to me, and still continues.



1985 - 1989 - TNT- RUDDERS - Customs Brokers / Freight Forwarders

Sales Manager

At the time this particular division was unprofitable my brief as Sales Manager was to make the necessary adjustments and return it to profitability.
Over a period, current contracts were honoured, but then renegotiated to ensure more profitable returns. On completion of an approved business strategic plan, a number of staff were transferred or put off. A sales team with a new direction was appointed.
Within 12 months TNT- Rudders returned too regular profit and staff increased.
In respect to my sales effort I obtained on average 150 / 160 new clients per year with a return of total yearly revenue figure of 3 million dollars.

During this appointment I obtained my Diploma of Business / Marketing studies


1989 - 1990 - TNT- Seafast         - Freight Forwarding / Sea /Air Transport

At Management's instruction undertook the position of Divisional Manager to start and develop a new division namely TNT - SEAFAST International.

On completion of a business development plan, I used TNT's overseas connections and appointed forwarding agents. Then using my own connections and the group's national client base I established an immediate clientele, thus also creating cash flow in order to appoint sales and administration staff, whom I obtained from other divisions, thus having the company knowledge / training for maximum result.
Within 18 months the Seafast was established and profitable. A new Divisional Manager was appointed from within.
My large account obtained was the Kraft Foods export account, revenue wise approximately around 3 million dollars to the TNT Group.


1991 - 1996    TNT - INTERNATIONAL -     Overseas projects

Development Manager

This particular department was set-up by TNT head office as a confidential business unit to investigate new international opportunities by way of mergers or acquisition. As Development Manager my first task was to investigate and prepare a feasibility paper within 3 months for the setting up of freight forwarding operations in Japan. The paper was completed within the time limitation, with the conclusion it would be feasible under a merger arrangement of mutual benefit with the share opinions at a later stage.

On acceptance by management it was decided it would require myself to transfer to Japan to represent our interests and implement planned strategy but with flexibility as required at the time
Over a period of 18 months the Company not only became well established in freight forwarding, but in other areas of domestic transportation, distribution and courier services.
During my period I was able to establish an excellent network of corporate contacts, and apart from other successful contracts enabled me to secure a massive contract with the Japanese Government in conjunction with Nisso Iwai, Mitsui, Mitsubishi and Kobe Steel. The project under a scheme named the Sunshine consortium, called for an investment of $700 million to establish a pilot plant in the Latrobe Valley (Morwell) Victoria in order to obtain technology of changing coal to oil, all construction material was to be supplied ex Japan.
After extended negotiations I obtained on by half of TNT the Transport logistic contract for all matters covering movements to Australia. The project covered all fascist of Land / Sea / Air Transportation.
Due to the size of the transportation content (20 million dollars) and effort required to successfully carry out the logistics I transferred back to Melbourne.
The contract went on successfully for 5 years and returned to the TNT Group around 15% net profit margin.
The project was important to TNT in many other ways in that brought all divisions together, each giving expertise in their own area, it also in the eyes of international logistics gave apart from myself TNT very valuable and needed experience.


1996 - 1998    HI - Trans Express         (National Road Carrier)

I was appointed as the first Victorian Sales Manager, the Company at this point had very little exposure in Melbourne and operated an adhoc road service in order to fulfill interstate client requirements, revenue was around $100,000 per month.
My responsibility was to immediately increase cash flow by way of reviewing current contracts, secure corporate clientele, company image and appropriate staffing.
Within six months of dramatic change revenue was more then doubled, whilst increasing the general freight volume, I was successfully in securing high paying Express freight.

On achieving a required level in all areas Hi - Trans management gave the go ahead to take the step and move into bigger terminal. The location for the terminal was researched by myself and accepted. It was the blue print for the success of Hi - Trans Express in Victoria
In 18 months of joining the Company when from sending three semis a day ex Melbourne to 17 semis per day to interstate destinations. Revenue when to $600,00O + per month.
The largest single contract, which I obtained during this time, was Woolworths, with a revenue figure of around $800,000 per year. I resigned from Hi -Trans Express to take up a Business Development position with DAS Distribution, on my behalf this was an error of judgment.



1998 - 2000

DAS Distribution          Storage and distribution services

Appointed as Business Development Manager to secure storage and distribution services.
Das Distribution was formerly the Federal Department of Administration Services and was sold by the Government to the Ausdoc Group.
On joining the Company I was very disappointed with the state and age of storage buildings and outdated equipment that when with it. Taking into account competitors state of the art facilities, and whilst some business was secured, I found it extremely difficult to sell or even to find alterative ideas to promote the services.
As stated it was an error in judgment on my behalf in joining this company.



2000 -2000

Undertook an 8-month Export Consultancy contract with Mitsui Trading pertaining to the export of coal. My main responsibility was the negotiation of Freight rates, Documentation, Vessel scheduling, Weekly financial reporting and final business strategy.


2001 - Current

Victorian Art Centre - Customer Services

References provided on request.

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