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Resume #64233

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Career Objective
To excel in the field of Sales and Marketing of IT, Electrical, and Control Engineering products and projects, seeking a managerial position, in a growing multinational environment, where my technical, sales, creative and communication skills along with my acquired knowledge and expertise could be further applied and developed.

SUMMARY
* Proven work ethic and high level of responsibility
* Ability to work independently, within a team, manages and supervises...
* Experience, effectively handling and coordinating multiple tasks.
* Ability to make quick and accurate decisions
* Well-developed organizational skills.
Versatile, highly motivated driven Senior Sales and Marketing Professional seeks a Career with an organization that can benefit from my extensive past experience in IT, systems integration, Sales and Marketing for both Distribution & Direct Channels, End-to-End Commercial, Services and Operation, and Business Development Manager. Offering more than 18 years of high level Sales Management, Business Development, Client Relationship Management, Strategic Planning and Consulting, complimented by solid business acumen and a proven ability to significantly enhance the bottom line and ROI in your company.
- Experienced and innovative manager with sophisticated sales, marketing, customer service and business administration skills.
- Outstanding success in building and maintaining relationships with key corporate decision-makers, establishing large-volume, high-profit accounts with high levels of retention and loyalty. Drive business growth through aggressive business initiatives that result in increased revenue growth.
- Provide direction and leadership in the implementation of the organization's missions and objectives.
- Set performance standard benchmarks for all divisions in the company.
- A track Record of Over achievement of personal, divisional and regional sales numbers. Boosts customer relationships that can be leveraged for new businesses and generates innovative marketing Plans for both B2B and B2C with proven track record of achievements, with my professionalism in stat of the arts applications of total solution integration in the fields of Software, Hardware, Services, Systems Integrations, Infrastructure and Project experience and Networking, Servers, Storages, Data Warehousing, and Applications i.e. ERP, CRM, BI, POS, ATM, Communications Systems, IP Solutions, Security Systems, Documents Archiving and workflow Management for different counter's segments and sectors across businesses markets for Banking, Oil & Gas, Telecom, Healthcare, Education, Industry...
Products:
* Audio Visual & Media
* Technical Computing & HPC
* Plotting & Prototyping
* Data & Physical Security
* Servers & Storage
* Business Applications
* Communication & Networking
* IT Management & Technologies
* Client Computing
Solutions:
* Hospitality Solutions
* Smart Living Solutions
* Content Management & Collaboration
* ERP & CRM
* IP & Visual Communication
* Unified Wireless Networks
* GIS Solutions
* Enterprise Mobility
* Business Service Optimization
Services & Project Management:
* BPO & Project Management
* Software Development
* Systems Integration
* Packaged Application Implementation
* Smart Living Implementation
Support:
* After-Sales Delivery
* Customer Support Organization
* Performance Management & Optimization Services
* Maintenance Programs
- High personal integrity, and able to relate to and create trust in all.
- Highly articulate, confident and persuasive team-builder, able to motivate and communicate to achieve exceptional business performance.
I believe that the skills I have acquired in the course of my professional and educational experiences will be valuable assets for your organization. Worked with the best on the rank of top 100 companies in Gulf Area which represents the best international brands and major franchise operations in the world, which among them: PTC, Oracle, Hummingbird (Open Text ), fileNet, Alcatel, Avaya, Amadeus, Aungate,Autonomy, CEA Technology, Canon, CGTech, Christie Digital Systems, Cisco Systems, Citrix, Clipsal, Computer Associates, ConvergeX, Crestron, Dell, DTK, Eike, Elonex, EMC, Indigo Vision, InfoCAD, Inscriber, Interactive Intelligence, Jupiter Systems, HP,MAGMA, Microsoft, Microstrategy, NCR, Nokia, Oracle, Panasonic, Panoram Technologies, Peavey Media Matrix, Pelco, Platform, Pointsec, Polyworks, Primare, Profiles Software, R&M, Riverbed WAN Optimization, Reichle & De-Massari AG, Radan, Roland, Sage Pastel, Samsung, SEOS, SGI, Simpoe, SoftBrands, Sophos, Stratasys, Sun Microsystems, Symantec, SYSTIMAX Solutions, Tandberg, Thiel, Verint, Vignette, Virage, Virtalis, Visiomatic, VMWare, Unisys, XMS Penvision, 3D Scanners…; whom ranked as the top international companies in their fields gave me a wide wide-range of experience and managerial skills (i.e. flexibility – focus- empathy - encouragement - thinking styles - systematic problem solving methods - emotional intelligence - cultural matters) which will improve your company's profitability. By team work with other divisions we can improve company cash flow and Collection. Utilizing all Risk management & contingency planes procedures that we can develop will protect your company's interests.
Utilizing my abilities to coach, counsel, and lead different teams to develop strategic marketing initiatives for yours business process optimization (re-engineering, cost reduction, and competitive marketing and professional services strategies) will lead your company to the best market share. Fully sentient of all aspects of commercial management and familiarity of Gulf's markets, and my high engineering sanity will grant your company's progress and the best ROI, to meet the core of your company's goals; to reach the best Customer satisfactions and delighting by my special customer relationship management plans and proper marketing promotions; with creative ideas that will lead your company into a pioneer position in the market.
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Professional Experience:
November 2007 - Present: Territory Manager, Emirates Computers - partnership with Al Esayi Group, Saudi Arabia
Company Industry: Information Technology
Job Role/Department: Management.
Responsible for overall e2 activities as Territory Manager, with a main role of achieving growth and increasing market share while establishing relationship with customers and Responsible for selling all solutions and applications in the Territory,
* Setting e2 go to market strategy for selling solutions and applications, in terms of channels and direct touch
* Assigning new partners and starting new relationships with leading System Integrators
* Targeting vertical market sectors like finance and healthcare
* Interaction and coordination with Product Management team as well as business development team to position the right solutions and applications.
* Adding value to the customers by understanding their business process, priorities and challenges while offering solutions to streamline the business process.
* Adopting a consultative approach at CXO level
* Got full knowledge about different solutions and applications especially middleware, SOA and different vertical solutions.
* Establishing direct relationship with major accounts for handling short and long term projects
* Identifying large strategic opportunities and building the corresponding action plan
* Engaging the right resources for each opportunity
* Working closely with existing channels to achieve e2 objectives while satisfying customer requirements
* Identifying and appointing new channels to widen e2 Enterprise reach in corresponding markets
* Positioning the appropriate channels for particular opportunities
* Initiating creative action plans for existing e2 huge installed base
* Working closely with all team members to realize required targets
* Performing marketing initiatives in collaboration with the marketing team
* Awarded as the TOP Sales Territories in 2008, 2009
* Sold the first Oracle system integration in the e2
* Winning major data projects
* Arranging many events, Press Release, and success stories with Key customers
I play the role of the Sales, Marketing and Business Developments Manager utilizing our partnership with all leaders of the IT market in the Saudi market and the Gulf Region to give our customers the best breads. Managing and planning all Business Developments strategies of the operation of those top IT and infrastructure total solution providers into the booming Saudi market, new vision's by representing the top leader in IT, Communications, Software, and Hardware worldwide such as Cisco, PTC in all industrial, electrical, mechanical, and electronic manufacturing fields, Oracle, Hummingbird (now Open Text ), filenet, Microsoft, Dell, Alcatel, Avaya, Sun Microsystems, and many other well know technology brands. The pioneering efforts have resulted in several firsts like Security Solutions (Biometric, Public Security & Physical Security), Communication Solutions (End-to-End, F/O, VSAT, and GSM & Others) and Integrated Solutions (Enterprise Resource Planning, Enterprise Content Management (ECM), Data Warehousing DWH, Customer Relationship Management (CRM), E-commerce, Outsourcing, and Consultancy & Professional Services). Practicing the rolls High level Sales Manager, Business Development, Client Relationship Management, Strategic Planning and Consulting expertise, complimented by solid business acumen and a proven ability to significantly enhance the bottom line. Being part of the infrastructure solutions in the smart buildings where we set up the fiber cabling in the backbone of each tower or city and provide them with total communications passive and active elements to start the environments that meet the demands of all fields industrial cities, giant universities projects and booming financial and investments sectors that are under going today at Saudi Market.

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September 1993 - July 1997: Marketing & Technical Support Manager, Sarwat Establishment For Contracting, Saudi Arabia
Company Industry: Information Technology
Job Role/Department: Sales & Marketing

* Prepared technical and commercial offers for complex projects
* Assisted Alcatel partners in responding to RFQ/RFI
* Project management for large long term projects
* Trained Sales and Sales Support teams on our partner's products.
* Followed up the distribution of our products in our Area
* Attended a lot of training courses in different training institutes
* During that period, I participated in the design and project management of many large projects
* Direct and manage sales and Marketing team in order to achieve company goals, targets, and objectives.
* Day to day sales activity monitoring and advising.
* Plan and direct team members sales visits and joint calls.
* Determine price schedules and discount rates.
* Prepare and set sales plan, target and incentive schemes.
* Focus and improve Customer satisfaction.
* Expand and develop customer base.
* Collect market information on competitors, prices and make Market analysis.
* Projects managements: Plan and schedule project implementation and delivery plan.
* Maintain and enhance product knowledge.
* Resolve customer related issues regarding sales and services.
* Leading our Sales and Marketing teams in providing our clients with the best Computer systems, networking and communication products with optimal design, price and quality wise.
* Providing our customer with the best experienced service team in installation and configuration of their needs which includes Computer systems, Switches and Routers to design and install and maintain their Local Area Network (LAN) & Wide Area Network (LAN), Switching, Routing, Remote Access, and Security, ISDN, and Frame Relay Technologies.
* Recognized and awarded by the company to achieve around 10 % yearly increase in revenues.
* Recognized by many customers as the best supplier in services and quality in the region using superior communication skills and outstanding product knowledge and support.
* Awarded constantly by the company as the main Driver for customer satisfaction and retention.

________________________________________

Education:
July 1993: King Fahd University of Petroleum & Minerals (KFUPM), Dahran, Saudi Arabia: Master's degree, Master of Science in Electrical Engineering IT & Telecommunications, Master (MSc/MA), GPA 3.3 on 4 with third honors, I have studied subjects on telecommunication as following: IT, Mobile Networks, cellular System, GSM, Satellites Communication, Radiation theory, T.V theory, Switching & Signaling System in Exchanges, digital image processing, and other Communication courses.
August 1990: King Fahd University of Petroleum & Minerals (KFUPM), Dahran, Saudi Arabia, Bachelor's degree, Electrical Engineering IT & Digital Networking: With a GPA of 3.13 on 4 with third honors and won a scholarship to complete the master Degree. I have studied subjects on Electrical engineering, Electronic devices & circuits, Digital electronics, Computer system (Hardware & Software), Automatic control concepts, PLC & Radio theory, Computer Networks (LAN & WAN ),Wireless, 3G techniques, ATM, Frame Relay.
References: Available Upon Request.

Professional Certificated Courses & Trainings:
Certificated Courses & Training Contents

Sales & Marketing Training on Riverbed WAN optimization, By FVC, Middle East, KSA- Jeddah 2009 Riverbed WAN optimization: Data Canter, SAN, backup systems, Server, IT mixed infrastructures FVC Partner,
Sun Partner Advantage Program Training Curriculum- Sales, 2009
Full range training on Sun: Systems, OP, Servers, Storages, Services
Sales & Marketing training on Cisco SMB & Enterprises Products and Services, By Cisco SA,2007,2008,2009 Full range training on year road map and products: Switches, Routers, Unified Communications, and contact centers, IP telephony, IP address and performance management software, and security solutions, Services
Sales & Marketing training on Dell SMB & Enterprises Products and Services, By Dell SA,2009 Full range training on year road map and products: Systems, OP, Servers, Storages, Services
Sales & Marketing training on Sun Microsystems Enterprises Products and Services, By Sun SA, 2007, 2008,2009 Full range training on year road map and products: Systems, OP, Servers, Storages, Services
VAR enterprise solutions, BY PTC Channel advantage, Dubai Apr 2008 PTC VAR enterprise solutions...
Profitable Sales Promotion & Loyalty Marketing, by Douglas Zimmerman (UK) - IIR Dubai, UAE. 21-25 Apr 2007.
To develop promotional strategies using a step-by-step process, the critical elements for 'success' in a sales promotion, to establish realistic promotion objectives, SWOT to analyze results, customers respond to promotional alternatives, the options and costs of different promotional tactics, new merchandising and promotion techniques, the factors associated with successful promotions, Experiential Marketing, the power of factory packs and risk reduction.
High Performance Leadership, by john Davis – Scott Davis management – Executive Development Master Class, IIR Dubai, UAE. 20-22 Feb 2007. Unique, interactive and comprehensive executive management master class has been designed with all directors, senior and middle managers, section heads, strategists and analysts in mind. Those in fact, who want to recognize and achieve their full potential as professionals and then support the company in the most efficient and effective way possible. To ENHANCE BUSINESS FOCUS, interactive course encompassing Personal skills, ERP, leadership, strategy, management, organization and business focus
Al Ajou Group Business Evaluations & Re-Engineering Management Workshop, October 14, 2006 by Arthur D. Little Asia Pte Ltd, Singapore Al Ajou Group Business Evaluations & Re-Engineering Management Workshop October 14, 2006 DuPont Analyses EVA analysis, the cost of capital invested should be factored in to evaluate the Economic Value Added (EVA) of companies, product categories and customer segments.
Sales Management Training, by TEAM LEARNING AS, UK & Canon Middle East FZ, LLC 20-22 Mar 2006, Amman, Jordan. How to work through others. Leadership style verses Management style. Manager's team competition, Coaching for results. Tools to solve problems within the team. Maintaining a team work ethic and high motivation through being a coach. Situational Leadership. Measuring team performance and manager's performance using this industry standard model. Faced with a team of different attitudes, aptitudes, competency and cultural difference. Can the group coach, discipline show leadership over management and vice-versa to correct a team shortfall in performance.

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