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ADVANCED EDUCATION
Master's Degree in Public Administration
Master's Degree in Urban & Regional Planning
MBA Preparation Program. Postgraduate Minor in Business Administration.
Eastern Washington University, School of Business, Public Administration, and Urban & Regional Planning. Spokane, WA. Graduation March, 2004. (GPA 3.6)
Professional Planning Project Participation:
-Gorge Area: Proposal to develop the city park in a natural reserve along the Spokane River. Community Development to link the area to the Central Business District while enhancing and promoting the revitalization of neighborhoods.
-Columbia National Wildlife Refugee CNWR: Development of signage, trails, geological and historical research, and cultural and community involvement in the Coulee Dam corridor.
-Redevelopment in City of Kelso, WA: Studies of streets' realignment-DOT, average daily traffic-ADT,economic impact, land annexations, zoning changes, community participation (open house technique)
Course Work: Community Development, Transportation, Urban Design, Environmental Impact Statements, Land Use, Policy Analysis, Public Sector Organization, Public Capital Facilities, and Law & Regulations.
Dual Bachelor in Marketing & Advertising
Polytechnical Grancolombiano University, College of Marketing. Bogotá D.C, Colombia. December, 1999
Professional Marketing & Advertising Project Participation:
Globalization and Emerging Economies; Economic development for marginal areas; Economic aperture for Colombian markets; Profile of Colombian entrepreneurs and CEO's for local companies; Customers' behaviors during economic recessions.
Course Work: Economy, marketing, advertising, marketing investigation, customers' behavior, sociology, globalization, modern arts, public relations, direct marketing, psychology, business law.
TRAINING EXPERIENCE-INTERNSHIPS
Chicano-Latino Education Department Eastern Washington University. Academic year 2002-2003.
Program Coordinator for the Mentoring Initiative: Internship-Graduate Assistantship.
Experience and Training:
Directed the development, coordination, administrative functioning of the program, supervised the on-going activities and operations while establishing goals, objectives, guidelines, and conducting assessments of the program; conducted interviews, training, and evaluation of the program. Experience-Training:
-Developed and monitored the program's budget.
-Designed the recruitment, selection, and training of the components of the program.
-Developed a comprehensive portfolio of the year's activities in the program.
-Worked closely with the academic advisor in the recruitment of the mentors and staff.
-Promotion of the program to new students and training of participants.
-Provided quarterly reports and articles for Q-Vo, the department's magazine.
- Provided advise, guidance, support, and appropriate referrals for students.
-Assessed journals and papers; monitored and followed up on all students' participation and performance.
-Coordinate with College Assistant Migrant Program-CAMP activities for freshmen students and their families.
Aqua Food Colombia, Academic years 1998-1999.
Social Marketing Specialist: Undergrad Internship. Experience-Training:
-Development and implementation of different alternative production models for communities in social transition introducing sustainable crops, fisheries, and handicrafts.
-Community Development: Expansion of trade markets to commercialized products, micro-loans, local school improvements, community involvement, adult training targeting low income families and displaced women.
USA WORK EXPERIENCE
Eastern Washington University English Language Institute, January 2001 to present
International Cultural Mentor:
-Permanent advisor for incoming international students from Latin America and other Spanish and Portuguese speaking countries. Official Interpreter, if needed. Helping students to adopt and overcome cultural differences.
Eastern Washington University, Dining Services-Eagle Shop, April 2001 to present.
Assistance Retail Clerk:
-Customer service for students and faculty. Inventory, registers and cash control.
INTERNATIONAL WORK EXPERIENCE
Honda Motors-Fanalca Division. January 1996 to December 1997.
Associate Marketing Consultant:
- Development of data base for clients of Honda Motors in Colombia
- Identification of segments and targets. Tracking customers' levels of satisfaction.
South American Insurance Company, summer 1995.
Marketing Analyst:
-Marketing Plan to create commercial zones in the Capital District of Bogotá, Colombia: Identification of different socioeconomic segments, habits and behavior of customers. Classification of market niches.
VOLUNTEER EXPERIENCE
International Students Association I.S.A.
Elected President for 2003-2004:
-Promoting the diversity of different cultures and emphasizing the benefits of international education among students at Eastern Washington, while acting as liaison between international students and the university.
Habitat for Humanity International. July-September 2003
Braga Camp, Portugal:
-Community Development in the village Padin de Graça: planning, logistic, governmental relations to build affordable houses along the green belt in the Duoro River while protecting the environment.
Mi Hogar Project: Since March 2003
Graduate Student Volunteer:
-Part of a group of students creating a Non Governmental Organization-NGO to help orphans children get economic alternatives thorough educational programs (development of micro-companies in Antigua, Guatemala)
KEY SKILLS
Languages:
-Spanish (Castilian native speaker), English (fluent) ELI Program -Eastern Washington University, Year 2000.
-Portuguese, Advanced-University of Porto, Language and Portuguese Culture, summer 2003.
Computers:
-MS Word, MS Excel; PowerPoint; MS Internet Explorer; MS Corel Draw; Photoshop.
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