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WORK EXPERIENCE
Jun 2003 - now PT.PINBUK, Jakarta, IndonesiaPINBUK Indonesia Center for Micro Enterprise Incubation/CMEI) on March 13, 1995, in Jakarta, as a NGO with legal form as a foundation. PINBUK as Self-help Community Development Institution/ SCDI has to implement the ideas by developing BMT (Comprehensive Self-help Enterprise Body/ CSEB), is a micro-finance institution, which is owned and managed by the people to develop their own potential economic resources with profit sharing system as the base of its operation. BMT development had been designed as a locomotive of grass root economy movement in the cities or villages. PINBUK has developed more than 3000 BMTs, across Indonesia with total asset more than 300 billion rupiahs (nationally).Manager Division of QualityTo perform the duties of the Quality Management Representative in compliance with the requirment of ISO 9002 e.g* To manage the quality management system as per the ISO 9000 Requirment.* To organize internal Quality Audit program & annual Management Review meeting.* To present the quality system performance and process improvement initiative in monthly management meeting.* To ensure that the quality management system documentation is kept current at all the time i.e technical documents.* To manage all current document control the document disposal* Provide and Update the service literature, instruction manuals, catalogs (PINBUK) current and brought to the attention of service personnel when appropriate.* To responsible to the need of continuous development base on customer satisfaction* To control all fix asset of the division.Responsible for IT* Responsible for install, use, maintenance and repair hardware & software.* To manage upgrade staffTo identify, plan and deploy the customer focus activities in PINBUK Management* To deploy and implement the TQM processes and tools* To lead the customers and competitors study for PINBUK. * To coordinate the customer complaint resolutions process and measure the customer satisfaction index.* To provide internal and external training for All employee Pinbuk Management in quality, personnel, behavior, leadership etc.* Responsible for conducting the customer information awareness Course Program.* Facilitate to the staff in persuit of quality and how to manage cost of quality.To update and maintain the technical reference from modul of Training.To conduct in house training for all service and sales project/program in relatest of latest product introduction, update working instruction and other technical matter.To perform an audit to the tools, te equipment and the test measuring equipment.
Feb. 2003 – Now PT. Fitch Indonesia, Denpasar, IndonesiaPT. Fitch Indonesia is a multinational manufacturing company of producing catalyst and supplying specialty in all kind of fuel (alcohol, Petrol, solar, gas, etc).Sales & Technical Consultants (Branch Jakarta Field) Responsible for Consulting* Sale of Product Company (Fitch Fuel Catalyst)* Responsible for all problem with technical related with Fitch product (Genset/Generator, Boiler etc.)* Responsible for planning schedule to appoinment process, presentation, negotiation of sale or demonstrate.* Develop and maintain customer & distributor.* Install Ficth Fuel Catalist.Responsible for Guide;* Responsible for guide my boss/Director to visit in Customer Company, getting/explain route travelers.* Make a document after work (travelling or other).* Responsible for bring report to Director. * Prepare accommodations (Vehicle, hotel, etc) for my Boos/DirectorResponsible for administration;* Responsible for make and maintain all of document.* Responsible to make, design and Update of Form document. * Responsible for customer service.
Nov 2001 – Jan 2003 PT. Idesejati Inti & Idecermerlang, Lebak Bulus, Jakarta, IndonesiaPT. Idesejati & PT. Ide Cemerlang is Sole Authorized Distributor of product Parker Hannifin Corporation (Seals, Filtration, Instrumentation, Automation, Hydraulics, Fluid connectors, Climate & Industrial Controls), it's especially in Division of seals in Indonesia. The company's main business was supplying in heavy equipment, Chemical industry, Manufacture Industry, Oil, and Gas. The Ide Cemerlang probably handling hard Chrome Planting, reconditioning & repair works for the following hydraulic machinery parts & tools and handling sale equipment unit in small buying.Supervisor Sale & Repair Responsible for Supervision* Prepare and presentation of product to customer.* Sale all kind of product company.* Responsible for handled Plan, manage, and supervise training activities through development, implementation and evaluation of training program for all staff sales, to ensure the program alignment with business need.* Supervision/Manage my staff & supplier subordinate * Responsible for estimate cost Project, make proposal tender.* Supervision of Company Project (example: overhaul of heavy equipment/genset on Pertamina Mundu, etc.)* Overhauls & Repair Machines. * Evaluate and report competencies and skill of employee in accordance with current responsibility propose and take corrective action, to eliminate performance gap.* Control and monitor scheduling and recording system of all training programs of sale, to ensure all training activities follow the schedule, recorded and up dated in line Responsible for Customer Service* Repaired/Maintenance potential customer.* Analyze and make solve problems of customer to relate with seals system.* Responsible for Measure & make data of companion or sample from customer * Responsible for planning schedule to appoinment process, presentation, negotiation of sale or demonstrate.* Installation & extraction tools, Parker O-Lube/super, O-ring Kit). * Prepare and presentation to customer to use with seal instruments (sizing gauge,Responsible for Warehouse* Backup order tracking, Stocktaking per two mouths.* Input & Update data, partResponsible for Administration* Responsible to make, design and Update of Form document.* Responsible for makes and backup file data.* Responsible for makes & up-date all kind of form.* Porpose & make meeting schedule, report progress.* Responsible for makes & prepare quotation and all related with sale administration.
Sept 2000 – Sept 2001 PT. ABB Sakti Industri (ABB Group), Jakarta, IndonesiaPT. ABB Sakti Industri, Automation Turbocharger Division was performed in 1989 as part of ABB Turbo System service network, the largest producer of exhaust gas turbochargers for over 500kW capacity of Diesel engines. ABB Sakti Industri is specialist in handling Service & Spare parts, Overhaul, Balancing & Metal lizing, Repair, Quality Assurance, Bearing & Reconditioning.Assistant Quality & Customer Focus * Responsible to understand of ISO 9002 (QCC, QA, TQM, QQ) and socialization to all of employee.* Make/created & Up-date Form / Work Instruction for all department. * Service Support to all departments so that effectively — speeding productivity.* With Manager Quality & Manager Service engineer, together analyzed and make solve or solution for Service (Turbocharger) problems.* Make document of solution problem technic.* Repair data base company so efective to all department.* Responsible to make, design and Update of Form document.Finance* Input of Order tracking data customer, repair/up-date of data customers filed.* Service Support to Sale departments so that effectively. Warehouse* Make/created & Up-date Form / Work Instruction for warehouse department.* Repaired & Maintenance all warehouse data.* Backup order tracking, Stocktaking per three mouths.Service Engineering * Maintain & Use Machine tools (Turning, Milling, and Drilling).* Repaired & Maintenance all data based 1986 until 2001 and than make data backup.* Maintain & Use Welding machine (Carbon/Acetylene, Argon, etc)* Overhaul/Repair Turbocharger Machine unit, example kind of Turbo: VTR, VTC, TPS, TPL, RR (Balancing & Metal lizing, Bearing & Reconditioning).
Feb. 1995 - Nov 1999 CV. Imas Computer, Malang, East Java, IndonesiaPT. Imas Computer is field on rental and sale computer unit was establishing in 1982.Sales & Staff Engineering * Both User & marketing for the computer unit or partial.* Handled and finished order.* Repair and maintain some computer unit.* Support of customer problems.
ACHIEVEMENT
2003 To be Fast to get new customer Indonesia specialty Jakarta
2002 Fulfills periods Training standard just in 2 month (Company Target in temporary attempt is $ 9000)
2002 I have up grade/expended potential customer from ± 92 to 260.
2001 Fulfills repaired administration data among 2 week in Service Engineer Department.Fulfills repaired administration data Among 1 mouth take offer in Quality Department, Support Finance Department & Warehouse.
1993 Success to the best first student on graduate of period 1993.
EDUCATION
1993 – 1999 Merdeka University Malang, East Java, Indonesia S1 degree, Technique Faculty, Majoring in Mechanical Engineering Achieved cumulative GPA of 2,91 (in scale 0f 4.0)Title of Final Thesis: "Redesign Plat Heat Exchanger Type Plat AM20FM (PT.Petrokimia Gresik)
1990 - 1993 Yamor Yajaya Nusantara Jaya (Kodam Jaya) Jakarta, Indonesia Diploma I, Technique Diploma, Majoring in Automotive Engineering* D1 For Manufacture, Mechanic, Modification And Technique Science* Achieved cumulative STTB 7.5 average, Award - Success to the best one student on graduate of period 1993.
COURSE & TRAINING
2000 - 2001 ILP English Course Jakarta, Indonesia Intermediate Level
1998 Senate UniversityMalang, Indonesia Student Managerial skills.
1997 Senate Faculty Malang, Indonesia Leadership and Management.
1997-1998 Petrokimia (persero).PTGresik, Indonesia Redesign Heat Exchanger Type Plat. Factory plant circle system orientation and process.Cycles/process in Plants of Unit I, II, III.
1994 SENATE Merdeka UniversityMalang, Indonesia Organization skills.
1995 - 1996 Department MechanicalMalang East Java, IndonesiaAuto Cad CNC (Computer Numeric Control).
1993 – 1995 IEC English Course Malang East Java, Indonesia Level Four from Six Level
1991 Arabic Course Jombang East Java, Indonesia Basic Level.
1991 PT. IndoMilk Jakarta, Indonesia Repair/Tune-up Indomilk transportation and power plant. Maintenance and overhaul diesel engine.
1992 PT. Perum Pelabuhan II (persero).Jakarta, Indonesia Repair and Overhaul Second Machine of Selat Sunda shipping. Routine maintenance, tune up & make a good performance of machine
SKILLS
Computer Ms Project/ Primavera/ Word/ Excel/ Office/ Power Point/ Outlook, Note Pad, Lotus Note System, O-Racle System, Scale 5.1, Surpac Vision, XPLORpac, Hysys, Windows XP/2000, Internet, E-mail, HTML, Corel Draw, Ami Pro, Auto Cad, Visio, Paint Brush, Instant Art, Photo shop, Adobe Page Maker. Assemble computer unit, system board and upgrade.
Language Good Indonesia Able to English Passive Arabic
ORGANIZATION & ACTIVITIES
2002 – Now Member of National & International Automotive Engineer Mailing List Member of Mechanical engineer Mailing List Member of TECUMSEL Group Association (www.tecumselgroup.com) Member of FMPS Association (www.fpms.ac.be) and etc.
1997 – 1998 Student Community of University & Development StudiesSenate of Student – Merdeka University Board of Senate
1996 – 1998 Student Committee Executive of University & Development Studies BEM Technique Faculty – Merdeka University Board of BEM
1994 – 1996 Student Committee Executive of University & Development Studies Senate Technique Faculty – Merdeka University Department Head of Research & Development (1995-1996)
1993 – 1997 Association of Moslem Student HMI Technique Faculty – Merdeka University Secretary (1993-1995) Division Head of Cadre (1995-1997)
1993 – 1999 Unit Socialization of Moslem Student UKMI – Merdeka University Dept. Head of Press (1993-1995) Div. Head of Cadre (1995-1996) Div. Head of Public Relation (1995-1996)
1993 – 1999 Association of Mechanical StudentHMM – Merdeka University Secretary (1994-1995).
VOLUNTEER EXPERIENCE
Jan 2002 – Now ICL (Institute Community Leaders) Jakarta, Indonesia* Service Support.
Dec 2002 - Now PT. Mahir Indonesia Jakarta, Indonesia* Technical Consultants.
Dec 2001- Dec 2002 PT. Unix entertainment Jakarta, Indonesia* Technical Consultants.
Jan 2000 - Aug 2002 PT.Yosinesta Dwipratama Jakarta, Indonesia* Procurement.
Nov 2002-Now Mosque Pejaten Foundation, Jakarta, Indonesia* Board of BMT (Bank of Moslem Society), Division Technique
Jun-Sept 2001 Airlangga University Surabaya, Indonesia* Volunteer of Research from M. Nizarul Alim, SE, Msi AK.( Nim: 099813150/D ) for Doctor program with study program economic science period 1998-1999. Theme of thesis is "Influence Interaction Between Business Strategy, Complicity Assignment, And Budge With Performance And Managerial Satisfaction".
Aug 1994 – Nov 1998 Merdeka University Malang, Indonesia* Instructor/lecture after uneven semester (especially for new student).* Managed/maintained Library and make of books reference flexible and effectively around on university Community.
INTERESTS/HOBBY
All kind of sport, reading books, trying something new (positive).
OBJECTIVE
Place Birth/Date: Jakarta, April – 13,1974
Nationality: Indonesian
Religion: Moslem
Height/Weight: 179 cm / 70 kg
Marital status: Married
Health: Very Good (physical & mental) and no invalid.
Other SKILLS PROFESSIONAL
* Driving license A and C
* Molding Process and Manufacture Process.
* Mechanical Engineer.
* General Management skills.
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