CONTACT INFORMATION:
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OBJECTIVE:
Collaborate with the company, where-in I can fully utilize my acquired experience and technical skills, in the field of cutting edge- technology, and aiming towards a mutual growth and development. And to further develop expertise in Instrumentation and Electronics, and Embedded hardware and successfully accomplish common organizational goals.
Date of Birth 15–10-1976
NATIONALITY INDIAN
EDUCATION:
Bachelor's Degree:
B.E in Instrumentation and Electronics,
Shree Siddaganga Institute of Technology, Tumkur,
Bangalore University, 4Year fulltime
DIPLOMA in Engineering:
DIPLOMA in Instrumentation Technology,
Nadgir Polytechnic, Bangalore,
Directorate of Technical Education, Karnataka, 3Year fulltime.
PROJECTS:
'METAL DETECTOR':
A handy device developed for the partial fulfillment of DIPLOMA, using Oscillators, rectifiers circuits, op-amps, etc, and tested successfully.
Technology:
Based on the principle of change in magnetic results in output, which can be modified and amplificated suitably to meet the needs.
Perspective:
To detect various type of metals, its presence a device, which can serve and meet the domestic, industrial, and defense application needs, it can be used to detect the metal and alloys and mainly can be used for security purpose, as it is a handy device and portable.
'AUTONOMOUS ROBOTIC VEHICLE':
An unmanned pre-programmed robotic vehicle to detect and negotiate its path, in remote areas, a project designed and developed for the partial fulfillment of the Bachelors Degree in Instrumentation and Electronics.
Technology:
Using the PIC16F877 Micro controller, which forms the brain of the device, being pre-programmed decides and control the action of the whole device based on the manipulations conducted internally by gathering the information's from sensors and different associated circuits.
Perspective:
Ability to gather information, Manipulate physical parameters those are remotely involved in some kind of research and experiments, to operate and measure in remote and hazardous environments, and also in defense applications for remote operations.
PROFILES HELD:
As Sr. Technical Support Representative, at Dell International Services, Bangalore was Responsible for providing technical resolutions to Dell Customers experiencing problems with Dell systems used as Desktop, network servers or multi-user hosts., workstations, and or experiencing problems related to software, hardware, or networking. Identify issues requiring fee-based support, and handle or escalate the calls as required by the complexity of the issue and by departmental policy. Aggressively escalate issues covered by support contracts, in addition to unresolved issues according to department procedures. Works on assignments those are moderately complex-to-complex in nature, where considerable judgment and initiative is required in resolving problems and making recommendations. Acts independently to determine methods and procedures on new assignments, within existing practices and policies, and delivering the superior customer experience in the global market we serve.
As Customer Support Engineer – Technical, at Applied Electro-magnetics Pvt Ltd. Held a responsible role in maintenance of SFMSS-64 (Store and forward message switching system) a computer based equipment built with the state-of-art technology using multiplexers, data converters, channel selectors, etc (PCI add-on cards) which was installed at B.S.N.L's Central Telegraph office [CTO], the purpose of the equipment was data storage and forwarding, i.e. the equipment was designed to handle the huge traffic of telegrams, phonograms, and telex messages coming from all parts of India, and the equipment also detected any variations in the format of the messages, if they were not according to the Indian Standard Telegraph Format(ISTF), and edit the wrong ones and resend and keep a track of the same, and also it was a live equipment working round the clock, all 365 days in the year.
As Hardware Engineer, at Techno base solutions, Tumkur.,a job held parallel during graduation, which involved assembling of computers, troubleshooting, Installation and maintenance of the same, setting up of networks for cyber cafes, educational institutions, small scale industries, commercial infrastructures, and also training the users on basic troubleshooting and maintenance,
AWARDS/CERTIFICATIONS & TRAINING UNDERGONE:
Recipient of Best Performer Award from Dell Canada for the year 2003, for best Average Handling time and Performance.
Feel Employable:
A Human-resource development programme, conducted by Aim Insights, The HRD group, Mangalore. The training involved team building, self-confidence, communication skills, to work under pressure, etc.
A certification training programme in Customer Service conducted by NEXT (National Institute for Excellence in Tele-working) covering the key skills and training to get prepared to deliver a superior customer experience to the customers with whom we deal, and stress upon phonetics.
As General Secretary, for the department of Instrumentation and Electronics, for the academic year 1999-2000, at Shree Siddaganga Institute of Technology, Tumkur. Playing a major role in hosting the National level Technical Symposium held at S.I.T tumkur, and was a great event which involved participants from all professional colleges through-out the country being invited to participate in variety of events, which included Hobby project exhibition, paper presentations, interaction between and industries and students, etc.
SKILLS:
* Advanced analytical reasoning and troubleshooting skills.
* Strong technical background in Instrumentation, analog and digital electronics
* Advanced knowledge of computer systems, in addition to its architecture, design concepts and technology behind it, fault tolerance techniques, troubleshooting and fixing the faults related to both the hardware and common network(ed) operating systems.
* Advanced verbal and written communication skills
* Advanced interpersonal and leadership skills
* Operating System: MS-DOS, Windows- 95/98/ME/NT 4.0/2000/XP, Linux 7.2,
* Programming: C, 8085, 8051, Mp-lab, PIC16F877, Mat lab, BASIC, PASCAL, Fortran
* GUI Packages: MS-Office 2000, Or cad (PCB), Protel PCB, Win board, Mat lab,
* Networking: TCP/IP, Windows NT, Windows 2000
* Know-how and working of PLC,OPTICAL INSTRUMENTATION, Data-Acquisition systems, Instrumentation devices, sensors, etc.
LANGUAGES:
Fluent: English, Kannada, Hindi.
Conversational: English, Kannada, Hindi, Tamil, Telugu
References will be provided on request.
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