Resume - document controller / information manager / fluent English and Erench/ experienc...

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Resume #29517

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OBJECTIVE: Lead / Senior document controller position

QUALIFICATION HIGHLIGHTS:
* 5 years of document control experience in a variety of industry (oil and gas, research, telecommunications…)
* A problem-solver who rapidly adapts, work well independently or on a team, well organised.
* Proven experience with MS Office (Word, Excel, Access, Powerpoint, Works, Frontpage, Outlook…), Documentum and hardware such as scanners, plotters and cd-burners. Also creation of an intranet website.

PROFESSIONAL EXPERIENCE:

Document controller on ERHA Project:

* Engineering documentation (internal process): receive, register, transmit, archive.
* Hyundai documentation: Responsible for developing and implementing a document control process suitable for the specific needs of project compliance with client procedures. Put into place numbering, classification, management of comments to and from Korea, archiving, Documentum integration of all Hyundai documentation, delivery of "As-built" documentation to client (paper and electronic version).
* Vendor documentation: around 150 vendors for the all project; in charge of some specific vendors like Foxboro, Alstom(Areva), Timberland, Wormald...
Verify and correct forms and revision of document when needed before transmission of documents to lead engineer.
Check documents commented before transmission to vendor for revision.
Follow up on internal overdue of vendors documents on a weekly basis.
Learn to recognise and report process improvements opportunities.
Providing feedback to supervisor on best practices and lessons learned.
Responsible for interface with client (EXXON) and quality department to put into place action to improve and speed up progress of final documentation and to keep client informed.

Document controller in other industries:

* Marketing documentation, database and index updating.
* Customer documentation (Full Telecommunications commutator user manual) delivery and updating on 50 sites in France on a monthly basis.
* Creation and implementation of Intranet and Extranet website.
* Search and retrieval on sources of quality and providing standards information to create a guide on the Quality Certification Institutes in France. But also search and retrieval for research purposes on Internet, databases and CD-ROMs. (Petroleum Abstracts, Proceedings).
* Valuing the information unit stock across the company.
* Provide assistance to customers for update, standards, journals, books...
* Writing document control procedure for the ISO quality system.

Document controller work history

SOFRAT (Technical assistance) for SAIPEM S.A. (France) From July 2003
OTS (Interim) for SAIPEM S.A. (France) From December 2002 to June 2003
Document controller on the ERHA Project (EXXON)

SIEMENS ICN (Paris, France)
Document controller October 1998 to November 1999

TOTAL Scientific and Technical Centre (near Paris, France)
Document controller April 1997 to August 1997

Quality Department of the Direction Generale pour l'Armement (Paris, France)
Document controller June 1996 to July 1996

OTHER WORK HISTORY

Claregalway Post Office (Claregalway, Ireland) April 2002 to November 2002
Post Office clerk: Customer service and daily reconciliation of the post office.

Breizon Teo (Rossaveal, Ireland) – Fish Factory August 2001 to April 2002
Reception: reception duties, answering all calls from Europe
Administration: invoicing customers, all correspondences, fax, emails…
Accounts: payroll on Thesaurus, Bank accounts reconciliation, Creditors and Debtors reconciliation, Payments and lodgements on TAS 3

JP Bookmakers (Spiddal, Ireland) – Betting Shop
Taking bets from customers and daily reconciliation July 2001 to August 2001

Carraroe County Library (Carraroe, Ireland) - First library in Ireland with a coffee shop inside and a collection of rare books in Irish.
Preparation of the opening of the library April 2001 to June 2001

HiberCall Ltd (Dublin, Ireland)
Customer Service & Billing Administrator July 2000 to April 2001
* Responsible for all data processing of customer orders and payments.
* Maintaining and updating Account Management Database System.
* Managed and co-ordinated customer activation and deactivations
* Responsible for communication and correspondence with customer on accounts.
* Responsible for month end billing functions.
* Creating all billing departmental process documentation and training manuals.
* Resolving all billing queries both internally and externally.

DunLaoghaire Institute of Art Design and Technology (Dublin, Ireland).
Library Assistant December 1999 to June 2000
* Responsible for ordering, receiving, processing and issuing all materials.
* Contact coordinator for student and lecturers.
* Estimation of orders budget

EDUCATION:
1997/1998 BA Honours Information and Library Management (Univ. of
Northumbria Newcastle UK)
1995/1997 DUT Information-Communication option Documentation d'entreprise (IUT of Paris).
1995 French Baccalaureat in economics and Maths

LANGUAGES:
English: Fluent
French: Native language
German: Basic
Irish: Basic
Chinese: Beginner

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