Resume - Diploma In Electronics & Communication.Has 11 years of experience in the field o...

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Resume #62667

CONTACT INFORMATION:
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Objective:
To work in an environment where I can apply my expertise there by contributing to the growth of the Organization and self. To continue to grow in leadership and knowledge, excel in innovative technology, interact and share with team members and colleagues.

Professional Synopsis:
Has 11 years of experience in the field of Implementation, Operation & Maintenance of Telecom Voice & Data /Fiber Optic/Copper Networks.
Strong technical knowledge and practical thinking about various aspects of Telecommunications.
Has better expertise in Cabling & Transmission Technologies (SDH). Has good working knowledge of Fiber Optic& Copper networks.

PERSONAL PROFILE
Date of Birth: 26th June 1976
Marital Status: Married
Nationality: Indian
Languages Known: English, Hindi, Arabic, Telegu, Tamil and Kannada.

Professional Education:
Diploma in "Electronics & Communication Engineering" from P.V.P Polytechnic, Board of Technical Examination, Karnataka.
Diploma in "Computer Engg Applications" from National Center for Computing Techniques, Bangalore.

Professional Training:
Post Diploma in "Electronic Manufacturing Practices & Quality Assurance" from Center for Electronics Test Engineering, Bangalore.

Project undertaken during professional Education:
a) "TIDEX", (Time Division Modular Exchange)
TIDEX is a military version of "Automatic Telephone Exchange", with line capacity of 160 Local Subscribers, 24 trunks & 24 Universal Junction Lines. It is based on 8080-microprocessor system. It is used as low-level switch in the Indian Army Radio Engineering Network.

Work Experience:
1. Name: TATA TELESERVICES LTD. Bangalore. India
Designation: ENGINEER (Planning, Implementation & Repair)
Period: Jan 2005 to till date.

Presently Working as Engineer in TATA Teleservices Ltd, Bangalore which is a Leading Telecom & ISP Company providing service over 20 states in India providing services of Voice & Data. Serving over more than 20 million customers.
My Role
Implementation, Operation and Maintenance of telecommunication projects and ensures compatibility of equipment and compliance with technical specifications and requirements in the area of Telephone Systems, PABX Systems, Fiber Optic & Copper networks (structured cabling) systems.
Team leader for Implementation group of Connecting corporate customers of Voice & ISP Service providing in time and maintaining best services & Maintaining three vendors(50 Junior Engineers) of wireline connectivity services like POTS, Centrex, ADSL, ISDN BRI & PRI and Data communication Lines.
Ensuring Complaints closures are within 95% of SLA and Adhere to MTTR standards. Co-ordination with Vendors for materials and preparing daily reports of the output of the day. Evaluate related vendors and vendor products for acceptance. Overseeing works carried out by contractors and sub-contractors to ensure adherence to Company's standards.
Coordinating with the team members for installation. Commissioning and configuring of end equipments (PABX's, DLC ECI, Tejas, and Marconi Transmission Eqpts). Coordination with vendors for WAN, LAN and Digital cross connect systems technical supports
Coordinating with VSNL and other International carriers for end-to-end provisioning of the Leased circuits. Maintenance of Transmission Equipments like Fiber Optic Modem, DLC Equipment.
Performs complex testing, analysis, faultfinding of systems and equipment, using required testing and troubleshooting tools and techniques and ensuring repairs/replacements of components as required and

2. Name: TOUCH TONE TELESERVICES. Bangalore. India
Designation: TELECOM SUPERVISOR (Planning, Installation & Repair)
Period: May 2002 to Dec 2004.
My Role
Planning and execution of IBW (Cabling and Conducting) works of voice and data installations from DLC to Large Residential Apartments and Corporate customers.
Preventive and Break down maintenance of Fiber Optic Local access network which includes cell sites, RSU's and Corporate lease line customers.
Ensure quality and timely construction/installation of external/Internal networks through proper planning & scheduling of projects and smooth implementation & follow up.
Responsible on client site inspection including definition of equipment layout, appropriate capacity, expansion capability and network parameters such as transmission, routine plans and determine materials required in installation and directing and provide assistance to cabling persons.
Preventive and Break down maintenance of Fiber Optic Local access network which includes cell sites, RSU's and Corporate lease line customers.
Maintaining of patrolling team in high alert to minimize unplanned/Break in service due to any OFC cut and involved in OFC link testing /Acceptance test for local access network.
Installation of Copper Multipair cable through ducts in the buildings and maintaining the team for the doing the same. Identification of copper cable fault location using Aplab and preparing daily reports of the output of the day.
3. Name: SAFARI COMPANY LTD(King Fahd International Airport).
Dammam, Saudi Arabia.
Designation: TELECOM TECHNICIAN (Telecom Dept)
Period: Dec 1998 to Mar 2002.
My Role
Maintaining hardware and software of Ericsson AXE10 Switching equipment and taking care of all measures of preventive & corrective maintenance of switch.
Hands on experience of network planning and implementation of Basic telephonic services for both copper and OFC.
Providing service and Maintenance activities for inside and outside plant involving wireline installations and repair. Cross Connection of MDF and DDF.
Installation, Programming, Troubleshooting and repairing of BCS 90/36 Ericsson Key Telephone systems. Liaison with Saudi Telecom Company and other fiber cable providers for leased lines and Implementation & maintenance of the same.
Handling and analyzing Customer Service Requests and recommending timely actions and solutions to Customer Service Requests with guidance or supervision.
Doing routine Preventive and corrective maintenance on telephone equipment such as weather & explosion proof telephones, Elevator Phones & Emergency/Hotline phones.
Liaison with Saudi Telecom Company and other fiber cable providers for leased lines and Implementation & maintenance of the same.

4. Name: VIRAJ TELELINKS PVT LTD. Bangalore. India
Designation: CUSTOMER SUPPORT ENGINEER.
Period: Mar-1996 to Dec-1998.
My Role
Providing customer service such as installation, Programming, troubleshooting and repair of Meltron and Nitsuko Key telephone systems.
Locating and identifying the cause of systems failure and entering correct commands to control the unit.
Responsible on client site inspection and determine materials required in installation and directing and provide assistance to cabling persons.
Performing routine preventive and corrective maintenance, and also responsible for sales support including demos and presentation.
Conducting operators and end users training and preparing document for system installation. Maintenance of Desktops, printers and Leased lines.

Key Strengths
Good Time management, Prioritization of job and ability to work for longer hours.
Highly motivated team player and ability to deliver quality results.
Ability to grasp new things immediately.

Appreciation & Rewards
Received Two times CIRCLE LEVEL Recognition from the CEO of the company at TATA.
Received Two times FUNCTIONAL LEVEL Recognition from the Functional Head.

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